Datasheet

13-11-2009
64
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
3552
FaStT500 see above
SOF
1RU see above
SOF
EXP500 see above
3560
1RU see above
2 5days x 9hrs - NBD IOL SD819 56Y5996 8.806 1.180 9.848 11.519
3572
TS2900 see above
SAP
S3E, S4E, S3H, S4H, see above
SAP
S3R, S4R see above
1 5days x 9hrs - 4hrs.response
SD693 51J8786
11.384 1.530 12.238 14.356
1 7days x 24hrs - 4hrs.response
SD694 51J8787
14.232 1.910 15.300 17.948
2 5days x 9hrs - 4hrs.response
SD695 51J8788
21.633 2.900 23.254 27.280
2 7days x 24hrs - 4hrs.response
SD696 51J8789
27.038 3.630 29.065 34.097
3573
TS3200 see above
SOF
L34, L4U, S34, S44, 4UL see above
1 5days x 9hrs - 4hrs.response
SD697 51J8790
11.384 1.530 12.238 14.356
1 7days x 24hrs - 4hrs.response
SD698 51J8791
14.232 1.910 15.300 17.948
2 5days x 9hrs - 4hrs.response
SD699 51J8792
21.633 2.900 23.254 27.280
2 7days x 24hrs - 4hrs.response
SD700 51J8793
27.038 3.630 29.065 34.097
3573
TS3200 see above
SAP
E44, F3H, F4H, L3H, L4H, S4H see above
1 5days x 9hrs - 4hrs.response
SD701 51J8794
6.326 848 6.801 7.978
1 7days x 24hrs - 4hrs.response
SD702 51J8795
7.906 1.060 8.499 9.971
2 5days x 9hrs - 4hrs.response
SD703 51J8796
12.018 1.610 12.919 15.156
2 7days x 24hrs - 4hrs.response
SD704 51J8797
15.020 2.020 16.146 18.942
3573
TS3100 see above
SOF
L32, S32 see above
1 5days x 9hrs - 4hrs.response
SD705 51J8798
6.326 848 6.801 7.978
1 7days x 24hrs - 4hrs.response
SD706 51J8799
7.906 1.060 8.499 9.971
2 5days x 9hrs - 4hrs.response
SD707 51J8800
12.018 1.610 12.919 15.156
2 7days x 24hrs - 4hrs.response
SD708 51J8801
15.020 2.020 16.146 18.942
3573
TS3100 see above
SAP
E42, F3S, F4S, L2U, see above