User's Manual P/N 071791-001 Trakker Antares ® 243X Hand-Held Terminal
Intermec Technologies Corporation 6001 36th Avenue West P.O. Box 4280 Everett, WA 98203-9280 U.S. service and technical support: 1-800-755-5505 U.S. media supplies ordering information: 1-800-227-9947 Canadian service and technical support: 1-800-668-7043 Canadian media supplies ordering information: 1-800-268-6936 Outside U.S.A. and Canada: Contact your local Intermec service supplier.
Contents Contents Before You Begin vii Warranty Information vii Safety Summary vii Warnings, Cautions, and Notes viii About This Manual viii 1 Learning About the Terminal What Are the Trakker Antares 243X Terminals? 1-3 Learning About the 243X’s Features 1-4 Options for the Terminals 1-5 Accessories for the Terminals 1-6 Unpacking the Terminal 1-7 Using the Terminal’s Battery Pack 1-8 Determining When the Battery Pack Is Low 1-8 Charging the Battery Pack 1-9 Installing the Battery Pack 1-9 Managing Batte
Trakker Antares 243X Hand-Held Terminal User’s Manual *1233*Helvetica Condensed Using the Terminal’s Scanner 1-21 Learning About the Connector Modules 1-23 Connecting an Input Device 1-24 Scanning Options 1-24 Connecting to a Serial Device or Network 1-24 Defining the Terminal’s Drives 1-25 Using the Terminal for the First Time 1-26 2 Configuring the Terminal How to Configure the Terminal 2-3 About the Configurations 2-3 Configuring the Terminal With the Menu System 2-4 Accessing Online Help 2-6 Selecti
Contents Using RF Communications on the Terminal 3-11 Planning the Network Connection 3-11 Configuring the DCS 30X 3-12 Configuring the Access Points 3-12 OpenAir Radio 3-13 802.
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nugget Before You Begin d 39 Before You Begin This section introduces you to standard warranty provisions, safety precautions, warnings and cautions, document formatting conventions, and sources of additional product information. A documentation roadmap is also provided to guide you in finding the appropriate information. Warranty Information To receive a copy of the standard warranty provision for this product, contact your local Intermec support services organization. In the U.S.A.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget d 39 Warnings, Cautions, and Notes The warnings, cautions, and notes in this manual use the following format. Warning A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
nugget Before You Begin d 39 What You Will Find in This Manual This table summarizes the information in each chapter and appendix. Chapter Summary 1 Introduces the Trakker Antares 2430 and 2435 hand-held terminals and their features. Also describes the batteries, memory, drives, and input devices. 2 Describes the different methods that you can use to configure the 243X and its memory and drives.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget d 39 Terminology (continued) Term Description Host The term “host” refers to a personal computer or other computer that communicates with the terminal. 243X The generic term “243X” indicates either the Trakker Antares 2430 terminal or the Trakker Antares 2435 terminal. Terminal The generic term “terminal” indicates either the Trakker Antares 2430 terminal or the Trakker Antares 2435 terminal.
nugget Before You Begin d 39 Conventions for Bar Codes You can scan the bar codes listed in this manual to enter data or perform a command. The bar code labels in this manual are printed in the Code 39 symbology. Each bar code includes the name and human-readable interpretation. For example: Change Configuration Name *$+* Bar code (Code 39) Human-readable interpretation *$+* 243XU099.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget d 39 Conventions for Commands This manual includes sample commands that are shown exactly as you should type them on your terminal or network device. The manual also describes the syntax for many commands, defining each parameter in the command. This example illustrates the format conventions used for commands: To send a configuration command from the DCS 30X, use this syntax: $+command[command]...
1 Learning About the Terminal
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nugget 39 Learning About the Terminal 1 This chapter introduces the Trakker Antares 2430 and 2435 hand-held terminals and their features including the batteries, memory, drives, and input devices. It also describes how to start using the 243X. What Are the Trakker Antares 243X Terminals? The 2430 and 2435 are ergonomic hand-held data collection terminals. You can use these programmable terminals to run custom applications or terminal emulation applications. 2435 243XU010.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Learning About the 243X’s Features The 243X is designed to make data collection easy and includes these features: CGA-compatible screen The screen is a backlit LCD that is configurable up to 21 lines by 31 characters. The screen also supports doublebyte characters, userprogrammable fonts, and bitmap graphics. Good Read LED and audio signals The Good Read LED indicates the status of bar code scanning.
