Hardware Maintenance Service for Service Level A Machine Type 2274
First Edition (May, 2000) The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Contents Contents ..............................................................iii Notices ................................................................vii Safety Information ................................................viii Laser Compliance Statement..............................xxxi Trademarks .......................................................xxxii Preface ............................................................. xxxiii General Information .............................................
Electrical input ...............................................28 Operating Requirements ...................................... 29 Check Procedures .............................................31 Introduction ..........................................................32 Start .....................................................................33 Index of Symptoms, Messages, Error Codes, or Beeps ...............................................................38 Troubleshooting ..............................
Indicator LED and Cable ............................. 103 System Board ..............................................104 Parts/Test Point Locations .............................. 107 Introduction ........................................................108 System Board Jumpers and Connectors ........... 109 Power Supply Connectors and Voltages ........... 111 Network Cards ...................................................113 Factory-Installed Modem Card Layout ............... 114 Video Cards ..............
Appendix A. FRU Number List ........................ 141 Appendix B. Online Support ........................... 143 Index ..................................................................
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IB operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used.
Safety Information DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: • The power cord must be connected to a properly wired and earthed receptacle. • Any equipment to which this product will be attached must also be connected to properly wired receptacles.
battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose the battery as required by local ordinances or regulations. IMPORTANT: When a CD-ROM drive is installed, note the following. Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
PERIGO: Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: • O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado. • Todos os equipamentos aos quais este produto será conectado devem também ser conectados a receptáculos corretamente instalados.
CUIDADO: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada, manuseada e descartada de forma adequada. Não: • Jogue ou coloque na água • Aqueça a mais de 100°C (212°F) • Conserte nem desmonte.
diretamente com instrumentos óticos, e evite exposição direta ao raio. CUIDADO: A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração.
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PERIGO: Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : • Les cordons d'alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être branchés sur des socles de prise de courant correctement câblés et mis à la terre.
ATTENTION: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et présente donc un risque d'explosion en cas de mauvaise manipulation ou utilisation. • Ne la jetez pas à l'eau.
l'observer à l'aide d'instruments optiques. Évitez une exposition directe au rayon. ATTENTION: Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d'alimentation peut être dangereux.
VORSICHT: Aus Sicherheitsgründen bei Gewitter an diese Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vo Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren. Die Batterie nicht • mit Wasser in Berührung bringen. • über 100 C erhitzen. • reparieren oder zerlegen.
Instrumenten betrachten und den Strahlungsbereich meiden. ACHTUNG: An Netz-, Telefon- und Datenleitungen können gefährliche elektrische Spannungen anliegen. Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden, ist der Server auszuschalten.
PERICOLO: Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: • collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza; • collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza.
ATTENZIONE: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata, maneggiata o smaltita impropriamente.
ATTENZIONE: Quando è installata un'unità CD-ROM, notare quanto segue: L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. L'apertura di un'unità CD-ROM può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità CD-ROM non vi sono parti su cui effettuare l'assistenza tecnica. Non rimuovere i coperchi dell'unità CD-ROM.
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PELIGRO: Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: • El cable de alimentación debe conectarse a un receptáculo con una instalación eléctrica correcta y con toma de tierra.
IMPORTANT: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente. Lo que no debe hacer • Tirar o sumergir el producto en agua. • Exponer el producto a una temperatura superior a 100°C.
Cuando la unidad está abierta se generan emisiones de rayos láser. No dirija la mirada al haz, no lo observe directamente con instrumentos ópticos y evite la exposición directa. IMPORTANT: La corriente eléctrica de los cables de comunicaciones, de teléfono y de alimentación puede resultar peligrosa.
Laser Compliance Statement The CD-ROM drive in the computer is a laser product. The CD-ROM drive's classification label (sample shown below) is located on the drive. CLASS 1 LASER PRODUCT APPAREIL A LASER CLASSE 1 LASER KLASSE 1 LUOKAN 1 LASERLAITE PRODUIT LASE CATEGORIE 1 The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Trademarks The following are trademarks of the IBM Corporation in the United States or other countries or both: AT HelpCenter IBM Operating System/2 OS/2 Personal System/2 PS/1 PS/2 Intel, Pentium, MMX, EtherExpress, and LANDesk are trademarks or registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others.
Preface This manual contains service information for the 2274 Service Level A (SL-A) model of the IBM Personal Computer, worldwide. This manual is intended to be used as a stand-alone document to service machine type 2274 products. It is divided into the following chapters: Notices contains important safety information and notices required to service this computer. General Information contains a brief description of this manual.
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General Information Introduction ............................................................2 Product Overview ................................................... 3 Processor ........................................................ 3 Memory ...........................................................3 External Ports ..................................................4 Diskette Drive ..................................................4 Hard Disk Drive ...............................................
Introduction This chapter gives a general overview of the Personal Computer Type 2274, describes the standard and optional features, and details its functional and environmental specifications.
Product Overview Personal Computer Type 2274 has three PCI slots and supports the AMD K7 Duron processor family with Socket A processor package type. The Personal Computer Type 2274 supports Accelerated Graphics Port (AGP) 2X / 4X, which allows installed system memory to be used as texture memory, yielding a huge texture footprint to enhance 3D graphical display performance. Listed below are 2274 system features: Processor • Socket A connector. • Detachable CPU fan sink.
External Port • 2x/4x AGP video card (15-pin VGA connector) • Multi-Mode Parallel port (25-pin D-type connector) • Serial port (9-pin D-sub connector).
DVD-ROM Drive • 5.25-in. high-performance, 8X/40X DVD-ROM IDE/AT drive. • Read data and audio play from standard, mini DVD-ROM and audio compact discs (audio CDs). DVD media supported on DVD models. Multimedia • A pair of external active speakers with a power adapter or a pair of passive speakers. • Noise canceling microphone available. Power Management • Support both ACPI (Advanced Configuration and Power Interface) and legacy (APM) power management. • ACPI v1.0 and APM v1.
Power Supply • PC-98 compatible 145W ATX power supply • Switchable high/low voltage selection Internal Cabling • Two 40-pin ribbon cables for hard disk drives and CD/DVD-ROM drive. • One 34-pin ribbon cable for AT diskette drive. • One 4-pin (2-wire) cable for hard disk drive light-emitting diode (LED). • One 3-pin (3-wire) cable for power light-emitting diode (LED). • One 2-pin (2-wire) cable for power switch. Monitor (Not included with some models) • Super Video Graphics Array (SVGA) monitor.
Keyboard • 104-key, rubber dome Rapid Access ™II keyboard with 1.8-m (5.8-ft.) cable Mouse • 4 Button PS/2 Sleek or ScrollPoint™II mouse with 1.8-m (5.8-ft.
Hardware Interfaces The following peripheral interfaces for adapters, options, and drives are supported in the system unit. Item Interface Expansion slot for I/O adapter cards Three PCI (Peripheral Component Interconnect) v2.2 compatible expansion slots that operates at 33 MHz bus speed. Hard disk drives Four PCI local bus Enhanced IDE v1.0 compatible hard disk drive interfaces that support: - PIO mode up to 6 mode - DMA 32-bit access - Ultra 33/66 Synchronous DMA (33/ 66M bytes/sec).
