Product guide

Outstanding value in a high-performance single-socket tower server
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6
Extensive System Support Features
The IBM services and technical support portfolio provides world-class, consistent, high-quality service
and support. The x3100 M4 server offers a number of tools and services designed to make ownership a
positive experience. From the start, IBM programs make it easier for you to plan for, configure and
purchase System x servers, get them running and keep them running long-term. These features include
IBM ServerGuide, IBM ServerProven
®
and extensive technical support offerings.
IBM ServerGuide (installed from CD) simplifies the process of installing and configuring System x
servers. ServerGuide goes beyond mere hardware configuration by assisting with the automated
installation of the Microsoft
®
Windows
®
Server 2003 and 2008 operating systems, device drivers and
other system components, with minimal user intervention. (Drivers are also included for support of
Novell NetWare, Red Hat Linux and SUSE LINUX.) This focus on deployment helps you reduce both
you total cost of ownership and the complexity that administrators and technical personnel face.
The IBM ServerProven program provides the confidence that specific options and operating systems
have been tested on the server and are officially supported to work together. It is updated frequently to
ensure that the latest compatibility information is always at your customers’ fingertips.
IBM offers extensive technical support by phone and via the Web. Support options include links to
forums/newsgroups, problem submission, online shopping support, service offerings, device drivers for
all IBM product lines, software downloads and even upcoming technical seminar worldwide schedules
and registration. Also available are remote installation, configuration and usage support for System x
hardware and software, as well as onsite custom services to provide the level of expertise you require.
IBM Maintenance and Technical Support solutions can help you get the most out of your IT
investment by reducing support costs, increasing availability and simplifying management with
integrated support for your multiproduct, multivendor hardware and software environment. For more
information on hardware maintenance, software support, solution support and managed support, visit
http://ibm.com/services/maintenance.
Advanced Systems Management Capabilities
The x3100 M4 has a high level of systems management capabilities that are well-suited to remote
locations as well as to stand-alone environments. Features include UEFI, IMM, IBM ToolsCenter,
Automatic Server Restart, Wake on LAN
®
support, PXE support, text console redirect, Predictive Failure
Analysis, and IBM Systems Director.
The IMM2 provides industry-standard Intelligent Platform Management Interface (IPMI) 2.0-compliant
systems management. It provides a number of important system functions, including:
• Monitoring of system and battery voltage, system temperature, fans, power supplies, processor and
DIMM status
• Fan speed control
• Product ID and Family ID detection
• Highly secure remote power on/off
• System reset control
• NMI/SMI detection and generation
• System diagnostic LED control (power, HDD, activity, alerts, heartbeat)
• IPMI over LAN
• Serial Over LAN
• Proxy server support
• LAN messaging and alerting
• Text console redirection over LAN
• Predictive Failure Analysis for system fans
• Enhanced authentication and encryption algorithms (RMCP+ and AES)
• VLAN support
• Local update of IMM2 firmware
• Firmware firewall
• Support for IPMI v2.0 compliant management software (e.g., xCAT)
• Other mandatory and optional IPMI functions
The IMM2 alerts IBM Systems Director to anomalous environmental factors, such as voltage and
thermal conditions.
IBM ToolsCenter consolidates 42 needed tools for managing servers individually into an integrated
suite of 8 tools. They are organized by function: deployment, updates, configuration and diagnostics.