Datasheet

13-11-2009
63
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
2 7days x 24hrs - 4hrs.response
SD187 41E9450
51.113 6.850 55.763 63.970
2109
SAN Switch see above
SOF
F32 see above
1 5days x 9hrs - NBD response
SD206 41E9470
10.696 1.440 11.358 13.530
1 5days x 9hrs - 4hrs.response
SD207 41E9471
13.456 1.810 14.289 17.021
1 7days x 24hrs - 4hrs.response
SD208 41E9472
14.905 2.000 15.828 18.854
2 5days x 9hrs - NBD response
SD209 41E9473
19.806 2.660 21.609 24.789
2 5days x 9hrs - 4hrs.response
SD210 41E9474
24.917 3.340 27.185 31.185
2 7days x 24hrs - 4hrs.response
SD211 41E9475
27.601 3.700 30.112 34.544
2109
SAN Switch see above
SAP
F16 see above
1 5days x 9hrs - NBD response
SD188 41E9451
5.451 732 5.789 6.896
1 5days x 9hrs - 4hrs.response
SD189 41E9452
6.969 936 7.401 8.816
1 7days x 24hrs - 4hrs.response
SD190 41E9453
7.797 1.050 8.280 9.864
2 5days x 9hrs - NBD response
SD191 41E9454
10.094 1.360 11.014 12.634
2 5days x 9hrs - 4hrs.response
SD192 41E9455
12.906 1.730 14.081 16.153
2 7days x 24hrs - 4hrs.response
SD193 41E9456
14.439 1.940 15.753 18.072
3542
FaStT200 see above
SAP
1RX, 2RX see above
3552
FaStT500 see above
SAP
1RX see above
3560
EXP500 see above
SAP
1RX see above
1 5days x 9hrs - NBD response
SD436 44J8611
5.453 732 5.792 6.900
1 5days x 9hrs - 4hrs.response
SD437 44J8612
6.968 936 7.403 8.813
1 7days x 24hrs - 4hrs.response
SD438 44J8613
7.799 1.060 8.281 9.868
2 5days x 9hrs - NBD response
SD439 44J8614
10.095 1.370 11.015 12.631
2 5days x 9hrs - 4hrs.response
SD440 44J8615
12.907 1.740 14.079 16.152
2 7days x 24hrs - 4hrs.response
SD441 44J8616
14.440 1.940 15.750 18.073
SOF
FaStT200 see above
3542
1RU see above
3542
2RU see above