Datasheet

IBM Europe, Middle East, and Africa Hardware

Announcement ZG12-0133

IBM is a registered trademark of International Business Machines Corporation

The following parts or features have been designated as Tier 2 CRUs for the

BladeCenter HS23E:

• System Planar Board

• Processors (CPUs)/ Heatsink

Other parts, including the following have been designated as Tier 1 CRUs for the

BladeCenter HS23E:

• Solid-state drive

• Hard disk

• Memory DIMM

• Daughter cards

• Service label

• System label

• CMOS Battery

On-site Service

At IBM's discretion you will receive CRU service or IBM or your reseller will repair

the failing machine at your location and verify its operation. If required, On-site

Repair is provided, 9 hours per day, Monday through Friday excluding holidays,

NBD response. You must provide a suitable working area to allow disassembly and

reassembly of the IBM machine. The area must be clean, well lit, and suitable for

the purpose. On-site Service is not available in all countries, and some countries

have kilometer or mileage limitations from an IBM service center. In those locations

where On-site Service is not available, the normal in-country service delivery is

used.

International Warranty Service (IWS)

IWS is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country

may be different from that provided in the country in which the machine was

purchased.

Under IWS, warranty service will be provided with the prevailing warranty service

type and service level available for the IWS-eligible machine type in the servicing

country, and the warranty period observed will be that of the country in which the

machine was purchased.

To determine the eligibility of your machine and to view a list of countries where

service is available, visit

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

For more information on IWS, refer to Services Announcement ZS01-0168, dated

September 25, 2001 .

Licensing

Programs included with this product are licensed under the terms and conditions of

the License Agreements that are shipped with the system.

IBM hourly service rate classification

Two

Field-installable features

Yes