Personal Computer Types 2196, 2197, and 6344 User Guide
Note: Before using this information and the product it supports, be sure to read the general information under Appendix D, “Warranty” on page D-1.
Contents Notices .........................................................................................................ix Conventions used in this book .......................................................................x Safety information .......................................................................................... xii Installation ............................................................................................. xii Safety while working with hardware ........................
What help can I get by telephone? ....................................................... 2-5 Before you call... ................................................................................... 2-7 How and when do I purchase additional support? ........................................ 2-9 Purchasing additional HelpWare services ............................................ 2-9 Express Maintenance ................................................................................. 3-1 Part 3.
Entering Setup ...............................................................................................6-4 When the computer is on ...................................................................... 6-4 When the computer is off ...................................................................... 6-4 Working with the Setup menus ......................................................................6-5 Configuration/Setup Utility menu .........................................................
Adding and removing adapter cards and drives ..................................... 8-1 Resolving conflicts with installed adapter cards ............................................ 8-2 Setting modem card configurations ...................................................... 8-2 Working with the hardware in the system unit ............................................... 8-3 Adding and removing adapter cards ............................................................. 8-4 Installing adapter cards ............
Quick problem solving chart ..........................................................................10-6 Solving hardware and software problems .....................................................10-7 Solving hardware problems .................................................................. 10-7 Solving software problems .................................................................... 10-13 Solving modem problems .....................................................................
Appendix D. Warranty .................................................................................
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM's intellectual property rights may be used instead of the IBM product, program, or service.
Conventions used in this book Symbols The following list contains an explanation of the symbols used in this document. Note: This symbol is used when there is information you might find especially useful. The information may also warn you about possible problems you could encounter. Attention! This symbol is used when there is important information that can help you avoid damage to the hardware or software that came with your computer.
Safety information Installation The construction of the IBM Personal Computer provides extra protection against the risk of electrical shock. The IBM computer has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet. Seek professional assistance before using an adapter or extension cord; these devices could interrupt the grounding circuit.
Safety while working with hardware Each time you open your computer, you must follow specific safety procedures to ensure that you do not damage your computer. For your safety, and the safety of your equipment, follow the steps for "Disconnecting your computer" on page xiii before you remove the cover of the system unit (if included with the model you purchased). Connecting your computer To connect your computer: 1.
Disconnecting your computer To disconnect your computer: 1. Turn off the computer and any attached devices that have their own power switches. 2. Unplug all power cables from electrical outlets. 3. Disconnect all communication cables (such as modem or network cables) from communication outlets. 4. Disconnect all cables and cords from the computer; this includes power cords, signal cables from external devices, communication cables, and any other cables attached to the computer.
Lithium battery notice Caution! Your computer uses lithium batteries. There may be a risk of fire, explosion, or burns if the batteries are handled incorrectly. To ensure safety: • Do not recharge, disassemble, heat, or incinerate a lithium battery. • Replace the battery with an identical or equivalent type lithium battery. • Do not throw or immerse the battery in water. • Discard used lithium batteries according to local country dispositions.
Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CDROM or DVD-ROM drive. CD-ROM/DVD-ROM drives are also sold separately as options. The CD-ROM/DVD-ROM drive is a laser product. The CD-ROM/DVD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Consignes de sécurité Installation La conception de fabrication de l'ordinateur personnel IBM assure une protection accrue contre les risques d'électrocution. Le PC IBM possède un cordon d'alimentation équipé d'une fiche à trois broches qui permet une mise à la terre des principaux éléments métalliques de la machine. Il incombe au responsable de l'installation de vérifier le branchement.
• Si votre ordinateur est doté d'un cordon téléphonique, ne manipulez jamais ce cordon pendant un orage. • Évitez d'utiliser et de placer votre ordinateur dans un endroit humide. • Ne remplacez un élément que par un élément identique ou possédant des caractéristiques équivalentes et équipé des mêmes dispositifs de sécurité. • Le non-respect de ces consignes peut être à l'origine de blessures ou d'une électrocution, en particulier si vous intervenez sur le bloc d'alimentation, l'écran ou le modem intégré.
2. Débranchez tous les cordons d'alimentation des prises de courant. 3. Débranchez tous les câbles (câble de téléphone, par exemple) de leurs prises. 4. Débranchez tous câbles de l’ordinateur (les cordons d’alimentation, les câbles d’entrée-sortie et tous les autres câbles qui pourraient y être connectés). Votre ordinateur est équipé de piles au lithium. Prenez garde aux risques d’incendie, d’explosion ou de brûlures liés à une mauvaise utilisation des piles.
• Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que la ligne ait été déconnectée du réseau téléphonique. • Soyez toujours prudent lorsque vous procédez à l’intallation ou à la modification de lignes téléphoniques. • Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc électrique, utilisez toujours un téléphone sans fil. • En cas de fulte de gaz, n’utilisez jamais un téléphone situé à proximité de la fuite.
Conformité aux normes relatives aux appareils laser. Certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément en tant qu’options. L’unité de CD-ROM/DVD-ROM est un appareil à laser. Aux EtatUnis, l’unité de CD-ROM/DVD-ROM est certifiée conforme aux normes indiquées dans le sous-chapitre J du DHHS 21 CFR relatif aux produits à laser de classe 1.
Regulatory notices North American FCC and telephone company requirements If your IBM Personal Computer comes with a modem already installed, the following Federal Communications Commission (FCC) and telephone company requirements apply: 1. The modem adapter card is located in the back of the system unit. It complies with Part 68 of the FCC rules.
7. The modem may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state public utility commission or corporation commission for information. 8. When ordering network interface (NI) service from the Local Exchange Carrier, specify service arrangement USOC RJ11C. Canadian Department of Communications certification label NOTICE: The Canadian Department of Communications label identifies certified equipment.
Étiquette d'homologation du ministère des Communications du Canada AVIS : L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur.
North American Federal Communications Commission (FCC) Statement IBM Personal Computer machine types 2196, 2197, and 6344 The following statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Responsible Party: International Business Machines Corporation New Orchard Road Armonk, NY 10504 Telephone: 1-919-543-2193 Tested To C o m ply W ith F C C S ta nd a rds F O R H O M E O R O F F IC E U S E This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de classe B est conforme la norme NMB-003 du Canada.
Year 2000 Notice Information 14 January 1999 Notice: Year 2000 readiness status of certain software that might be included with your IBM computer. IBM has included with your IBM computer selected software products that are supplied by independent software vendors (also known as ISVs). As of the date of this notice, some software vendors have not designated as ready for the Year 2000 some versions of their software products as distributed.
The software products listed above are applicable to a variety of IBM computer products, and not all of them might be included with your particular IBM computer model. Contact the software vendor directly for the most current information about the Year 2000 status of their products. The software vendors' Web sites are often the best source of current information. Software vendors post new information and software fixes on their Web sites from time to time as they become available.
This communication and other past and present information provided by IBM regarding Year 2000 and products and services offered by IBM are "Year 2000 Readiness Disclosures" under the Year 2000 Information and Readiness Disclosure Act of 1988, a United States statute enacted on 19 October 1998. IBM's Year 2000 Internet Web site pages have been and will continue to be IBM's primary method for communicating Year 2000 information about IBM products and services.
Ergonomics Arranging a comfortable and productive work area V iew ing D istance Low er B ack S upport S eat H eight Note: The computer you purchased may have components which are different from those shown here. Arranging your work area When you arrange your computer, position your monitor and keyboard directly in front of you. Place the mouse close to the keyboard so that you can use it without stretching or leaning over to one side.
Choosing a chair • You should adjust your chair so that your thighs are horizontal and there is support for your lower back. Your feet should rest flat on the floor or a foot rest when you are seated and using your keyboard. Positioning the monitor • Place the monitor at a comfortable viewing distance. You can also use the length of your arm to determine a comfortable viewing distance. • Adjust your monitor so the top of the screen is at, or slightly below, eye level. • Keep the screen clean.
shoulders should be relaxed and not hunched up. • Type with a light touch, keeping your hands and fingers relaxed. Your wrists should also be straight. Positioning the mouse • Position your mouse on the same surface as your keyboard so that they are at the same level. Allow enough space so that you can use your mouse without stretching or leaning over. • When you use the mouse, hold it lightly with all your fingers and click gently. Move the mouse with your entire arm instead of only using your wrist.
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Part 1. Learning about this book This part contains an introduction to the User Guide. Read this part to understand how to use this book and where to go if you need additional information. This part contains the following chapter: • "Chapter 1. Using this book" on page 1-1 This chapter explains how the book is organized. It also points you to additional sources of information that are not contained in this book.
Chapter 1. Using this book The User Guide contains general information for all users of an IBM Personal Computer. Once you have taken your computer out of the box and connected all the components, you can use this book as a guide to your computer's hardware and as a problem-solving tool. The topics in this book range from an introduction of important hardware features to instructions for reconfiguring or upgrading your computer.
• ”Chapter 3. Express Maintenance” on page 3-1 This chapter contains information about the Express maintenance service available in some countries. Part 3: Controlling system settings This part contains information to help you configure or reconfigure the hardware and hardware features that were installed in your computer at the factory. It includes the following chapters: • ”Chapter 4.
