Datasheet

13-11-2009
66
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
SOF
Tape Autoloader see above
3581
F28, F38, H23, L23, L28, L38 see above
3581
H13, L13, H17, L17 see above
3582
Tape Library see above
SOF
L23 see above
1 5days x 9hrs - 4hrs.response
SD868 71Y2793
11.394 1.530 13.892 16.795
1 7days x 24hrs - 4hrs.response
SD869 71Y2794
14.242 1.920 17.365 20.994
2 5days x 9hrs - 4hrs.response
SD870 71Y2796
22.788 3.060 27.784 33.590
2 7days x 24hrs - 4hrs.response
SD871 71Y2795
28.485 3.830 34.730 41.987
3758
Converged Switch see above
SAP
B32, 32B see above
1 5days x 9hrs - 4hrs.response
SD830 68Y5393
8.919 1.200 10.403 12.665
1 7days x 24hrs - 4hrs.response
SD831 68Y5394
11.892 1.600 13.870 16.886
2 5days x 9hrs - 4hrs.response
SD832 68Y5395
17.838 2.400 20.805 25.329
2 7days x 24hrs - 4hrs.response
SD833 68Y5396
23.784 3.200 27.740 33.772
4002
Ethernet Switch see above
SAP
AC4, C4A, AX2 see above
1 5days x 9hrs - 4hrs.response
SD847 71Y2439
22.373 3.010 26.505 31.834
1 7days x 24hrs - 4hrs.response
SD848 71Y2440
30.763 4.140 36.445 43.771
2 5days x 9hrs - 4hrs.response
SD849 71Y2441
44.746 6.020 53.010 63.667
2 7days x 24hrs - 4hrs.response
SD850 71Y2442
61.526 8.270 72.889 87.542
4002
Ethernet Switch see above
SAP
BC4, C4B see above
1 5days x 9hrs - 4hrs.response
SD851 71Y2443
19.576 2.640 23.192 27.855
1 7days x 24hrs - 4hrs.response
SD852 71Y2444
27.966 3.760 33.131 39.792
2 5days x 9hrs - 4hrs.response
SD853 71Y2447
39.153 5.270 46.384 55.709
2 7days x 24hrs - 4hrs.response
SD854 71Y2445
55.933 7.520 66.262 79.583
4002
Ethernet Switch see above
SAP
AC5, C5A see above
1 5days x 9hrs - 4hrs.response
SD855 71Y2472
30.763 4.140 36.445 43.771
1 7days x 24hrs - 4hrs.response
SD856 71Y2473
44.746 6.020 53.010 63.667
2 5days x 9hrs - 4hrs.response
SD857 71Y2474
61.526 8.270 72.889 87.542