Item Parallel port Interface Supports SPP (IBM PC/XT, PC/AT, PS/2) compatible, EPP (IEEE 1284 compliance), ECP (IEEE 1284 compliance) interface. IEEE 1284 compliant Game port Game port interface for joystick. It also supports MIDI. USB Supports Universal UHCI Specification for USB 1.
CMOS Reset This system does not deny access to Configuration/ Setup Utility, if Administrative Password is not set. Execute “Load BIOS Default Settings” in BIOS Configuration/Setup Utility to clear the corrupted CMOS data. See “Loading Default Settings” on page 16.
Power-On Password A power-on password denies access to the system by an unauthorized user when the system is powered on. When a power-on password is active, the password prompt appears on the screen each time the system is powered on. The system starts after the proper password is entered. See “Power-On password” on page 21 for more information about how to change, remove and set password in Configuration/Setup Utility.
Flash (BIOS) Update Procedure NOTE: The flash update procedure does not change the model number and serial number information in BIOS. 1. Prepare a bootable DOS diskette with AWDFLASH.EXE, and one XXXXXXX.BIN files NOTE: The AWDFLASH.EXE are flash utility programs. The one VXXYYZZ.RN file has the BIOS checksum information. The XXXXXXX.BIN is BIOS source code binary file. 2. Insert the diskette and boot from drive A. WARNING: Do not boot with any memory related driver such as HIMEM.SYS, EMS.SYS.... 3.
BIOS-contained Model Number and Serial Number The model number and serial number information is stored in BIOS ROM and displayed in the “Product Data” of Configuration/Setup Utility main menu. If a service repair is completed by replacing a new system board or a new BIOS ROM, then you are required to input the original system's model number and serial number into the new BIOS ROM. Follow these steps to input the model number and serial number to BIOS: 1. Prepare a diskette with DMICFG.EXE file. 2.
BIOS Configuration/Setup Utility The Configuration/Setup Utility lets you review and change important information about the computer and its hardware. Working with the Configuration/Setup Utility Menu Starting the Configuration/Setup Utility Follow these steps to enter Setup when the computer is off: 1. Turn on your monitor. 2. Press and hold F1. 3. Turn on the system unit. If you have previously set a password, you are prompted to type in the password after you press the F1 key.
The following table lists specific keys on the keyboard that will help you move through the Configuration/ Setup Utility Menus: Keys Function Down- or uparrow key Use these arrow keys to highlight an option on the menu. (Press the Enter key to choose the option.) Left- or rightarrow key Use these arrow keys to make a selection and change an option's setting. On some menus, you can use these keys to move from one field to another. F1 Press this key if you want help for a selected menu option.
Save & Exit Settings After changing any parameter in the Setup Configuration setting, return to Configuration/Setup Utility main menu and select Save & Exit Setup to save all the settings you have changed. Then, exit the Configuration/Setup Utility menu. Loading Default Settings The computer is already configured for use. The original configuration settings, also called factory or default settings, are stored in the CMOS.
Exiting Without Saving Press Esc to return to the Main Menu when you have finished viewing settings and making changes. Fro this location, you can exit Setup but without saving your changes. Viewing System Information, and Product Data To view general hardware information about your computer, select the System Summary option fro the Configuration/Setup Utility main menu. The items displayed in the System Summary menu are not configurable.
Serial Port Setup Onboard Serial Port 1 It comes with one 9-pin serial ports. This parameter will be allowed to set Auto, Disabled, or the base address such as 3F8/IRQ4, 2F8/IRQ3, 3E8/IRQ4, or 2E8/IRQ3 for serial port. The default is set to Auto. Parallel Port Setup Onboard Parallel Port Your computer comes with one parallel port. This parameter shows the base address to activate the parallel port. The default base address is 378h and the default IRQ is 7.
USB Mouse Support This parameter enables or disables the use of a USB keyboard outside of Windows. The default is Disabled. It is not configurable if Onboard USB is set to Disabled. IDE Drives Setup IDE Prefetch Mode The default setting is Enabled. IDE prefetch mode can improve performance of your system for fast drive accesses. If install a primary and/or secondary add-in IDE interface, set this field to Disabled if the interface does not support prefetch.
MPU-401 I/Q Address NOTE: The default is 330-333H Game Port (200-207H) NOTE: The default is Enabled. Startup Options From the Configuration/Setup Utility main menu, select Start Options to view or change start-up configuration settings. Startup Sequence The startup sequence is used when the system is powered on by the power switch. The startup device will include Floppy, LS120, HDD-0, SCSI, CDROM, HDD-1, HDD-2, HDD-3, ZIP100, LAN and Disabled. First Boot Device The default is set to Floppy.
Keyboardless Operation When enabled, the BIOS issues the seek command to the keyboard to move faster duringPOST. The default is enabled. Power On Self Test When set to Enabled, which is the default, this parameter allows the system to boot faster by skipping some power-on self-test (POST) routines. Date and Time From the Configuration/Setup Utility main menu, select the Date and Time option to view or change the system clock from the Date and Time menu.
Password window. 4. Type a password consisting of up to eight characters, then press Enter. 5. Retype the password then press Enter. 6. Press Enter again to confirm the setting of the password. Pressing Esc aborts the password setting. After pressing Enter, the Power-On Password window disappears. The [Power-On Password] parameter automatically is set completely. 7. Press Esc to return to Configuration/Setup Utility main menu. 8. Press Esc to exit Setup and reboot the system.
and then press Enter. The message appears on the screen as below: “PASSWORD DISABLED!!!“ Press any key to continue ........ 3. Return to Configuration/Setup Utility main menu. 4. Select Save and Exit Setup to save and exit Setup and reboot the system. Administrator Password IMPORTANT: When both Power-On password and Administrator password are setup with password, you must enter Power-On password to get in the Configuration/Setup Utility. All the setting in the BIOS will not be configurable.
IMPORTANT: These six items are for shadowing ROM code on other expansion cards. Before you set these parameters, you need to know the specific addresses of that ROM code. If you do not know this information, enable all the ROM shadow settings. C8000-CBFFF Shadow The default is Disabled. CC000-CFFFF Shadow The default is set to Disabled. D0000-D3FFF Shadow The default is Disabled. D4000-D7FFF Shadow The default is Disabled. D8000-DBFFF Shadow The default is Disabled.
The default of Power Management is set to User Define, so it allows you to set each mode individually. HDD Power Down Whatever Power Management is set, the ranges are from 1 min. to 15 min. and Disabled. The default is Disabled. Doze Mode While Power Management is set to User Define, this ranges are from 1 min. to 1 hour. and Disabled. The default is Disabled. While Power Management is set to Min Saving, this parameter will be 1 min.
Video Off Method This determines the manner in which the monitor is blanked. The default is set to V/H SYNC+Blank. When V/H SYNC+Blank is chosen, this selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. The parameter is set to DPMS Support, it will initial display power management signaling. When set to Blank Screen, this option only writes blanks to the video buffer. Activity Monitor VGA The default is OFF.
