Datasheet

13-11-2009
60
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
2 7days x 24hrs - 4hrs.response
SD720 54Y4641
25.215 3.380 27.194 31.759
1818
DS5000 see above
SOF
D1A see above
1 5days x 9hrs - NBD response
SD140 41E9403
10.627 1.430 11.285 13.443
1 5days x 9hrs - 4hrs.response
SD141 41E9404
13.111 1.760 13.923 16.585
1 7days x 24hrs - 4hrs.response
SD142 41E9405
15.181 2.040 16.121 19.204
2 5days x 9hrs - NBD response
SD143 41E9406
19.678 2.640 21.469 24.629
2 5days x 9hrs - 4hrs.response
SD144 41E9407
24.279 3.260 26.488 30.386
2 7days x 24hrs - 4hrs.response
SD145 41E9408
28.112 3.770 30.670 35.184
2005
SAN Switch see above
SOF
B32, B5K see above
1 5days x 9hrs - NBD response
SD146 41E9409
10.627 1.430 11.285 13.443
1 5days x 9hrs - 4hrs.response
SD147 41E9410
13.111 1.760 13.923 16.585
1 7days x 24hrs - 4hrs.response
SD148 41E9411
15.181 2.040 16.121 19.204
2 5days x 9hrs - NBD response
SD149 41E9412
19.678 2.640 21.469 24.629
2 5days x 9hrs - 4hrs.response
SD150 41E9413
24.279 3.260 26.488 30.386
2 7days x 24hrs - 4hrs.response
SD151 41E9414
28.112 3.770 30.670 35.184
2005
SAN Switch see above
SAP
32B, 5KB see above
1 5days x 9hrs - NBD response
SD152 41E9415
3.864 519 4.104 4.889
1 5days x 9hrs - 4hrs.response
SD153 41E9416
4.968 667 5.276 6.285
1 7days x 24hrs - 4hrs.response
SD154 41E9417
5.520 741 5.862 6.983
2 5days x 9hrs - NBD response
SD155 41E9418
7.155 959 7.807 8.956
2 5days x 9hrs - 4hrs.response
SD156 41E9419
9.200 1.240 10.038 11.515
2 7days x 24hrs - 4hrs.response
SD157 41E9420
10.222 1.370 11.153 12.794
2005
SAN Switch see above
SOF
H08 see above
1 5days x 9hrs - NBD response
SD158 41E9421
6.348 852 6.742 8.031
1 5days x 9hrs - 4hrs.response
SD159 41E9422
8.211 1.110 8.720 10.388
1 7days x 24hrs - 4hrs.response
SD160 41E9423
9.040 1.220 9.599 11.435
2 5days x 9hrs - NBD response
SD161 41E9424
11.756 1.580 12.826 14.713
2 5days x 9hrs - 4hrs.response
SD162 41E9425
15.206 2.040 16.590 19.031