Datasheet

13-11-2009
57
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
2 7days x 24hrs - 4hrs.response
SD720 54Y4641
25.214 3.380 27.194 31.762
1812
EXP810 see above
SOF
81A, 81S, 81T see above
1 5days x 9hrs - 4hrs.response
SD837 71Y2371
11.281 1.520 12.166 14.206
1 7days x 24hrs - 4hrs.response
SD838 71Y2372
12.993 1.750 14.015 16.371
2 5days x 9hrs - 4hrs.response
SD839 71Y2373
21.886 2.940 23.603 27.568
2 7days x 24hrs - 4hrs.response
SD840 71Y2374
25.214 3.380 27.194 31.762
1812
EXP810, 420 see above
SAP
81H, 8VH see above
1 5days x 9hrs - 4hrs.response
SD341 43X3555
16.654 2.240 17.342 20.873
1 7days x 24hrs - 4hrs.response
SD342 43X3556
19.983 2.690 20.807 25.045
2 5days x 9hrs - 4hrs.response
SD344 43X3558
32.307 4.340 33.639 40.490
2 7days x 24hrs - 4hrs.response
SD345 43X3559
38.771 5.210 40.370 48.591
1814
DS4200 see above
SAP
7VH see above
1 5days x 9hrs - 4hrs.response
SD327 12X7242
18.505 2.490 19.269 23.193
1 7days x 24hrs - 4hrs.response
SD328 12X7243
22.206 2.980 23.122 27.831
2 5days x 9hrs - 4hrs.response
SD330 12X7245
35.899 4.820 37.379 44.991
2 7days x 24hrs - 4hrs.response
SD331 12X7246
43.082 5.790 44.859 53.995
1814
DS4700 see above
SAP
70H see above
1 5days x 9hrs - 4hrs.response
SD419 44J8594
18.506 2.500 19.270 23.196
1 7days x 24hrs - 4hrs.response
SD420 44J8595
22.203 2.980 23.120 27.834
2 5days x 9hrs - 4hrs.response
SD422 44J8597
35.898 4.820 37.377 44.988
2 7days x 24hrs - 4hrs.response
SD423 44J8598
43.079 5.800 44.859 53.997
1814
DS4700 see above
SOF
70A, 70S, 70T see above
1 5days x 9hrs - 4hrs.response
SD333 12X7248
22.746 3.060 23.684 28.507
1 7days x 24hrs - 4hrs.response
SD334 12X7249
27.295 3.670 28.421 34.209
2 5days x 9hrs - 4hrs.response
SD336 12X7251
44.130 5.930 45.949 55.307
2 7days x 24hrs - 4hrs.response
SD337 12X7252
52.952 7.110 55.135 66.364
1814
DS4700 see above