nugget 39 Learning About the Terminal 1 Options for the Terminals These options are available for the 2430: • Programmable terminal with 57-key alphanumeric or 39-key function numeric keypad and overlays for U.S.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Accessories for the Terminals You can use these accessories (sold and ordered separately) with the 243X: Vehicle Dock The vehicle dock is available in a standard model (Part No. 071805) and a powered model (Part No. 071695). This accessory allows you to easily mount the 243X to a variety of surfaces. Z2400 Battery Charger The battery charger (Part No. Z2400A) lets you charge up to four lithium-ion battery packs at one time.
nugget 39 Learning About the Terminal 1 Unpacking the Terminal When you remove the 243X from its box, save the box and shipping material in case you need to ship or store the terminal. The terminal shipping box contains: External power supply adapter cable 2430 or 2435 hand-held terminal 35 24 in ett Div isio n ms Sy ste Lo ca l Are a Tra 243X ckker A Han nteres d-He ld T ermi a nl G 50 20 g S ta rt ed G u id e Information packet 243XU0013.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Using the Terminal’s Battery Pack Warning The lithium-ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100ºC (212ºF) or incinerate it. Avertissement Le paquet de piles d’ions de lithium qui est utilisé dans cet appareil peut presenter un risque feu ou un risque chimique de brûlure s’il est maltraité.
nugget 1 39 Learning About the Terminal Charging the Battery Pack You must fully charge the battery pack before you can use the terminal. To charge the battery pack • Place the battery pack in an empty slot in the battery charger. The battery pack fully charges in 3 to 4 hours. For help, see the documentation that came with your charger. • Install the battery pack in the terminal. For help, see the next section, “Installing the Battery Pack.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 2. Open the battery door. a. Push down on the battery door latch and slide it toward the bottom end of the 243X. b. Lift up the bottom edge of the battery door to remove it. You may need to pry the door open with a pointed object. Remove the foam insert if necessary. b. a. 243XU015.eps 3. Place the battery pack into the battery compartment with the contacts pointed toward the bottom of the 243X. 4.
nugget 1 39 Learning About the Terminal Managing Battery Power To maximize the life of the battery pack, use these power management features. F Situation Ways to Save Battery Power You are operating the terminal and the Battery status icon turns on. Press to turn off the terminal. Remove the battery pack and insert another fully charged battery pack. You must insert another fully charged battery pack within 15 minutes of removing the old battery pack or you may lose data.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Finding the Special Keys Before you use the terminal’s keypad, make sure you are familiar with the different types of keys on the keypad. You need to use these special keys on all keypad options. The special keys that you use to type characters or perform functions are explained in the next sections.
nugget 39 Learning About the Terminal 1 Typing the Characters Printed on the Keypad The keypads are easy to use. Characters, symbols, and functions are printed in four places on or above the keys. The keys are also color-coded to make it easier to remember key combinations. Position on the Keypad Color on Overlay Printed on the key To Type the Character L W R Press the key.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Using the Modifier Keys L LRC W R C W The keypad does not have a physical key for every character and function available. You use the Function Left ( ), Function Right ( ), Control ( ), and Shift ( ) keys to access characters or perform functions that do not have a physical key on the keypad. You also use the Shift key to type uppercase alphabetic characters.
nugget 39 Learning About the Terminal 1 L R To enable Caps Lock 1. Press 2. Press . The Modifier Key status icon turns on. . The Caps Lock icon turns on and the Modifier Key icon turns off. 3. Type an alphabetic character. The letter appears as an uppercase character on the terminal’s screen. The Caps Lock feature remains on until you disable it. W L R To type a lowercase letter with Caps Lock enabled • Press and an alphabetic character. To disable Caps Lock 1. Press 2. Press .
