Datasheet

13-11-2009
67
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
2 7days x 24hrs - 4hrs.response
SD858 71Y2475
86.696 11.650 102.707 123.354
4002
Ethernet Switch see above
SAP
BC5, C5B see above
1 5days x 9hrs - 4hrs.response
SD859 71Y2476
5.033 677 5.964 7.163
1 7days x 24hrs - 4hrs.response
SD860 71Y2477
6.711 902 7.952 9.550
2 5days x 9hrs - 4hrs.response
SD861 71Y2478
8.389 1.130 9.940 11.938
2 7days x 24hrs - 4hrs.response
SD862 71Y2479
13.983 1.880 16.566 19.896
4002
Ethernet Switch see above
SAP
AG4, G4A, AC2 see above
1 5days x 9hrs - 4hrs.response
SD863 71Y2480
6.711 902 7.952 9.550
1 7days x 24hrs - 4hrs.response
SD864 71Y2481
8.389 1.130 9.940 11.938
2 5days x 9hrs - 4hrs.response
SD865 71Y2482
11.186 1.510 13.253 15.917
2 7days x 24hrs - 4hrs.response
SD866 71Y2483
16.779 2.260 19.879 23.875
4002
Ethernet Switch see above
SAP
AG5, G5A, BC2 see above