IRQ8 (RTC Alarm) The default is Enabled. IRQ9 (IRQ2 Redir) The default is Disabled. IRQ10 (Reserved) The default is Disabled. IRQ11 (Reserved) The default is Disabled. IRQ12 (PS/2 Mouse) The default is Enabled. IRQ13 (Coprocessor) The default is Enabled. Automatic Power On Power On by PCI Card This option allows the user to boot from the PCI device after the system is turned on. The default is Disabled.
is in suspend state. When it is set to S3(STR), only the system memory is working, the rest of the components are in suspend state. The default is S3(STR).
Specifications Dimension (width x depth x height) • System unit: 190mm x 370 mm x 384 mm Weight • System unit: 12.7kg ( 28lb) Environmen • Temperature for system unit: - Operating: 10° to 35°C (50° to 95°F) - Non-operating: -10 ° to 60°C (14° to 140°F) : -20 ° to 60 °C (-4° to 140 °F) (Storage package) • Humidity for system unit: - Operating: 20% to 80% RH - Non-operating: 20% to 80% RH, unpacked :20% to 80% RH, Storage package • Vibration - Operating : 5~16.2 Hz ; 0.38mm (peak to peak) 16.2~250 Hz ; 0.
Operating Requirements All machines require two power inputs: one for the system unit and one for the monitor display. The system unit comes with a voltage selector switch, allowing selection of voltage of either 115 Vac or 230 Vac. This switch must be in the 230 Vac position when the machine is plugged into a 230 Vac electrical outlet.
Check Procedures Introduction ..........................................................32 Start .....................................................................33 Index of Symptoms, Messages, Error Codes, or Beeps ...............................................................38 Troubleshooting ................................................... 54 Factory-Installed Storage Devices ................ 54 Factory-Installed Modem Card .............................
Introduction This chapter contains the check procedures used to diagnose the causes of product failures. The diagnostic information consists of: Start: This is the starting point for any diagnostic action. Based on high-level symptoms, the check procedure directs you to more detailed procedures to help resolve machine failures.
Start This is the entry point for all check procedures. The check procedures use failure symptoms, Power-On Self Test (POST) error codes, or beeps to help determine the defective field replaceable unit (FRU). Follow the suggested check procedures or use the diagnostics diskette to determine the problem FRU. IMPORTANT: Replace FRUs ONLY when it is determined that the error is not a result of software, loose contacts, or dirty component surfaces.
The hard disk drive contains pre-loaded software. Be sure to reload the software on the primary hard disk drive (Drive C) when replacing it. IMPORTANT: The drives in the system you are servicing may have been rearranged, or the drive startup sequence has changed. Be extremely careful during write operations, such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.
including speakers and microphone from the system unit, except for the keyboard, mouse, and monitor. • Power off the system unit (unplug the power cord) before moving it or when replacing FRUs. • Remove all adapter cards, except for the factoryinstalled modem adapter card and any other IB Personal Computer factory-installed adapter cards. • Disconnect all drives except: - 3.5-in.
• Compare the system configuration list with the actual devices installed in system. NOTE: If necessary, remove the machine cover and visually compare the devices installed in system to those shown in the system configuration report. • Go to step 006. 004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO STEP 005) • Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 38. • End. 005 - • If the keyboard responds incorrectly, go to “Keyboard” on page 66.
- Check all adapter card jumper settings. - Check all adapter card switch settings. - Check all adapter card cables and connectors. Make sure that all of the above are set correctly and show the correct voltages and continuity. Replace any defective cables or adapter cards. See “Parts/Test Point Locations” on page 107. - Run the Diagnostics \ All Tests again. - If an error or other symptom is displayed, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 38.
Index of Symptoms, Messages, Error Codes, or Beeps How to Use Error Messages: Use the messages, error codes, and beeps combinations that occur to diagnose failures. If more than one failure occurs, begin the diagnosis from the first failure that appeared. The cause of the first failure can result in false messages, error codes, or beeps. If you did not receive any messages, error codes, or beeps, see if the symptom is listed in “Table 2-3 Error Symptoms List” on page 45.
If you are unable to correct the problem using these two index tables, go to “Undetermined Problems” on page 74. NOTE: 1. If an error message and incorrect audio response occur, diagnose the error message first. 2. If you cannot run the diagnostics program tests but did receive a POST error code and message, use “Table 2-1 POST Error Codes and Messages List” on page 40 to diagnose system problems. 3.
Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. BIOS Error Codes, Messages Real Time Clock Error CMOS Battery Has Failed CMOS Checksum Error Action/FRU 1. Enter Configuration/ Setup Utility and load the default settings. 2.
Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. BIOS Error Codes, Messages Error Encountered Initializing Hard Drive Action/FRU 1. Enter Configuration/ Setup Utility to load the default setting 2. IDE hard disk drive power 3.
Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. BIOS Error Codes, Messages Memory Address Error at ....... Memory Parity Error at............. Memory Size Has Changed Since Last Boot Memory Verify Error at............ Action/FRU 1.
Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. BIOS Error Codes, Messages Floppy Disk(s) Fail (80) Action/FRU 1. Re-connect floppy disk drive 2. Enter Configuration/ Setup Utility and load the default settings. 3. Floppy disk drive 4.
Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. BIOS Error Codes, Messages Keyboard Is Lock OutUnlock The Key Action/FRU 1. Enter Configuration/ Setup Utility and load the default settings. 2. Keyboard 3.
Table 2-3 Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Error Symptoms Incorrect memory size shown or repeated during POST. Action/FRU 1. Insert the memory modules in the DIMM sockets properly, then reboot the system. 2. Memory module. See “005 -” on page 65 to replace memory module. 3. System board. 1. Enter Configuration/ System works but fails to Setup Utility and load enter power saving mode default settings. when the Power Management Mode is set to 2.
Error Symptoms Media and drive are mismatched. Action/FRU 1. Ensure that the diskette drive is configured correctly in the Disk Drives of Configuration/ Setup Utility. See “Hard Disk Drive” on page 4. 2. Ensure that the diskette drive is correctly formatted. 3. Diskette drive connection/cable 4. Diskette drive 5. System board Diskette drive does not work. 1. Ensure that the diskette drive is not set to [None] in the Disk Drives of Configuration/Setup Utility. See “ Hard Disk Drive” on page 4. 2.
Error Symptoms Diskette drive test failed. Action/FRU 1. Diskette 2. Diskette drive 3. Diskette drive cable 4. System board Hard Disk Drive NOTE: Ensure hard disk drive is configured correctly in Configuration/Setup Utility, cable/jumper are set correctly before diagnosing any hard disk drive problems. Hard disk drive test failed. 1. Enter Configuration/ Setup Utility and Load default settings. 2. Hard disk drive cable. 3. Hard disk drive. 4. System board. Hard disk drive format error. 1.
Error Symptoms Action/FRU CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in Configuration/Setup Utility, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off. 1. CD/DVD may have dirt or foreign material on it. Check with a known good disc. Software asks to reinstall disc. 2. CD/DVD is not inserted properly. Software displays a reading 3.
