Datasheet

IBM United States Software Announcement
209-297
IBM is a registered trademark of International Business Machines Corporation
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Usage restriction
Yes. Usage is limited to the quantity of terabytes licensed.
For additional information, refer to the License Information document that is
available on the IBM Software License Agreement Web site
http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies:
Yes. Software Subscription and Support (also referred to as Software Maintenance),
is now included in the Passport Advantage Agreement. Installation and technical
support for the products announced in this announcement is provided by the
Software Subscription and Support (Software Maintenance) offering of the
IBM International Passport Advantage Agreement. This fee service enhances
customer productivity by providing voice or electronic access into the IBM support
organizations.
IBM includes one year of Software Subscription and Support (Software Maintenance)
with the initial license acquisition of each program acquired. The initial period of
Software Subscription and Support (Software Maintenance) can be extended by the
purchase of a renewal option.
While your Software Subscription and Support (Software Maintenance) is in effect,
IBM provides you assistance for your routine, short duration installation and usage
(how-to) questions, and code-related questions. IBM provides assistance via
telephone and, if available, electronic access, only to your information systems (IS)
technical support personnel during the normal business hours (published prime
shift hours) of your IBM support center. (This assistance is not available to your end
users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For
additional details, consult your IBM Software Support Handbook at
http://www.ibm.com/support/handbook
Software Subscription and Support (Software Maintenance) does not include
assistance for the design and development of applications, your use of programs in
other than their specified operating environment, or failures caused by products for
which IBM is not responsible under this agreement.
For additional information about the Passport Advantage Agreement, visit the
Passport Advantage Web site at
http://www.ibm.com/software/passportadvantage
All distributed software licenses acquired outside of Passport Advantage include
Software Subscription and Support (Software Maintenance) for a period of 12
months from the date of acquisition, providing a streamlined way to acquire IBM
software and assure technical support coverage for all licenses. Extending coverage,
for a total of three years from date of acquisition, may be elected. For additional
information, refer to Changes to Distributed Software Products Model for Products
Outside Passport Advantage Software Announcement 201-201, dated July 10, 2001.
Variable charges apply
No
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to
help you achieve higher system availability. Electronic Services is a Web-enabled