Datasheet

13-11-2009
59
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
1 7days x 24hrs - 4hrs.response
SD136 41E9399
35.608 4.780 37.810 45.041
2 5days x 9hrs - 4hrs.response
SD138 41E9401
60.058 8.050 65.522 75.164
2 7days x 24hrs - 4hrs.response
SD139 41E9402
65.936 8.840 71.934 82.521
1815
DS4800 see above
SAP
84H see above
1 5days x 9hrs - 4hrs.response
SD226
10N3372 45.435 6.100 47.618 58.688
1 7days x 24hrs - 4hrs.response
SD227
10N3373 49.992 6.710 52.394 64.575
2 5days x 9hrs - 4hrs.response
SD232
10N3978 84.082 11.270 91.730 105.230
2 7days x 24hrs - 4hrs.response
SD233
10N3979 92.515 12.400 100.931 115.785
1815
DS4800 see above
SAP
88H see above
1 5days x 9hrs - 4hrs.response
SD229
10N3375 45.435 6.100 47.618 58.688
1 7days x 24hrs - 4hrs.response
SD230
10N3376 49.992 6.710 52.394 64.575
2 5days x 9hrs - 4hrs.response
SD235
10N3975 84.082 11.270 91.730 105.230
2 7days x 24hrs - 4hrs.response
SD236
10N3976 92.515 12.400 100.931 115.785
1815
DS4800 see above
SOF
88A see above
1 5days x 9hrs - 4hrs.response
SD709 54Y4630
40.477 5.430 43.653 50.981
1 7days x 24hrs - 4hrs.response
SD710 54Y4631
46.549 6.240 50.201 58.628
2 5days x 9hrs - 4hrs.response
SD711 54Y4632
78.521 10.520 84.682 98.898
2 7days x 24hrs - 4hrs.response
SD712 54Y4633
90.300 12.100 97.384 113.732
1818
DS5000 see above
SOF
51A see above
1 5days x 9hrs - 4hrs.response
SD713 54Y4634
45.122 6.050 48.663 56.832
1 7days x 24hrs - 4hrs.response
SD714 54Y4635
51.896 6.960 55.968 65.363
2 5days x 9hrs - 4hrs.response
SD715 54Y4636
87.535 11.730 94.403 110.250
2 7days x 24hrs - 4hrs.response
SD716 54Y4637
100.640 13.490 108.536 126.756
1818
DS5000 see above
SOF
53A see above
1 5days x 9hrs - 4hrs.response
SD717 54Y4638
11.280 1.520 12.166 14.208
1 7days x 24hrs - 4hrs.response
SD718 54Y4639
12.994 1.750 14.015 16.367
2 5days x 9hrs - 4hrs.response
SD719 54Y4640
21.886 2.940 23.604 27.566