Error Symptoms Action/FRU 1. Ensure that the CD/DVD-ROM drive can headphone jack of the play audio CD but no sound CD/DVD-ROM has an output. output, then check if the audio cable from CD/ DVD-ROM drive to system board CN20 is connected properly. See “System Board Jumpers and Connectors” on page 109. 2. Turn up the sound volume. 3. Speaker power/ connection/cable. 4. CD/DVD-ROM drive. Real-Time Clock Real-time clock is inaccurate. 1.
Error Symptoms Action/FRU Modem ring cannot wake up 1. Ensure the “Modem system from suspend mode. Wake-Up on Ring” in Configuration/Setup Utility is set to [Enabled]. “Power Management” on page 5. 2. If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace modem card. 3. If ISA modem card is used, ensure the modem ring-in cable from the modem card to system board CN16 is connected properly. See “System Board Jumpers and Connectors” on page 109. 4.
Error Symptoms Action/FRU Display problem not listed above (including blank or illegible monitor). 1. “Monitor” on page 72. 2. Load default settings (if screen is readable). 3. System board Parallel/Serial Ports NOTE: Execute “Load BIOS Default Settings” in Configuration/Setup Utility to confirm ports' presence before diagnosing any parallel/serial ports problems. Serial or parallel port loopback test failed. 1.
Error Symptoms Action/FRU Power Supply Pressing power switch does 1. Power switch cable assembly not turn off system. (Only unplug power cord from 2. “Power Supply” on page electrical outlet can turn off 69 system.) Pressing power switch does 1. Ensure the power not turn on system. override switch (situated at the back of the machine, just above the connector for the power cable) is not set to off. 2. Power switch cable assembly 1. Load default settings. Executing software shutdown from Windows98 2.
Troubleshooting Failing Parts or Assemblies: The check procedures generally help you trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it. It might be loose, dirty, or in need of a small repair. The check procedures might lead you to two, or even three, possible failing parts or assemblies.
NOTE: If you cannot access the hard disk drive or load a diskette from Drive A or load a CD from the CD-ROM drive, make sure that the Configuration/Setup Utility has the startup sequence set with diskette, CD ROM, and hard disk drives. 001 - START • Insert the diagnostics diskette into the diskette drive. • Power-off then power-on the system unit. 002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS OCCUR? (YES, READ AHEAD.
NOTE: The CD-ROM drive that comes with syste unit should be configured as IDE Secondary Channel Master device. • Check all power supply voltages, switch, and jumper settings before you replace the system board. (See “System Board Jumpers and Connectors” on page 109) • Check the power supply voltages if you have a “system no-power” condition. See “Power Supply Connectors and Voltages” on page 111. • Check the hard disk and CD-ROM drives jumper settings. See “3.5-In.
• If the diagnostics program did not detect a failure, but the system still displays a failure: - If an error or other symptom appears, go to “ Index of Symptoms, Messages, Error Codes, or Beeps” on page 38. - If no error can be detected or the symptom is intermittent, go to “Undetermined Problems” on page 74. • End.
Factory-Installed Modem Card NOTE: The factory-installed modem is a 56.6 Kbps modem with a cable of microphone-in and speaker-out from system board. 001 - START • In Windows 98 Device Manager, ensure that the modem is not configured with a conflicting COM port and IRQ setting. • Ensure that the communication software is configured with the correct COM and IRQ settings (same COM port and IRQ as the modem).
1. Start Microsoft Windows 98. 2. Select the Start icon. 3. Select Program, then select Accessories, Hyper Terminal. 4. Select an on-line service station, dial and connect to it. 004 - CAN THE MODEM DIAL OUT AND CONNECT TO ANY BBS SUCCESSFULLY? (YES, READ AHEAD. NO, GO TO STEP 005.) • The modem adapter functions normally. • End. 005 - • Ensure that Windows 98 is properly installed, then power off the system unit. • Plug the modem adapter card into a different PCI expansion slot. • Go to step 002.
Audio (Not Supported by Diagnostics Program) IMPORTANT: Audio tests for the sound card cannot be carried out in the PC-Doctor DOS diagnostics program. It is, however, possible to carry out a dial tone test for the modem. While performing this check, you may need to enter and exit Microsoft Windows 98 several times. When instructed to select an icon or button, double click on the item with the mouse.
004 - • Perform the following under Windows 98. NOTE: If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these instructions. 1. Start Microsoft Windows 98. 2. Select the Start icon. 3. Select Settings, then select Control Panel. 4. Select the Sound icon. 5. In the Sound window, select chimes from the Names field. (To test other adapter card software, select an action from a menu in that software.
• If the error cannot be resolved, replace the system board. • End.
CD/DVD-ROM Drive 001 - START • Insert the diagnostics diskette into the diskette drive and ensure that there is no CD/DVD in the CD/DVD-ROM drive. • Select Interactive Tests menu, then select and execute CD/DVD-ROM Test. 002 - DO YOU SEE A MESSAGE “NO CD/DVDROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED.”? (YES, READ AHEAD. NO, GO TO 003.
005 - IS THE CD/DVD STILL NOT READABLE? (YES, READ AHEAD. NO, GO TO STEP 006.) • Replace system board. • End. 006 - • Replace CD/DVD-ROM drive. • End.
Memory 001 - START • Power off the system unit. • Insert the diagnostics diskette into the diskette drive. • Ensure that all DIMMs are installed correctly. • Power on the system unit. • Take note of any messages, error codes, or symptoms. 002 - DO YOU RECEIVE POST MEMORY ERROR MESSAGE? (YES, READ AHEAD. NO, GO TO STEP003) • Enter Configuration/Setup Utility then reboot the system. Take note of any messages, error codes, or symptoms. If the error message remains, go to step 005.
Keyboard 001 - START • Power off system unit and ensure the keyboard plug is connected properly. 002 - • Insert the diagnostics diskette into the diskette drive and power on the system unit. • Select Interactive Tests menu, then execute Keyboard test. 003 - DOES THE KEYBOARD FUNCTION CORRECTLY? (YES, READ AHEAD. NO, GO TO STEP 004.) • Keyboard is functioning normally. • End. 004 - ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS? (YES, READ AHEAD. NO, GO TO STEP 005.
Mouse NOTE: A sticking key button can cause the mouse to operate incorrectly. If you suspect this, go to “Keyboard” on page 66. 001 - START • Make sure that the mouse ball turns freely. • Make sure that the mouse plug connects properly. 002 - • Power off the system unit. • Insert the diagnostics diskette into the diskette drive. • Power on the system unit. • Select Interactive Tests menu, then execute Mouse test. 003 - DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM? (YES, READ AHEAD.
008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.) • Try with a known good mouse. 009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD. NO, GO TO STEP 010.) • Replace the system board. • End. 010 - • Replace the mouse. • End. 011 - • Exit diagnostics program. • Ensure that the mouse driver is properly installed. • Go to step 002.
Power Supply 001 - START ATTENTION: Check the Power Override switch, situated at the back of the machine, just above the connector for the power cable. If this switch is activated (switched to on), no power will be supplied to the system. • Power off (unplug) the system unit. Check the power cord for continuity. Replace if necessary. • Check for the correct line voltage from the power outlet, and verify that the voltage selector switch (if present) is set to the correct voltage.
