Datasheet

13-11-2009

1st Level System x Servers

Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise

Monitors and Flat panels are not covered in these offerings

The 4 hour response are target measures, starting after the PD (Problem Determination) has ended

Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR

3 7days x 24hrs - 4hrs.response PC727 43X4096 3.643 489 4.059 4.566

4 5days x 9hrs - 4hrs.response PC728 43X4097 4.722 634 5.262 5.919

4 7days x 24hrs - 4hrs.response PC729 43X4098 6.791 912 7.567 8.512

5 5days x 9hrs - 4hrs.response PC730 43X4099 7.922 1.070 8.826 9.930

5 7days x 24hrs - 4hrs.response PC731 43X4100 9.940 1.340 11.074 12.458

7985 System x 3655 see above

3 5days x 9hrs - 4hrs.response PC739 44J8025 1.351 182 1.473 1.693

3 7days x 24hrs - 4hrs.response PC740 44J8026 1.987 267 2.166 2.490

4 5days x 9hrs - 4hrs.response PC741 44J8027 2.584 348 2.870 3.152

4 7days x 24hrs - 4hrs.response PC742 44J8028 3.291 442 3.655 4.014

5 5days x 9hrs - 4hrs.response PC743 44J8029 3.767 506 4.183 4.594

5 7days x 24hrs - 4hrs.response PC744 44J8030 4.662 627 5.176 5.685

7995 Blade HS21 see above

3 7days x 24hrs - 4hrs. response PC778 44J8651 10.386 1.400 11.319 13.010

8740 Blade Chassis see above

8750 Blade Chassis see above

3 3Yrs onsite NBD response PC782 44T6174 1.430 192 1.559 1.792

3 5days x 9hrs - 4hrs.response PC783 44T6175 2.720 366 2.966 3.408

3 7days x 24hrs - 4hrs.response PC784 44T6176 3.042 409 3.316 3.811

4 4Yrs onsite NBD response PC785 44T6177 2.145 288 2.338 2.687

4 5days x 9hrs - 4hrs.response PC786 44T6178 3.684 495 4.015 4.615

4 7days x 24hrs - 4hrs.response PC787 44T6179 4.205 565 4.583 5.268

5 5Yrs onsite NBD response PC788 44T6180 2.860 384 3.117 3.583

5 5days x 9hrs - 4hrs.response PC789 44T6181 4.587 616 4.999 5.746

5 7days x 24hrs - 4hrs.response PC790 44T6182 5.520 741 6.016 6.915

7996 Blade Centre see above

8014 Blade HS12 see above

3 5days x 9hrs - 4hrs.response PC812 46D4063 5.466 734 5.689 6.759

3 7days x 24hrs - 4hrs.response PC813 46D4064 8.713 1.170 9.068 10.773

4 5days x 9hrs - 4hrs.response PC814 46D4065 11.329 1.520 11.790 14.007

4 7days x 24hrs - 4hrs.response PC815 46D4066 15.206 2.040 15.826 18.801

5 5days x 9hrs - 4hrs.response PC816 46D4067 17.816 2.390 18.542 22.028