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 4. Enter one of the following types of characters: • W To accent a lowercase character (39-key keypad) Press , and then press the character. (57-key keypad) Press the character. • To accent an uppercase character W (39-key keypad) Press the character. (57-key keypad) Press • , and then press the character. (57-key keypad) To type the accent mark by itself, press the S key.
nugget 1 39 Learning About the Terminal Using the Screen You can use the terminal’s screen to view data, run applications, monitor the terminal’s status, and perform many other functions. The CGA-compatible screen is a backlit LCD that is configurable up to 21 lines by 31 characters. The screen also supports doublebyte characters, user-programmable fonts, and bitmap graphics.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Learning About the Status Icons You can use the status icons on the right side of the screen to monitor the status of battery power, special keys, and network communications. The status icons only turn on to indicate the current status. When the 243X is off, the icons are also off. Battery Network Connect Network Transmit Modifier Key Caps Lock User Defined 243XU032.
nugget 39 Learning About the Terminal 1 Network Transmit This icon turns on when data is buffered in the RF network interface. The data is either waiting to be transmitted to the DCS 30X or host, or received data has not been accepted by the application on the 2435. When no data is being buffered in the interface, the Network Transmit icon is off. W Modifier Key This icon indicates that one of the modifier keys, such as , is enabled.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 This table lists each beep sequence and describes the situations under which they occur. Beep Sequence Situation High beep You entered valid data, you entered a valid command, the terminal decoded a label, or the terminal decoded the last row of a twodimensional bar code. Three low beeps You entered or scanned an invalid command or data. Four low beeps You booted the terminal and the power-on self test (POST) was successful.
nugget Port 39 Learning About the Terminal 1 COM Port Designation for Applications Note: The serial/power connector and the input device connector lead to the same serial port, COM1. Do not connect more than one serial device to the 243X. RF (NET) Use for RF communications on the 2435. The Trakker Antares PSK functions use NET to designate the RF network port.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Note: If you have a long range or extra long range scanner, you may need hold the terminal further away. 3. Push the Scan button on the keypad or one of the side scan buttons on the terminal. Direct the beam so that it falls across all bars in the bar code label. When the terminal successfully reads the label, you will hear a high beep. s* S CK O R 35 4 *2 Scan button 35 24 Side scan button (2 places) 243XU009.
nugget 39 Learning About the Terminal 1 Use the following guidelines to achieve a successful scan: • Hold the terminal so that the scanner is pointing toward the bar code label. Tilt the terminal up or down slightly (20 degrees). • Optimum scan angles vary with the type and print quality of the bar code label, the distance of the scanner from the label, and the lighting in the area. • Do not scan the bar code label “straight on.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Connecting an Input Device 1. Use the appropriate interface cable to attach an input device to the input device connector on the connector module. For a list of supported input devices and cables, see “Input Devices and Cables” in Appendix A. 2. Configure the Scanner Selection command and select the input device that is connected to the terminal. For help, see “Scanner Selection” in Chapter 6 of the 2400 Family system manual.
nugget 39 Learning About the Terminal 1 Note: The serial/power connector and the input device connector lead to the same serial port, COM1. Do not connect more than one serial device to the 243X. To connect the 243X to a serial device using the serial/power connector 1. Attach a serial device to the serial adapter cable (Part No. 216-807-001) (sold and ordered separately). 2. Connect the serial adapter cable to the serial/power connector on the 243X.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Drive C is a 2MB flash drive. You can use up to 750K of this flash drive to store up to 128 files on drive C. Applications must be stored on drive C. You use standard ANSI C library interface definitions to access the information on this drive. Drive D or font set is 2MB drive of flash memory that you can configure as drive D. Use this flash drive to store large lookup tables and data files. You can store up to 128 files.
nugget 39 Learning About the Terminal 1 5. Configure the serial port parameters. For more information, see “Using Serial Communications on the Terminal” in Chapter 3. 6. (2435 only) Configure the RF parameters. For more information, see “Using RF Communications on the Terminal” in Chapter 3. 7. Enable the bar code symbologies that you want to be able to scan. For more information, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. 8.
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2 Configuring the Terminal
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nugget 39 Configuring the Terminal 2 This chapter describes the different methods that you can use to configure the 243X and its memory and drives. It also explains how to configure the terminal using the TRAKKER Antares 2400 Menu System and the clone application. How to Configure the Terminal You can customize many of the operating characteristics of the 243X terminals, such as the volume of their audio signals and the bar code symbologies they decode.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Current This configuration, also called the runtime configuration, uses the configuration that is saved in RAM. When you change a parameter by using the menu system, by scanning a bar code, by sending it from a host application, or by sending it from the DCS 30X, the terminal updates the current configuration. The changes to the current configuration are lost when you boot or reset the terminal.