005 - DOES THE POWER SUPPLY FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009) • With the system powered on and the power supply fan running, check the voltages of the power supply connectors for the system board and all drive connectors, as shown in the following figures. Pin-hole side view Cable side view 006 - ARE THE VOLTAGES CORRECT AND DOES THE FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009.) • The power supply is working normally. • If you suspect the on/off switch cable assembly, see Step 003.
007 - DO YOU HAVE AN OHM READING WHEN THE SWITCH IS PRESSED AND AN OPEN READING WHEN THE SWITCH IS RELEASED? (YES, READ AHEAD. NO, GO TO STEP 008.) • Replace the on/off switch cable assembly. 008 - • Replace the system board. • End. 009 - • Replace the power supply. • End.
Monitor First, set the system to VGA mode. To do this in Windows 98, depress the F8 function key during startup. Safe mode (VGA) will be set for Windows 98. Use the operating system's video setup to change the monitor resolution. The monitors that come with the system are DDC2A/ B or DDC1/2B+ (Display Data Channel) compliant. While starting Windows 98, the DDC2 monitor passes resolution and frequency information to the system. The system interprets the data and sets up the proper refresh rate.
NOTE: If the monitor was not sold together with the system unit, you may need to refer to the service information provided with the monitor. 002 - IS THE SCREEN READABLE? (YES, READ AHEAD. NO, GO TO STEP 004) NOTE: If the screen shows a blinking cursor with no memory count running, answer this question “No.” • Select Interactive Tests from the Main Menu. • Select and execute Video test from the menu. • Follow the prompts and perform the video test.
Undetermined Problems If an error code, error message or error beeps is present, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 38. If you did not receive any messages, error codes, or beeps, see if the symptom is listed in “Table 2-3 Error Symptoms List” on page 45. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages (See “Power Supply Connectors and Voltages” on page 111).
8. If the symptom changes, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 38 or to the check procedure for the last item tested. Replace the last item tested if the system operates normally after removing the last item.
76 IBM Desktop System HMM
Diagnostic Aids Introduction ..........................................................78 Power-On Self Test ..............................................79 Diagnostic Diskette ..............................................81 Using the Diagnostic Diskette ....................... 81 Using Diagnostic Program from Recovery CD ................................................. 82 Diagnostics Program Features ......................
Introduction This section explains the diagnostic aids, power-on self test (POST) and diagnostics progra (PC-Doctor), that are available for troubleshooting problems on the system.
Power-On Self Test Each time you power-on the system, the power-on self test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. POST checks the following: • • • • • System Board Memory SVGA Controller Hard Disk Drive(s) Floppy Diskette Drive(s) • • • • • Mouse Parallel Port(s) Serial Port(s) CD/DVD-ROM Drive(s) Sound Controller* • Keyboard To start POST, turn on the monitor and then the system unit. The following will happen: 1.
4. If no keyboard keys are pressed, and if POST is completed without errors, the system will then proceed with the loading of Windows98 or other operating system from a hard disk drive or diskette drive A or CD-ROM drive, depending on the Start options selected in the Configuration/Setup Utility. If any errors are detected by POST, there will be an error message accompanied with an error code shown on display screen and a beep.
Diagnostic Diskette WARNING: This manual is intended to test the IBM Personal Computer Type 2274 machine type only. Testing devices which are not included with the original product package, including other IBM products, prototype cards, or modifying hardware settings may give false errors and invalid system responses. The diagnostics not specifically made for this model may also report incorrect errors and information. The diagnostics program comes on a diskette along with this book.
Using Diagnostic Program from Recovery CD 1. Insert the Personal Computer recovery CD into the CD-ROM drive then restart computer. 2. Depress F1 while POST to enter Configuration/ Setup Utility menu. Select and enter “Startup Options”, set the first priority of boot sequence to CD-ROM. Save and exit from Configuration/Setup Utility. 3. When screen displays IBM Recovery Program menu, choose “Run Diagnostics” to execute diagnostic program. 4.
Diagnostics Program Features Diagnostics program (PC-Doctor) includes the following features: Table 3- 1 Diagnostic Program Main Menu Selections Main Menu Selections Diagnostics Interactive Tests Hardware Info Submenu Selections • • • • • • • • • • • • • • • • • Run Normal Test • • • • • • • • • • Keyboard • • • • • • • System Configuration Run Quick Test CPU/Coprocessor System board Video Adapter Serial Ports Parallel Ports Fixed Disks Diskette Drive Other Devices Zip Drive HiFD Drive LS-120 Driv
Table 3- 1 Diagnostic Program Main Menu Selections (Continued) Main Menu Selections Hardware Info Utility Quit 84 Submenu Selections • • • • • • • • • VGA Information • • • • • • • • • • Run External Test • • • • Exit Diagnostics Software Interrupts SCSI Devices I/O Use IDE Drive Info PCI Information PNPISA Information SMBIOS Information DIMM/RIMM Info Surface Scan Hard Disk Benchmark System DOS Shell Tech.
Repair Information Removals and Replacements .............................. 86 Handling ESD-Sensitive Parts ............................. 87 Cover .............................................................90 Bay Panels .................................................... 92 Bay 1- 5.25-In. Bay (Internal or External Access) ......................... 93 Bay 3 - 3.5-In. Bay (Internal or External Access) ......................... 94 Bay 4 - 3.5-In. Bay (External Access for Diskette Drive) .............
Removals and Replacements BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER, UNPLUG ALL POWER CORDS FROM ELECTRICAL OUTLETS, THEN DISCONNECT ANY INTERCONNECTING CABLES. ATTENTION: The system board, processors, adapter cards, DIMMs, and upgrade processors can be damaged by electrostatic discharge. Use an electrostatic discharge (ESD) strap to establish personal grounding.
Handling ESD-Sensitive Parts Many electronic parts are sensitive to electrostatic discharge (ESD). To prevent damage when working with ESD-sensitive parts, observe the following instructions. Do these in addition to taking all the usual precautions, such as switching off the power and unplugging the power cord. • Keep the ESD-sensitive part in its original shipping container (or special ESD bag) until you are ready to install the part.
Identifying the Parts of the System Unit This computer system has four bays that can hold 5.25-inch and 3.5-inch drives. Additional devices can be installed in the empty bays. Diskette drives in this unit use the standard diskette advanced technology (AT) interface. Hard disk drives in this unit use an integrated drive electronics (IDE) AT interface. This computer supports the American National Standards Institute (ANSI) standard for AT attachment disk drives.
disk, tape, or Zip drive. 3. Bay 3. This drive bay can hold a 3.5-inch slim drive, such as a diskette, hard disk, tape, or Zip drive. 4. Bay 4. This drive bay is designed for a 3.5-inch diskette drive. 5. Adapter card connectors. Adapter card connectors are sockets on the system board into which adapter cards are installed. Your system board has four adapter card connectors. One of these connectors is for an ISA card and three are for PCI cards.
Cover • Disconnect the system unit power cord. • Remove the 4 screws at the back of the tower. • Insert a screwdriver under one of the tabs on the back of the cover and gently pry the tower cover so that it separates from the tower. • Slide the cover back about half inch (or 1.25 centimeters). • Lift the cover up by the top front and back edges, pulling the sides out and away from the tower.
