Datasheet

13-11-2009
58
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
SAP
72H see above
1 5days x 9hrs - 4hrs.response
SD413 44J8588 22.748
3.070 23.688 28.509
1 7days x 24hrs - 4hrs.response
SD414 44J8589 27.293
3.670 28.422 34.210
2 5days x 9hrs - 4hrs.response
SD416 44J8591 44.128
5.940 45.948 55.310
2 7days x 24hrs - 4hrs.response
SD417 44J8592 52.951
7.110 55.134 66.362
1814
DS4700 see above
SOF
72A, 72S, 72T, 20A see above
1 5days x 9hrs - 4hrs.response
SD717 54Y4638
11.280 1.520 12.166 14.208
1 7days x 24hrs - 4hrs.response
SD718 54Y4639
12.994 1.750 14.015 16.367
2 5days x 9hrs - 4hrs.response
SD719 54Y4640
21.886 2.940 23.604 27.566
2 7days x 24hrs - 4hrs.response
SD720 54Y4641
25.215 3.380 27.194 31.759
1814
DS4700 see above
SOF
52A see above
1 5days x 9hrs - 4hrs.response
SD117 41E9380
26.913 3.620 28.577 34.042
1 7days x 24hrs - 4hrs.response
SD118 41E9381
30.363 4.080 32.241 38.407
2 5days x 9hrs - 4hrs.response
SD120 41E9383
49.835 6.680 54.369 62.370
2 7days x 24hrs - 4hrs.response
SD121 41E9384
56.225 7.540 61.339 70.367
1815
DS4800 see above
SOF
82A, 80A see above
1 5days x 9hrs - 4hrs.response
SD123 41E9386
26.913 3.620 28.577 34.042
1 7days x 24hrs - 4hrs.response
SD124 41E9387
30.363 4.080 32.241 38.407
2 5days x 9hrs - 4hrs.response
SD126 41E9389
49.835 6.680 54.369 62.370
2 7days x 24hrs - 4hrs.response
SD127 41E9390
56.225 7.540 61.339 70.367
1815
DS4800 see above
SAP
82H, 80H see above
1 5days x 9hrs - 4hrs.response
SD129 41E9392
32.433 4.360 34.439 41.025
1 7days x 24hrs - 4hrs.response
SD130 41E9393
35.608 4.780 37.810 45.041
2 5days x 9hrs - 4hrs.response
SD132 41E9395
60.058 8.050 65.522 75.164
2 7days x 24hrs - 4hrs.response
SD133 41E9396
65.936 8.840 71.934 82.521
1815
DS4800 see above
SOF
84A see above
1 5days x 9hrs - 4hrs.response
SD135 41E9398
32.433 4.360 34.439 41.025