nugget 39 Configuring the Terminal 2 System Menu Choose this menu to manage files, load the default configuration, set the time and date, store the terminal’s configuration in flash memory, and upgrade the firmware. About TRAKKER 2400 Choose this option to see the part number, firmware version, radio, and RF protocol (UDP Plus or TCP/IP) that is loaded on the terminal. You may need this information if you are working a problem with an Intermec representative.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Accessing Online Help The TRAKKER Antares 2400 Menu System provides online help for the menus and commands. G To access a help screen • Press E to access a help screen. To exit a help screen • Press to exit the help screen. Selecting Menus and Commands U D V A menu consists of a list of secondary menu items or commands. From the Main Menu, you can press or to select a menu, and then press .
nugget 39 Configuring the Terminal 2 B For example, the Primary Network screen has toggle and entry fields. The Activate field is a toggle field. Press to toggle between Disabled and 802.11 DS or OpenAir. The Host IP Address and Terminal IP Address fields are entry fields. You type a value into the field for each IP address. PRIMARY NETWORK Activate: Disabled Host IP Addr: 0.0.0.0 Terminal IP Address: 0.0.0.0 OK CANCEL 243XU062.eps Marking Check Boxes S U D Screens may contain check boxes.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Entering ASCII Control Characters You can include ASCII control characters in a postamble or preamble by using the TRAKKER Antares 2400 Menu System. For a definition of the postamble or preamble, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. You can configure the postamble or preamble to be characters from the full or extended ASCII character sets.
nugget 2 39 Configuring the Terminal 6. Type the control character, extended ASCII character, or escape character sequence in the preamble or postamble field. • To type a control character or extended ASCII character in the preamble or postamble field, use this syntax: \xhh where hh is the two-digit hexadecimal number for the control character or extended ASCII character.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Exiting the Menu System E 1. Press until you exit the TRAKKER Antares 2400 Menu System. If you have made any changes to the current configuration, the next screen prompts you to save the configuration parameters that are currently enabled on the terminal to RAM. Save new configuration (in RAM)? YES NO CANCEL 243XU052.eps V V V E 2. Choose Yes and press to save your changes in RAM and update the current configuration on the terminal.
nugget V V V 39 Configuring the Terminal 2 4. Choose Yes and press to save your changes in flash memory. The terminal saves the current configuration as the active configuration. The Exiting TRAKKER Antares 2400 Menu System screen appears. Choose No and press to exit without saving. The terminal continues to use your changes until you boot or reset the terminal. The Exiting TRAKKER Antares 2400 Menu System screen appears. Choose Cancel and press to return to the Main Menu.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 For more information about upgrading firmware, see Chapter 2 in the 2400 Family system manual. For more information about downloading applications, see “How to Download and Run Applications” in Chapter 3 of the 2400 Family system manual. To clone configuration parameters and applications 1. Make sure the server terminal’s configuration is saved in flash memory by scanning this bar code: Save Configuration in Flash Memory *.+1* *.+1* 2.
nugget 39 Configuring the Terminal 2 For example, if your application size is 64K and drive E is configured as a 256K RAM drive, you are using 320K of the 512K application execution space. The application uses the remaining 192K of RAM as a Malloc/free dynamic memory pool. By default, the RAM drive is not configured and the memory is available for applications. You can configure the size of the RAM drive (E) and use drive E to temporarily store data and files (up to 128 files).
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3 Operating the Terminal in a Network
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nugget 39 Operating the Terminal in a Network 3 This chapter describes how to install and configure the 243X in a serial or RF network. It also explains how the 243X fits into a particular network and how to use serial or network communications. How the Terminals Fit Into Your Network The 2430 and 2435 are versatile hand-held terminals that you can easily add to your network or distributed data collection system.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 UDP Plus Network In a UDP Plus RF network, the 2435 communicates with a host computer through the DCS 30X. The DCS 30X translates UDP Plus packets on the RF network into TCP/IP packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and the RF network.
nugget 39 Operating the Terminal in a Network 3 Multiple Subnetworks (UDP Plus) In a UDP Plus network, you can install the 2435 terminals, access points, and DCS 30X as shown in the next illustration. All the terminals and access points in this illustration communicate with the DCS 30X at IP address 192.9.175.7. If you are using access points, a terminal can roam across subnetworks.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Multiple Subnetworks (TCP/IP) In a TCP/IP network, you can install the 2435 terminals and access points as shown in the next illustration. All the terminals and access points in this illustration communicate with the host at IP address 192.9.175.7. If you are using 21XX access points, a terminal can roam across subnetworks.