2 1 NOTE: Replacing the Cover • To replace the tower cover, lower the cover down over the tower, pressing in on the sides so the hooks inside the cover fit over the bottom ledge of the tower. Slide the cover forward into place. Secure the tower cover by replacing the screws you removed. CAUTION: When you replace the cover, there are hooks inside the cover that help fit it to the tower.
Bay Panels If you remove a drive from a bay and you do not intend to install a new drive immediately, reinstall the bay panel on the empty exposed drive bay. Follow these steps to remove the plastic bay panel from the front of the system unit cover. • Hold a bay panel and press either side to unlatch it from the front of the system unit cover. • Pull the bay panel and EMI bay cover out NOTE: Replace the EMI Bay Panel • Replace the EMI bay cover.
Bay 1- 5.25-In. Bay (Internal or External Access) • Disconnect any cable on the drive (note location and orientation of cables). • Remove the screws. • Pull out the drive.
Bay 3 - 3.5-In. Bay (Internal or External Access) Bay 4 - 3.5-In. Bay (External Access for Diskette Drive) • Disconnect the cables (note location of cables). • Press the lever and rotate outward. • Pull carefully and slowly as soon as the warning arrow appears. • The drive frame becomes free after the line behind the arrow appears. Remove the frame from the chassis • Remove the screws located on both sides of the drive and slide the drive out.
NOTE: Reinstall the 3.5-in Drive Frame • Before reinstalling the drive frame into the main unit, make sure the upper and lower drive frames are properly reattached. • Align the front notch of the drive frame with the system chassis • Align the top rail of the drive frame with the system chassis and swing inward until it “clicks” to lock. • Re-attach the power and signal cables to the drives.
Front Panel • Remove the 2 screws and release the 6 latches that holds the front panel. • Gently remove the front panel from the tower.
Power Supply • Disconnect all cables necessary before removal (note location of cables). • Remove the four screws from the chassis. • Push the power supply forward towards the CD/ DVD-ROM drive. • Once it is sufficiently forward, place your hand underneath the power supply and push upwards to detach it from the chassis.
Adapter Cards NOTE: 1. Before removing an adapter card, note the location of the adapter card and any cables. When removing an adapter card, install the replacement card in the same slot as the one you removed. 2. If necessary, remove cards from the adjacent slots of the failed card. • Position the system unit such that the card is accessible to you. • If the adapter card has cables, disconnect them. Be sure to take note where those cables are connected and how they are oriented.
Memory(DIMM CAUTION: Memory modules are sensitive to static discharge. • Press the levers on both sides of the socket down and outwards. • Lift the DIMM to remove. ATTENTION: Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket.
AMD K7 Duron Processor NOTE: Determine the type of processor you are installing and make sure the jumpers are set correctly. Run the Configuration/Setup Utility after correctly installing a processor. CAUTION: Processors are sensitive to static discharge. • Remove adapter cards if applicable. • Detach the heat sink cable from the fan connector. • Remove the fan sink by pressing the release tab (rectangular end) and lifting it up from the Processor. • Pull up the ZIF socket release lever.
NOTE: Installing the processor • Place the ZIF socket release lever to the release (up) position. • Insert the new processor, matching the notched corner of the processor with the pin 1 indicator on the socket. • Push down the lever to lock the processor to the socket. • Place the processor heat sink fan over the processor • Insert one side of fan brace onto the ZIF socket. • Secure by latching the other side to the ZIF socket.
System Backup Battery CAUTION: All BIOS configuration settings will be lost when the backup battery is removed! ATTENTION: Be careful when removing the backup battery. If the metal lever is damaged or broken, the system board must be replaced. • Gently pull the metal lever away from the backup battery. • Lift the backup battery out. IMPORTANT: Make sure to insert the battery with the positive side facing up. A plus(+) sign indicates the positive side.
Indicator LED and Cable • Push in on the indicator LED and remove from the rear. • Disconnect the LED and cable from the syste board.
System Board • Remove all adapter cards. • Disconnect all cables connected to the system board. Note the location and orientation of all cables. • Remove the screws securing the system board to the chassis. • Lift the system board to remove from chassis. • Remove memory (DIMM) if applicable. • Remove processor if necessary. NOTE: System Board Installation • Before reinstallation, position the housing on its side.
• Upgrade the BIOS version on the new system board using the BIOS upgrade utility. • Change the Machine Type and Serial Number in the BIOS to match the original planar BIOS settings. • Reboot the system and run the Configuration/ Setup Utility.
106 IBM Desktop System HMM
Parts/Test Point Locations Introduction ........................................................108 System Board Jumpers and Connectors ........... 109 Power Supply Connectors and Voltages ........... 111 Network Cards ...................................................113 Factory-Installed Modem Card Layout ............... 114 Video Cards .......................................................115 Nvidia M64 w/ TV Out, 32MB ...................... 115 Nvidia NV10 w/ TV Out, 32MB .................... 115 3.
Introduction This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points. This chapter also contains jumper settings for the hard disk drive, CD-ROM, and the connector information for modem adapter card.
System Board Jumpers and Connectors NOTE: The blackened pin of a jumper represents pin 1. System Board Jumper Setting Jumper/Settings Function JP14 CMOS Setup 1-2 *Normal 2-3 Clear CMOS System Board Connector Functions Connector Function Connect to...
CN6 HDD LED connector HDD LED CN7 Audio connector CN10 AGP video card connector CN11 CD-in connector CD-ROM CN12 Secondary IDE connector CD-ROM CN13 Primary IDE connector Hard Disk Drive CN14 Diskette drive connector Diskette Drive CN15 Front panel USB connector USB device CN16 Wake on LAN (WOL) connector LAN card JP3 Power Switch connector Power switch JP4 Reset switch connector Reset switch JP5 Headphone and line out jumpers JP8 VGA card JP12 Power LED connector Power
Power Supply Connectors and Voltages Refer to the following figures when checking for voltages on power supply cable connectors. When checking voltages, the power supply fan must be running. To power-on the power supply without using the on/off switch, use a screwdriver or other tool to short the connector JP3 (with the switch cable disconnected from the connector on the syste board), or use a connection (jumper) to short the black and green wires of the 20-pin connector on power supply.
Power Supply Output Pin Assignment (Continued) Pin Voltage Cable Color 14 +5Vdc Green 15 Ground Black 16 Ground Black 17 Ground Black 18 no connect no connect 19 +5Vdc Red 20 +5Vdc Red 112 IBM Desktop System HMM
Network Cards NOTE: While transferring the data,”Act” LED emits light to indicate a ready state and the link indicators “10 Link” or “100 Link” specifies the current line transmission speed. Depending on the 10Base-T/100Base-T connections to unshielded twisted-pair(10Base-T, UTP) or unshielded twisted-pair(100Base-T, Category 5), the transmission speed will be autodetected. The RJ-45 connector is used.
Factory-Installed Modem Card Layout GVC Askey GVC Factory-Installed Modem Card Connector Functions Item 1 114 Function RJ11 connector IBM Desktop System HMM Connect to...
