Datasheet

13-11-2009
55
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
2 5days x 9hrs - 4hrs.response
SD398 44J8573
38.334 5.140 41.821 47.978
2 7days x 24hrs - 4hrs.response
SD399 44J8574
42.170 5.660 46.008 52.775
1724
DS4000 / DS4100 see above
SAP
100 see above
1 5days x 9hrs - 4hrs.response
SD830 68Y5393
8.919 1.200 10.403 12.665
1 7days x 24hrs - 4hrs.response
SD831 68Y5394
11.892 1.600 13.870 16.886
2 5days x 9hrs - 4hrs.response
SD832 68Y5395
17.838 2.400 20.805 25.329
2 7days x 24hrs - 4hrs.response
SD833 68Y5396
23.784 3.200 27.740 33.772
1726
DS3200 / 3300 / 3400 see above
SAP
All mdl see above
1 5days x 9hrs - 4hrs.response
SD528 46D4238
2.973 400 3.468 4.222
1 7days x 24hrs - 4hrs.response
SD529 46D4239
4.162 559 4.855 5.911
2 5days x 9hrs - 4hrs.response
SD530 46D4240
5.351 719 6.242 7.599
2 7days x 24hrs - 4hrs.response
SD531 46D4241
8.919 1.200 10.403 12.665
1727
EXP 3000 see above
SAP
All mdl see above
1 5days x 9hrs - NBD response
SD92 41E9356
5.451 732 5.789 6.896
1 5days x 9hrs - 4hrs.response
SD93 41E9357
6.969 936 7.401 8.816
1 7days x 24hrs - 4hrs.response
SD94 41E9358
7.797 1.050 8.280 9.864
2 5days x 9hrs - NBD response
SD95 41E9359
10.094 1.360 11.014 12.634
2 5days x 9hrs - 4hrs.response
SD96 41E9360
12.906 1.730 14.081 16.153
2 7days x 24hrs - 4hrs.response
SD97 41E9469
14.439 1.940 15.753 18.072
1740
DS4000 EXP7xx 1RU, 710 see above
SOF
1RU, 710 see above
1742
DS4400 / 4500 see above
SOF
90U see above
1 5days x 9hrs - NBD response
SD98 41E9361
5.451 732 5.789 6.896
1 5days x 9hrs - 4hrs.response
SD99 41E9362
6.969 936 7.401 8.816
1 7days x 24hrs - 4hrs.response
SD100 41E9363
7.797 1.050 8.280 9.864
2 5days x 9hrs - NBD response
SD101 41E9364
10.094 1.360 11.014 12.634
2 5days x 9hrs - 4hrs.response
SD102 41E9365
12.906 1.730 14.081 16.153
2 7days x 24hrs - 4hrs.response
SD103 41E9366
14.439 1.940 15.753 18.072