nugget 39 Operating the Terminal in a Network 3 Communicating Across Subnetworks (UDP Plus) You can install the 2435 terminals and access points in one subnetwork and install the DCS 30X or host in another subnetwork. In this network, you must configure additional network parameters (default router and subnet mask). The next illustration shows the DCS 30X in another subnetwork from the terminals. 2435s Communicating Across Subnetworks (UDP Plus) 192.9.200.5 DCS 30X 192.9.200.X subnetwork Router 192.9.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Depending on the protocol you choose in Step 2, you must set some or all of the serial port parameters to have the terminal communicate with a host computer or serial device in a wired network. The values you set for the terminal’s serial port parameters must match the values set for the host’s (or other device’s) serial port parameters.
nugget 39 Operating the Terminal in a Network 3 Configurable Protocol Configurable protocol is based on Intermec’s Polling Mode D protocol except that you have the option to change some of the serial port protocol parameters or remove specific events from the protocol, such as poll or handshake.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Master Polling Protocol Master Polling Mode D protocol requires the terminal to ask the downline serial device for data it may have (polling) and to request to send data to the serial device (selecting). There is no automatic polling, so your application must poll periodically for data. Before each transmit operation, the terminal issues the SEL sequence for the device addressed and sends the data if an acknowledge is received.
nugget 39 Operating the Terminal in a Network 3 Using RF Communications on the Terminal Caution Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Conseil Assurez-vous que la distance entre tous les éléments avec antennes soit d'au moins 30 centimètres (un pied) avant de faire la connexion avec l'alimentation électrique, faute de quoi vous risquez d'endommager votre installation.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Configuring the DCS 30X The DCS 30X supports and manages communications with other devices in the UDP Plus network. When you install and configure the DCS 30X, you identify the host computers and 2435 terminals in your network. The terminals communicate using a reliable RF protocol (UDP Plus) to the DCS 30X. The DCS 30X translates UDP Plus to a reliable wired protocol (TCP/IP) and sends the data to the host.
nugget 39 Operating the Terminal in a Network 3 If you are out of range of all access points in the network, the data is stored in the terminal’s radio buffer. The Network Connect status icon turns off. You can continue to collect data until the radio buffer is full. When the buffer is full, the application displays a communication timeout status.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 About the Network Parameters When you install the 2435 in a network, you must configure the network parameters that control how the terminal communicates in the network. The set of network parameters you must configure depends on whether you install the terminal on the same subnetwork as the DCS 30X or host (TCP/IP) or on a different subnetwork.
4 Troubleshooting and Maintaining the Terminal
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nugget 39 Troubleshooting and Maintaining the Terminal 4 This chapter lists problems you may encounter while using the terminal and provides some possible solutions. It also describes how to boot or reset the terminal and clean the scanner window and terminal screen.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 You can also use the error numbers and messages table and the terminal diagnostics to help analyze and solve problems. For help, see Chapter 4, “Running Diagnostics,” in the 2400 Family system manual. If you have problems with the TE 2000 terminal emulation applications, see the appropriate TE manual. If you send the terminal in for service, it is your responsibility to save the terminal data and configuration.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Problems While Operating the Terminal (continued) Problem Solution You cannot scan bar code labels. See “Problems Scanning Bar Code Labels” on page 4-15. You are scanning bar code labels, and the terminal appears to be operating slowly. The terminal may be configured for the 5x6, 6x8, or 12x16 font type. These font type values may cause the 243X to scroll, and therefore operate, more slowly when it displays bar code values on the screen.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Problems While Operating the Terminal (continued) Problem Solution The terminal appears to be locked up and you cannot enter data. Try these possible solutions: • (2435 only) Wait at least 10 seconds and try again. If the 2435 is still connecting to the DCS 30X or host, it will ignore any input from the keypad or scanner. Make sure the Network Connect icon is on before continuing. • Scan a bar code label to see if the terminal responds.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Problems While Configuring the Terminal (continued) Problem Solution You scan a configuration command, such as Keypad Caps Lock, and nothing happens. One or more reader commands, such as Change Configuration, may be disabled, so that you cannot change the configuration. Enable all of the reader commands and try again. The terminal may be waiting for another command to complete the configuration change.