Video Cards Nvidia M64 w/ TV Out, 32MB Nvidia NV10 w/ TV Out, 32MB Parts/Test Point Locations 115
P&D-D Signal Pin Assignments Pin Signal Pin Signal 1 TMDS Data2 + 16 USB data + 2 TMDS Data2 - 17 USB data - 3 TMDS Data2 return 18 1394 outer shield (optional) & Charge Power return2 4 Unused 19 1394 Vg 5 Unused 20 1394 Vp 6 Unused 21 TMDS Data0 + 7 TMDS Clock return 22 TMDS Data0 - Charge power + 23 TMDS Data0 return 1394 pair A, data - 24 Unused 10 1394 pair A, data + 25 DDC return 11 TMDS Data1 + 26 DDC data (SDA) 12 TMDS Data1 - 27 DDC clock (SCL) 13 T
3.5-In. Hard Disk Drive Jumper Settings 3.
3.5-In Quantum Fireball Series Hard Disk The configuration of the following jumpers control the drive's mode of operation: • DS - Drive Select (For Master only) • CS - Cable Select • PK - Park, used as a place to store a jumper 3.5-In Maxtor Hard Disk 3.5-In Maxtor Hard Disk Drive Jumper Settings J50 Description On Drive configured as Master or Drive configured as Master, with an attached Slave Off Drive configured as Slave.
CD-ROM Drive ATTENTION: Either
CD-ROM Front Panel Introduction Item Description 1 Load / eject button 2 Headphone jack 3 Power-on / busy indicator, lights up in green color while disc is set in ready state; lights up and flashes in amber color during data read or seek operation. 4 Headphone volume control 5 Emergency eject hole. See CD-ROM Emergency-exit
CD-ROM Drive Rear Panel Connectors and Jumpers NOTE: CD-ROM drives may come with item no. 5 (digital audio output) connectors . CD-ROM Drive Rear Panel Connectors and Jumpers Item Function Connect to... 1 Power supply connector Power supply 2 Interface connector System board CN12: IDE 2 3 Configuration jumper. CS SL MA Description -- -- On Master -- On -- On -- -- -- Slave.
CD-ROM R/W Drive ATTENTION: Either
CD-ROM R/W Drive Rear Panel Connectors and Jumpers NOTE: CD-ROM R/W drives may come with item no. 5 (digital audio output and testing jumper) connectors. CD-ROM R/W Drive Rear Panel Connectors and Jumpers Item Function Connect to... 1 Power supply connector Power supply 2 Interface connector System board CN12: IDE 2 3 Configuration jumper. -- CS SL MA Description -- On Master -- -- On -- On -- -- Slave.
DVD-ROM Drive Front Panel and Emergency-Exit DVD-ROM Front Panel Introduction Item Description 1 Open/Close Button 2 Disc Indicator 3 Headphone Volume Control 4 Headphone Jack 5 Emergency eject hole. See “CD-ROM Emergency-exit
DVD-ROM Drive Rear Panel Connectors and Jumpers DVD-ROM Drive Rear Panel Connectors and Jumpers Item Connect to... Function 1 Power connector Power supply 2 IDE Interface connector System board 3 Configuration jumper. CN12 -- a RD RD CS SL MA Description 4 a. -- -- -- -- On -- -- -- On -- -- -- On Audio Out -- -- Master Slave.
DIMM Configurations The 2274 system board has three DIMM sockets. A maximum of 384MB memory may be installed. You can install 8MB, 16MB, 64MB or 128MB PC-100/ PC-133 DIMM in any sockets and with any combinations. NOTE: Some system boards require that DIMM socket number one be occupied. If after installing memory the system does not boot successfully and both DIMM sockets are not occupied, switch the DIMM to the unoccupied socket and reboot the system.
System Board Connector Pin Signals Monitor Port Signals Pin Signal Name I/O Pin Signal Name I/O 1 Red Video O 9 +5 V dc 2 Green Video O 10 Synch Ground 3 Blue Video O 11 Monitor ID Bit 0 4 Monitor ID Bit 2 I 12 SDA I 5 Synch Ground 13 Horizontal Synch O 6 Red Ground 14 Vertical Synch O 7 Green Ground 15 SCL I 8 Blue Ground Serial Port Signals Pin Signal Name I/O Pin Signal Name I/O 1 Data Carrier Detect I 6 Data Set Ready I 2 Receive Data I 7 Reque
Parallel Port Signals Signal Name Pin I/O Signal Name Pin I/O 1 Strobe O 14 Auto Feed N/A 2 Data Bit 0 I/O 15 Error I 3 Data Bit 1 I/O 16 Initialize O 4 Data Bit 2 I/O 17 Select (In) O 5 Data Bit 3 I/O 18 Ground P 6 Data Bit 4 I/O 19 Ground Power 7 Data Bit 5 I/O 20 Ground Power 8 Data Bit 6 I/O 21 Ground Power 9 Data Bit 7 I/O 22 Ground Power 10 Acknowledge I 23 Ground Power 11 Busy I 24 Ground Power 12 Paper Empty I 25 Ground Power
Diskette Drive Cable Connector Signals Pin Signal Name 1 Ground 2 Density Select 3 I/O Pin Signal Name 18 Direction 19 Ground No Connection 20 Step 4 No Connection 21 Ground 5 Ground 22 Write Data 6 No Connection 23 Ground 7 Ground 8 Index 9 10 O 24 Write Enable 25 Ground Ground 26 Track 0I Motor Enable O 0 27 Ground 11 Ground 28 Write Protect 12 Drive Select 1 O 29 Ground 30 Read Data O 31 Ground I 13 Ground 14 Drive Select 0 15 Ground 32 S
IDE Cable Connector Signals Signal Name Pin Signal Name I/O Pin 1 Host Reset O 21 2 Ground 22 Ground 3 Host Data 7 I/O 23 Host IOW 4 Host Data 8 I/O 24 Ground 5 Host Data 6 I/O 25 Host IOR 6 Host Data 9 I/O 26 Ground 7 Host Data 5 I/O 27 I/O Channel Ready 8 Host Data 10 I/O 28 No Connection 9 Host Data 4 I/O 29 No Connection 10 Host Data 11 I/O 30 Ground 11 Host Data 3 I/O 31 Host IRQ 12 Host Data 12 I/O 32 No Connection 13 Host Data 2 I/O 33
Safety Inspection Guide General Guidelines ............................................
General Guidelines The purpose of this Safety Inspection Guide is to help you identify possible unsafe conditions on machines that are being inspected for a Maintenance Agreement. Each machine has necessary functions items installed to provide the operators and service personnel with an acceptable level of safety. This guide lists only these items. Good judgment should be used to identify possible safety conditions not covered by this Safety Inspection Guide.
Parts Catalog Abbreviations .....................................................134 System Assembly ..............................................135 Assembly 1: System Unit ............................ 135 Assembly 2: Diskette, Hard Drive and Zip Drive ............................................... 137 Assembly 3: CD/DVD-ROM Drive ............... 138 Assembly 4: Power Cord ............................. 139 Assembly 5: Keyboard and Mouse .............