This chapter contains instructions for adding and replacing hardware components on your system board. Part 5: Troubleshooting This part contains information to help you respond to problems with the hardware, software, and features installed in your computer at the factory. It contains the following chapter: • ”Chapter 10. Diagnosing and recovering from problems” on page 10-1 This chapter provides troubleshooting information, including error code and message interpretations.
Where to find more information The following publications and online documentation contain more information about your computer: Setup Poster. This poster contains instructions to help you unpack, set up, and start using your computer. Online documentation. Your computer comes with different types of online documentation. The software that came preinstalled on your computer may include online tutorials and exercises that can help you learn how to use your computer.
Part 2. Support information This part contains the various support and services the IBM HelpCenter provides. This part contains the following chapters: • "Chapter 2. HelpWare support and services" on page 2-1 This chapter contains details on the IBM HelpWare support and services. It tells you what to do in case you need computer-related assistance or information. • "Chapter 3.
Chapter 2. HelpWare support and services Note: The following support and service information applies only to machine types 2196 and 2197. For other machine types, refer to the support and services information that was provided with the computer. What do I do first? What is IBM HelpWare? IBM HelpWare is a comprehensive set of technical support and service options. From 30-day "Up and Running" support to help with popular programs, IBM HelpWare has a variety of services and solutions for you.
What can I do on my own? Sometimes you can quickly solve problems that you may have with your computer. We have given you several different methods you can use to solve problems on your own. If you need to, you can still contact IBM for support. There is more information about telephone support in “How and when do I contact the IBM PC HelpCenter?” on page 2-5. Printed documentation The documentation that came with your computer contains information about troubleshooting hardware and software problems.
Software Your computer comes with several software programs which can help you solve problems or find answers to your questions. Diagnostics Your computer comes with a diagnostic program which can help identify problems you may have with your system. You can run the PC Doctor diagnostic program from the PC-Doctor folder in the Windows programs menu or from the Product Recovery and Diagnostics disc. The Windows version of PC Doctor works through the Windows operating system to find system software problems.
How do I get help electronically? Electronic support There are many different ways to receive technical support and information if you have questions or problems. Electronic support is easy to use, quick, and very thorough. Best of all, the only charges that typically apply are the ones you pay to your telephone company or the company you use to log onto the World Wide Web. The following are some of the electronic support options you can use.
How and when do I contact the IBM PC HelpCenter? What help can I get by telephone? Sometimes you may have a problem that you just can't solve and we understand that it can be frustrating. This document contains several problem-solving options you can use. See the ”Quick problem solving chart” on page 10-6 for troubleshooting information before you call the IBM PC HelpCenter.
Software technical support If you need help setting up or installing the preinstalled or bundled software programs during the 30-day "Up and Running" support period, technical support representatives will help you install (or reinstall) the software that came with your computer if necessary. They will ensure that the program is successfully installed so you can start the program. Support for your "how to" questions about software programs is available for a fee.
Before you call... The information in the following three steps will provide the IBM PC HelpCenter technical support representative with valuable information that will assist him or her when handling your call. It will also help reduce the amount of time it takes to diagnose problems and answer questions. 1. Register your computer with the online IBM Registration form that came installed on your computer. 2. If possible, run both the DOS version and the Windows version of PC Doctor Diagnostics.
Please be at your computer when you call. If your country or region is not listed, contact your IBM reseller or IBM marketing representative.
How and when do I purchase additional support? Purchasing additional HelpWare services During and after the warranty period for your computer, you can purchase additional HelpWare services.
Flat rate You may call the IBM PC HelpCenter to purchase support for a single incident or multiple incidents (in Canada, call the toll free number listed on page 2-9). The flatrate option is not available in Australia or New Zealand. Single incident The single call option allows you to pay a flat fee for each individual problem you need to resolve. This option is payable only by credit card.
Requests for assistance on multiple questions or problems will be considered as multiple incidents. To order additional support packages • Refer to page 2-7 for the phone numbers and hour of operation in your country.
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Chapter 3. Express Maintenance Customers in the United States have “Express Maintenance” which is a parts exchange service that allows IBM HelpCenter personnel to replace selected inwarranty hardware parts and ship them directly to your door. This means you will not have to completely disassemble your computer and take it to an authorized IBM servicer for repair. Some servicers function as drop-off points that may send your system to another location for repair.
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Part 3. Controlling system settings This part contains information to help you configure or reconfigure the hardware and hardware features that were installed in your computer at the factory. It contains the following chapters: • "Chapter 4. Getting started" on page 4-1 This chapter contains instructions for making adjustments to monitor and volume settings on your computer. It also provides information to help you connect your computer to a printer or to other computer systems, such as the Internet.