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Problems While Configuring the Terminal (continued) Problem Solution You are configuring the serial port and see this error message when exiting the Configuration Menu: SOM cannot equal the same value that is set for EOM. You cannot set SOM to any of these values: AFF (ACK), DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to change the value of SOM. Choose Serial Port from the Communications Menu.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Problems While Configuring the Terminal (continued) Problem Solution You are configuring the serial port and see this error message when exiting the Configuration Menu: PG is the Handshake configuration command. You must change the value of Handshake or set other serial port parameters. Choose Serial Port from the Communications Menu. PG command failed. Configuration was not updated.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Problems While Configuring the Terminal (continued) Problem Solution On the 2435, you see this error message when exiting the Configuration Menu: The RF network is enabled and there is a problem with the network configuration. You must change the terminal IP address, the default router address, or both. Choose Primary Network or Advanced Network from the Communications Menu. Network configuration error. Network is enabled.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Problems Communicating With RF Network Devices If the 2435 is not communicating with other devices in the RF network, check these possible problems. Problem Solution When you turn on the terminal after it was suspended for 10-15 minutes or longer, the terminal can no longer send or receive messages over the network. The host may have deactivated or lost your current terminal emulation session.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Problems Communicating With RF Network Devices (continued) Problem Solution The Network Connect icon blinks on the terminal screen and you see this message: The 2435 is connected to the access point but is trying to establish communications with the DCS 30X and the host computer. Make sure the terminal is correctly configured for your network. In a UDP Plus network, make sure the DCS 30X is configured and data collection is started.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Problems While Running Applications If you are running applications on the terminal and have trouble, check these possible problems and solutions. Problem Solution There is not enough memory to load a program. You need to free conventional memory. You see this error message when trying to load a program: You need to free conventional memory.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the serial port on the terminal, check these possible problems: • Make sure the terminal is connected to the PC, host computer, or serial device through COM1. For help, see “Connecting to a Serial Device or Network” in Chapter 1.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Problems Scanning Bar Code Labels If you cannot scan bar code labels or you are having problems with the scanner, check these possible problems. F Problem Solution The terminal is turned off. Make sure the terminal is turned on. Press You cannot see a red beam of light from the scanner when you press the scan button and aim the scanner at a bar code label. You may be too far away from the bar code label.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Problems Scanning Bar Code Labels (continued) Problem Solution The integrated scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured. The scanner window may be dirty. Clean the window with a solution of mild soap and water. Wipe dry. Do not allow abrasive material to touch the window. When you release the Scan Button, the Good Read LED does not turn off.
nugget 39 Troubleshooting and Maintaining the Terminal 4 Booting the Terminal You seldom need to boot or reset the terminal. When you boot the terminal, it runs through power-on self test (POST) to test each major subsystem. The terminal uses the configuration currently saved in flash memory. After the terminal is finished booting, your application appears on the screen. F You can boot the terminal using these two methods: • Configure the • Use the Boot Menu.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Using the Boot Menu To access the Boot menu, you can • upgrade the firmware. For help, see “Upgrading the Firmware” in Chapter 2 of the 2400 Family system manual. • reset the terminal. For help, see “Resetting the Terminal” on page 4-19. • remove the main battery and wait longer than 15 minutes to install a charged main battery. This procedure also performs a destructive reset, which can have unpredictable results.
nugget 39 Troubleshooting and Maintaining the Terminal 4 3. Scan the Reset Firmware label to restart the firmware and application. Reset Firmware *-.* *-.* If the terminal or application still will not respond, reset the terminal. For help, continue with the next section.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Cleaning the Scanner Window and Terminal Screen The terminals are built for use in an industrial working environment. You may need to perform these minor maintenance tasks to keep the terminal in good working order: • Clean the scanner window. • Clean the terminal screen. Clean the scanner window and terminal screen as often as needed for the environment in which you are using the terminal.