Abbreviations In this chapter, the following abbreviations are used to identify country and language version: Country Language Version AT Austria AU Australia BD Belgium - Dutch BF Belgium - French CA Canada CE Canada - English CF Canada - French CN China DK Denmark - Danish FI Finland - Finish FR France GE Germany HK Hong Kong IT Italy JP Japan LS LA-Spanish ND Netherlands - Dutch NL Netherlands - Dutch NO Norway - Norwegian SF Swiss - French SG Swiss - German SP
System Assembly Assembly 1: System Uni AsmIndex FRU Number Description 1-1 22P2259 Main Bezel (w/ Front USB), White, Aptiva 1-1 22P2270 Main Bezel (w/ Front USB), White, Netvista 1-2 20L2197 3.
AsmIndex FRU Number Description 1-9 19K3649 Socket K7 Duron 64K/200 600MHz 1-9 19K3650 Socket K7 Duron 64K/200 700MHz 1-10 19K3653 Fansink (Duron Processors) 1-11 09N3351 64MB DIMM (PC133) 1-11 09N3352 128MB DIMM (PC133) 1-12 22P2275 145W Power Supply (For Duron) 1-13 01K4278 CMOS Backup Battery (CR2032) 1-NS 01K4200 Port Bracket 1-NS 01N1940 Screw Pack 1-NS 19K4309 Accton 10/100 Ethernet PCI Adapter Card 1-NS 22P2262 Planar I/O Port EMC Shield 1-NS 22P2264 USB Cable 1
Assembly 2: Diskette, Hard Drive and Zip Drive 5 AsmIndex FRU Number Description 2-1 02K2299 3.5", 3 mode MKE (JU256A276P) 2-2 02K2603 FDD Cable 2-3 19K1545 7.5GB HDD, 3.5" 5400 RPM 2-3 19K1476 10GB HDD, 3.5" 5400 RPM 2-3 19K1575 15GB HDD, 3.5" 5400 RPM 2-3 19K1560 20GB HDD, 3.
Assembly 3: CD/DVD-ROM Drive AsmIndex FRU Number Description 3-1 00N8328 40X CD-ROM, White 3-1 01N1952 4X4X32X CD-RW (Read/Write), White 3-1 22P2280 DVD-ROM 8X/40X, White 3-3 22P2276 Y' - CD-ROM/DVD-ROM Audio Cable For use w/ mdls that have both CD-RW and DVD-ROM Drives 3-3 22P2277 Audio Cable, CD-ROM 3-4 19K3631 GVC, F-1156IV/R9C, NA/LA/SA/ Japan/China/TW/HK 3-4 19K3632 GVC WT, F-1156IV+/R9C, EMEA/ ANZ/Singapore/India 3-4 19K3633 Askey, 1456VQH87, NA/LA/SA/Japan/ China/TW/HK 3-4
Assembly 4: Power Cord AsmIndex 4-NS FRU Number 02K0545 Description Power Cord - China 4-NS 13F9939 Power Cord - ANZ 4-NS 14F0032 Power Cord - UK/HK/Singapore/ United Arab Emirate (Dubai) 4-NS 6952301 Power Cord - US, LA (Lo Volt), Canada, Mexico, Peru, Colombia, Ecuador, Venezuela, Bolivia, Panama, El Salvador, Honduras, Nicaragua, Dominican Republic, Guatemala, Taiwan, Saudi Arabia, Thailand Parts Catalog 139
Assembly 5: Keyboard and Mouse AsmIndex FRU Number Description 5-1 37L2514 104 Palm Rest US ENG 103P, US/China/ANZ/Singapore/India 5-1 37L2590 104 US ENGLISH 103P, US/CE 5-1 37L2592 105 FR CANADIAN 445 5-1 37L2609 104 US ENGLISH-EMEA 103P, ANZ/ China 5-1 37L2611 104 CHINESE/US 467, HK/TW 5-2 10L6145 Logitech Badger (2 Button), White 5-2 28L1865 Scrollpoint II Mouse, White 140 IBM Desktop System HMM
Appendix A.
FRU Number Asm-Index Page 20L2197 1-2 135 22P2259 1-1 135 22P2261 1-6 135 22P2262 1-NS 136 22P2264 1-NS 136 22P2270 1-4 135 22P2270 1-1 135 22P2275 1-12 136 22P2276 3-3 138 22P2277 3-3 138 22P2280 3-1 138 28L1865 5-2 140 36L9138 1-NS 136 37L2514 5-1 140 37L2590 5-1 140 37L2592 5-1 140 37L2609 5-1 140 37L2611 5-1 140 6952301 4-NS 139 142 IBM Desktop System HMM
Appendix B. Online Support Information This section describes online technical support services available to help repair the Personal Computer. This section covers: • IBM PC Company Fax-Back Service (US and Canada only) • IBM Online HelpCenter on America Online • IBM useful sites on the World Wide Web (WWW) Online technical support offers convenient and valuable information when you need it.
Here are some useful IBM Internet addresses for Personal Computer information: http://www.ibm.com/pc PC Company Home Page http://www.ibm.com/pc/us/netvista Netvista Home Page hhttp://www.ibm.
Index A AGP 3 Audio Check Procedure, 60 B BIOS Flash Update Procedure, 12 Model Number and Serial Number, 13 BIOS Setup Utility 14 Disk Drives, 17 Main Menu, 14 System Information, 17 C CD/DVD-ROM Drive Check Procedure, 63 CD-ROM Drive Connectors and Jumpers, 121 Emergency-exit , 120 Emergency-exit , 120 Front Panel , 120, 122 Check Procedures, 32 CMOS Reset, 10 D Dimension, 28 Diskette Drive 4 Cable Connector Signals, 129 DVD-ROM Drive Front Panel, 124 DVD-ROM Drive, 5 E Electrical input, 28 Environmen
ESD 87 External Ports 4 H Hard Disk Drive Cable Connector Signals, 130 Hard Disk Drive, 4 Hardware Interfaces, 8 I IDE Cable Connector Signals 130 Internal Cabling, 6 K Keyboard 7 Check Procedure, 66 Port Signals, 128 M Memory 3 Check Procedure, 65 DIMM Configurations, 126 Mode Factory-Installed Modem Card Connector Functions, 114 Factory-Installed Modem Card Layout 114 Monitor Check Procedure, 72 Port Signals, 127 Mouse Check Procedure, 67 Port Signals, 128 Mouse, 7 Multimedia 5 O Online Support Infor
Port Signals Keyboard, 128 Monitor 127 Mouse, 128 Parallel Port, 128 POST, 38, 79 Power consumption, 28 Power Management 5 Power Supply Check Procedure, 69 Connector Pin Assignment 111 Connectors and Voltages, 111 Power Supply, 6 Processors 3 R Removals and Replacements 86 Adapter Card, 98 Bay 1, 5.25-In. Bay 93 Bay 3, 3.5-In. Bay 94 Bay 4, 3.5-In.
V Video Cards 115 Voltage Supply Switch Settings, vii W Weight, 28 148 IBM Desktop System HMM
Printed in U.S.A.
