Datasheet

13-11-2009
44
System p ServicePac
These ServicePacs will provide System p customers with up to 3 years of On-Site repair with Same Business Day response time and voice
access for reporting to IBM if any AIX OS defects. These ServicePacs upgrade to the Service Levels shown below.
ML4=2 to 4 Procs. / ML8=5 to 8 Procs. / ML12=9 to 12 Procs. / ML16=13 to 16 Procs.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0163 on www.ibm.com/common/ssi
Type Model covered Year Covered within Pac ePac DKR Euro () NKR SKR
1 5days x 9hrs - SBD response RS122 41W9708 3.025 406 3.134 3.790
1 7days x 24hrs - SBD response RS123 41W9709 4.511 605 4.673 5.651
7031 D24 / T24 see above
3 5days x 9hrs - SBD response RS128 42V0913 2.925 392 3.192 3.662
3 7days x 24hrs - SBD response RS129
42V0914
4.337 582 4.733 5.429
7037 A50 p185 see above
1 5days x 9hrs - SBD response RS130 42V0915 1.466 197 1.600 1.835
1 7days x 24hrs - SBD response RS131 42V0916 2.205 296 2.407 2.761
3 5days x 9hrs - SBD response RS132 42V0917 15.118 2.030 16.495 18.922
3 7days x 24hrs - SBD response RS133 42V0918 17.224 2310 18.791 21.556
7047 Intellistation 185 see above
3 5days x 9hrs - SBD response RS134 42V0919 3.430 460 3.742 4.293
3 7days x 24hrs - SBD response RS135 42V0920 5.851 784 6.384 7.323
9110 51A see above
3 5days x 9hrs - SBD response RS136 42V0921 54.476 7.300 59.432 68.178
3 7days x 24hrs - SBD response RS137 42V0922 86.758 11.630 94.650 108.580
9116 561 see above
3 7days x 24hrs - SBD response RS138 12X6762 6.785 911 7.065 8.504
7014 Rack mdl S00, S11 see above
S25, T00, T42 see above
3 5days x 9hrs - SBD response RS172 46D3416 3.738 502 4.075 4.684
3 7days x 24hrs - SBD response RS173 46D3417 8.392 1.130 9.146 10.513
7989 BladeCentre Chassis see above
3 5days x 9hrs - SBD response RS176 46D3451 1.351 182 1.473 1.693
3 7days x 24hrs - SBD response RS177 46D3452 2.551 343 2.781 3.196
4 5days x 9hrs - SBD response RS178 46D3453 3.278 440 3.573 4.107
4 7days x 24hrs - SBD response RS179 46D3454 4.375 587 4.768 5.481
5 5days x 9hrs - SBD response RS180 46D3455 4.835 649 5.270 6.057
5 7days x 24hrs - SBD response RS181 46D3456 6.296 845 6.862 7.887
7988 BladeCentre JS21 see above
3 5days x 9hrs - NBD response RS188 46D3961 2.811 378 3.065 3.522
3 5days x 9hrs - SBD response RS189 46D3962 4.211 566 4.590 5.276