A Specifications
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nugget 39 Specifications A This appendix lists the terminal’s physical and environmental specifications. Physical and Environmental Specifications You can use the tables in this section to find technical information about these features and options: • Terminal Dimensions • Power Specifications • Electrical Specifications • Temperature and Environmental Specifications • Screen • Keypad Options • Application Options • Connectivity Options • Memory • 802.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Temperature and Environmental Specifications Operating the terminal: -20°C to 50°C -4°F to 122°F Storing the terminal: -20°C to 50°C -4°F to 122°F 0°C to 40°C 32°F to 104°F Charging the terminal: Relative humidity: 0 to 90% non-condensing Screen • CGA-compatible, backlit LCD • Configurable up to 21 lines by 31 columns Keypad Options • (57-key) Alphanumeric keypad, available with programmable, international, 3270 TE, 5250 TE, or V
nugget 39 Specifications A 802.11b Radio Specifications Radio type Direct sequence, spread spectrum Channels 11 (North America), 13 (Europe), 4 (France), 1 (Japan) Data rate 11 Mbps (High), 5.5 Mbps (Medium), 2 Mbps (Standard), 1 Mbps (Low) with automatic fallback for increased range Range (11 Mbps) 160 m (525 ft) open environment 50 m (165 ft) semi-open environment 24 m (80 ft) closed environment Frequency band 2.4 to 2.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 Input Devices and Cables You must use an interface cable to connect an input device to the input device connector. Use the following table to determine which non-decoded input device you can attach to the 243X and which cable you need: Non-Decoded Intermec Input Device Part No. Cable Part No.
nugget 39 Specifications A Pin Assignments for the Input Device Connectors The following illustrations show the type of connectors and pin assignments for the input device connectors on both the standard connector module and the serial connector module.
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I Index
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nugget CW LR F Symbols and Numbers key, See Control key key, See Shift key key, See Function Left key key, See Function Right key key configuring to boot the terminal, 4-17 turning the terminal on and off, 1-13 See also Suspend/Resume key 243X, See terminal 3270 and 5250 terminal emulation, See the TE 2000 5250 Terminal Emulation Programmer’s Guide or the TE 2000 3270 Terminal Emulation Programmer’s Guide 802.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 cloning cable connecting to terminal, 2-12 terminal accessory, described, 1-6 cold boot, 4-19 COM ports, See serial port COM1 described, 1-20 pin assignments, A-6 See also serial port commands conventions, defined, xii selecting, 2-6 TRAKKER Antares 2400 Menu System, selecting, 2-6 See also the Trakker Antares 2400 Family System Manual communications protocols Binary, 3-8 Configurable, 3-9 Master Polling, 3-10 Point-to-Point, 3-10 Polling Mode
nugget E electrical specifications, A-3 entering data keypad, using, 1-13 troubleshooting, terminal locked up, 4-6 environmental specifications, A-4 equipment, required for network, 3-11 error messages application error, 4-13 audio signals, list of, 1-20 DCS 30X, 4-14 EOM or SOM configuration error, 4-8 network configuration error, 4-9, 4-10 PG command failed error, 4-9 POST failed, 4-4 screen error, 4-13 unable to connect to controller, 4-12 escape characters, entering in screens, 2-9 European languages k
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 keys (continued) Scan button, 1-21 side scan buttons, 1-21 special keys, finding, 1-12 languages, international keypads, 1-15 laser scanner, See scanner LED, See Good Read LED lock up application, troubleshooting, 4-18 terminal, troubleshooting, 4-6 network (continued) RF TCP/IP direct connect, illustrated, 3-4 UDP Plus, illustrated, 3-4 serial, illustrated, 3-3 TCP/IP direct connect, illustrated, 3-4, 3-6 UDP Plus, illustrated, 3-4, 3-5, 3-7
nugget protocol (continued) Point-to-Point, described, 3-10 Polling Mode D, described, 3-10 RF TCP/IP, described, 3-11 to 3-14, 3-12 UDP Plus, described, 3-11 to 3-14, 3-12 protocol stack, checking the protocol loaded, 2-5 Q quiet zone, bar code labels, 1-22 R radio 802.
Trakker Antares 243X Hand-Held Terminal User’s Manual nugget 39 status icons (continued) understanding, 1-18 User Defined, 1-19 storing the terminal humidity range, A-4 temperature range, A-4 Subnet Mask command, determining when to configure, 3-14 subnetworks terminal, using across, 3-5, 3-6, 3-7 See also network Suspend mode described, 1-13 managing battery power, 1-11 Suspend/Resume key, using, 1-13 System Menu, defined, 2-5 T TCP/IP direct connect network checking the protocol loaded, 2-5 illustrated,
nugget 39 Index I V vehicle dock charging batteries, 1-9 terminal accessory, described, 1-6 vertical reading angle for scanning, 1-23 volume, adjusting, 1-19 VT/ANSI terminal emulation, See the TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide W warm boot, 4-19 warnings, defined, viii warranty information, vii Wi-Fi certification, 1-3 wireless communications, See RF communications Z Z2400 battery charger, terminal accessory, described, 1-6 I-9
