Datasheet

13-11-2009
65
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
L3S, L4S, S4S, S42, 2UL see above
1 5days x 9hrs - NBD response
SD194 41E9457
6.038 811 6.412 7.638
1 5days x 9hrs - 4hrs.response
SD195 41E9458
7.866 1.060 8.354 9.951
1 7days x 24hrs - 4hrs.response
SD196 41E9459
8.626 1.160 9.160 10.911
2 5days x 9hrs - NBD response
SD197 41E9460
11.184 1.500 12.202 13.998
2 5days x 9hrs - 4hrs.response
SD198 41E9461
14.567 1.960 15.893 18.232
2 7days x 24hrs - 4hrs.response
SD199 41E9462
15.973 2.140 17.426 19.991
3580 LTO Tape Drive
see above
SAP L3H, H3L, L3E
see above
1 5days x 9hrs - NBD response
SD442 44J8617
6.035 812 6.413 7.636
1 5days x 9hrs - 4hrs.response
SD443 44J8618
7.865 1.070 8.354 9.951
1 7days x 24hrs - 4hrs.response
SD444 44J8619
8.623 1.170 9.160 10.908
2 5days x 9hrs - NBD response
SD445 44J8620
11.186 1.500 12.204 13.997
2 5days x 9hrs - 4hrs.response
SD446 44J8621
14.568 1.970 15.895 18.232
2 7days x 24hrs - 4hrs.response
SD447 44J8622
15.973 2.140 17.427 19.993
SOF LTO Tape Drive
see above
3580 L33, H23, L23
see above
3580 H13, L13
see above
1 5days x 9hrs - NBD response
SD200 41E9463
11.834 1.590 12.567 14.970
1 5days x 9hrs - 4hrs.response
SD201 41E9464
15.319 2.060 16.267 19.378
1 7days x 24hrs - 4hrs.response
SD202 41E9465
16.906 2.270 17.953 21.386
2 5days x 9hrs - NBD response
SD203 41E9466
21.918 2.940 23.912 27.432
2 5days x 9hrs - 4hrs.response
SD204 41E9467
28.368 3.800 30.949 35.503
2 7days x 24hrs - 4hrs.response
SD205 41E9468
31.307 4.200 34.155 39.182
3581
Tape Autoloader see above
SAP
F3H, L3H see above
1 5days x 9hrs - NBD response
SD448 44J8623
11.834 1.600 12.567 14.968
1 5days x 9hrs - 4hrs.response
SD449 44J8624
15.319 2.070 16.265 19.378
1 7days x 24hrs - 4hrs.response
SD450 44J8625
16.907 2.270 17.956 21.382
2 5days x 9hrs - NBD response
SD451 44J8626
21.918 2.940 23.912 27.431
2 5days x 9hrs - 4hrs.response
SD452 44J8627
28.366 3.800 30.952 35.500
2 7days x 24hrs - 4hrs.response
SD453 44J8628
31.305 4.200 34.154 39.181