Datasheet

13-11-2009

1st Level System x Servers

Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise

Monitors and Flat panels are not covered in these offerings

The 4 hour response are target measures, starting after the PD (Problem Determination) has ended

Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR

3 3Yrs onsite NBD response PC285 38R3486 1.845 249 2.088 2.248

3 5days x 9hrs - 4hrs.response PC286 38R3487 3.617 486 3.943 4.532

3 7days x 24hrs - 4hrs.response PC287 38R3488 4.157 558 4.531 5.207

4 4Yrs onsite NBD response PC288 38R3489 2.884 388 3.262 3.512

4 5days x 9hrs - 4hrs.response PC289 38R3490 4.909 661 5.553 5.979

4 7days x 24hrs - 4hrs.response PC290 38R3491 6.454 869 7.300 7.860

5 5Yrs onsite NBD response PC291 38R3492 3.845 518 4.350 4.683

5 5days x 9hrs - 4hrs.response PC292 38R3493 6.454 869 7.300 7.860

5 7days x 24hrs - 4hrs.response PC293 38R3494 8.389 1.130 9.489 10.216

8648 System x 226 see above

7973 System x 3400 see above

7975 System x 3400 see above

9234 System x 3200 see above

3 5days x 9hrs - 4hrs.response PC300 38R3462 2.817 378 3.030 3.554

3 7days x 24hrs - 4hrs.response PC301 38R3463 4.582 614 4.926 5.779

4 5days x 9hrs - 4hrs.response PC302 38R3464 5.738 769 6.169 7.236

4 7days x 24hrs - 4hrs.response PC303 38R3465 8.438 1.140 9.071 10.642

5 5days x 9hrs - 4hrs.response PC304 38R3466 8.305 1.120 8.928 10.474

5 7days x 24hrs - 4hrs.response PC305 38R3467 11.373 1.530 12.227 14.343

8840 System x 346 see above

7943 System x 3655 see above

3 5days x 9hrs - 4hrs. response PC400 40M6919 1.182 160 1.304 1.448

3 7days x 24hrs - 4hrs. response PC401 40M6920 2.279 307 2.511 2.789

4 5days x 9hrs - 4hrs. response PC402 40M6921 3.084 415 3.398 3.773

4 7days x 24hrs - 4hrs. response PC403 40M6922 4.898 660 5.397 5.993

5 5days x 9hrs - 4hrs. response PC404 40M6923 5.016 675 5.526 6.137

5 7days x 24hrs - 4hrs. response PC405 40M6924 7.258 977 7.996 8.880

8488 System x 226 see above

7974 System x 3400 see above

7976 System x 3400 see above

3 5days x 9hrs - 4hrs. response PC394 40M6875 7.502 1.010 8.176 9.397

3 7days x 24hrs - 4hrs. response PC395 40M6876 13.941 1.870 14.611 18.008