Datasheet

13-11-2009
61
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
2 7days x 24hrs - 4hrs.response
SD163 41E9426
16.739 2.250 18.263 20.950
2005
SAN Switch see above
SOF
H16 see above
1 5days x 9hrs - NBD response
SD237 13P0955 2.084
280 2.275 2.610
1 5days x 9hrs - 4hrs.response
SD238 13P0956 2.811
377 3.067 3.519
1 7days x 24hrs - 4hrs.response
SD239 13P0957 3.093
415 3.376 3.872
2 5days x 9hrs - NBD response
SD240 13P0958 3.961
531 4.322 4.958
2 5days x 9hrs - 4hrs.response
SD241 13P0959 5.340
716 5.826 6.684
2 7days x 24hrs - 4hrs.response
SD242 13P0960 5.878
788 6.413 7.357
2005
SAN Switch see above
SAP
16B see above
1 5days x 9hrs - NBD response
SD243 13P0961 2.084
280 2.275 2.610
1 5days x 9hrs - 4hrs.response
SD244 13P0962 2.811
377 3.067 3.519
1 7days x 24hrs - 4hrs.response
SD245 13P0963 3.093
415 3.376 3.872
2 5days x 9hrs - NBD response
SD246 13P0964 3.961
531 4.322 4.958
2 5days x 9hrs - 4hrs.response
SD247 13P0965 5.340
716 5.826 6.684
2 7days x 24hrs - 4hrs.response
SD248 13P0966 5.878
788 6.413 7.357
2005
SAN Switch see above
SOF
B16 see above
1 5days x 9hrs - NBD response
SD164 41E9427
1.035 139 1.100 1.310
1 5days x 9hrs - 4hrs.response
SD165 41E9428
1.311 176 1.393 1.659
1 7days x 24hrs - 4hrs.response
SD166 41E9429
1.449 195 1.539 1.834
2 5days x 9hrs - NBD response
SD167 41E9430
1.916 257 2.092 2.399
2 5days x 9hrs - 4hrs.response
SD168 41E9431
2.427 326 2.649 3.039
2 7days x 24hrs - 4hrs.response
SD169 41E9432
2.683 360 2.928 3.359
2006 Fibre Switch
see above
SAP L10
see above
1 5days x 9hrs - NBD response
SD170 41E9433
4.968 667 5.276 6.285
1 5days x 9hrs - 4hrs.response
SD171 41E9434
6.486 871 6.888 8.205
1 7days x 24hrs - 4hrs.response
SD172 41E9435
7.107 954 7.548 8.991
2 5days x 9hrs - NBD response
SD173 41E9436
9.200 1.240 10.038 11.515
2 5days x 9hrs - 4hrs.response
SD174 41E9437
12.011 1.610 13.105 15.033