Chapter 4. Getting started When you purchased and set up your IBM Personal Computer, it was ready for you to use the first time you turned it on. However, as you begin to use your computer, you might want to make adjustments to your monitor and volume settings for optimal comfort and performance. You might also connect your computer to a printer or the Internet.
Controlling monitor settings When you connected your monitor to your system unit and turned your computer on for the first time, your computer automatically selected settings for monitor performance. Depending on the monitor you have, you might want to change some of these settings for optimal performance. Using Windows 98, you can customize the screen resolution, number of colors, the size of the screen, and other properties.
Power saver feature Your monitor documentation should indicate whether your monitor has a power saver feature. This feature may be called Display Power Management Signaling (DPMS). With DPMS, the monitor's display goes blank if you have not used your computer for a predetermined period of time. To redisplay the screen, press the shift key on your keyboard or move the mouse. If your monitor has a power saver feature, you can set the energy saving features of the monitor in the Control Panel in Windows 98.
In the Settings tab of the Display Properties window, you can set the display properties. Some of the properties you can set are: • Colors Lets you specify the number of colors that can be displayed on the screen. • Font size If you click on the Advanced... button, and then click on the General tab, you can specify the size of the characters displayed on the screen. You should generally use the default setting for font size because some programs are not designed to work with large fonts.
users, 640x480 or 800x600 is a comfortable resolution setting. • When you select more colors, most software programs will slow down. Choose only as many colors as you need. • You can determine which settings are most comfortable to work with by selecting and trying each one. • While your monitor resolution may allow you to change the font size, some programs do not support large fonts. Large fonts may cause words to appear cut off or pushed together.
Controlling volume Depending on your model, your computer might have more than one way of controlling volume: • Front panel thumbwheel (models equipped with front audio connectors only) • The volume-control software that came with your computer This is the only control that will affect the volume of the speakers provided with your computer. • On the CD-ROM drive at the front of the system unit Your system may not have this volume control.
Getting ready to print After you have attached your printer to your computer as described on the Setup poster, you need to install the correct printer driver for the operating system you are using. A printer driver is a file that describes the characteristics of your printer to the software. The software then uses the file to convert your text and graphics into a form that your printer can understand. Windows 98 contains printer drivers for many popular printers.
Setting up communications If your computer has a fax/data modem, it can communicate with other computers and fax machines. Some IBM personal computers have a modem already installed. However, if your computer package comes with a modem but it is not installed, open the system and install the modem first. Refer to sections ”Opening the system unit” on page 7-5 and ”Adding and removing adapter cards” on page 8-4 for instructions.
The telephone line your modem uses cannot be used for any other purpose while the modem is operating. Any interruption on the line your computer is using will stop computer communications. Do not pick up a telephone on the same line your computer is using. You must also disable any Call Waiting features on your telephone service. Contact your local telephone company for information about how to disable Call Waiting.
Configuring your computer for a connection to the Internet If your computer is equipped with a modem, you can connect to the Internet. Before you configure your Internet software, you must first connect your computer to a telephone network (see “Setting up communications” on page 4-8). Your computer comes with two Web browsers: Microsoft Internet Explorer and Netscape Navigator. If you choose to use Netscape Navigator, you must first install it.
The Microsoft Network You can also use a Windows 98 program to configure a dial-up connection to The Microsoft Network. Follow these steps if you want to become a member of The Microsoft Network. 1. From the Windows 98 desktop, double-click on the Setup MSN Internet Service icon. 2. Follow the online instructions. If you need assistance, press the F1 key to display the online help.
Some of the Rapid Access buttons are preset to support important functions on your computer (Mute, Volume, and CD/DVD controls); these cannot be changed. There are seven color-coded Rapid Access buttons positioned across the top of the keyboard. Some of these buttons are preset to start certain programs on your computer. The preset functions are printed on the label above the buttons. You can keep these settings, or customize five of the buttons to start any program or file you want.
Chapter 5. Power management features Your computer is compliant to ACPI (Advance Control Power Interface) and the APM (Advance power Management) functions. It will enter a power-saving mode according to the power management option you specify. You can set up the power management option in the BIOS (Basic Input Output system) Setup menu or in Windows 98. See ”Power Management Setup” on page 616 for setting power management through the BIOS.
Software shutdown Using the software shutdown feature Follow these steps to use the software shutdown feature: 1. Click on the Start button on the lower left corner of the Windows 98 screen. Note: Make sure that you have saved your work before doing the next step. Selecting Shut Down... completely turns off the computer and all unsaved data will be lost. 2. Click on Shut down... to display a confirmation screen with a list of options. 3. Select the option Shut down. Then click on OK.
System Standby Your computer supports the system Standby feature. This feature lets the computer enter a low power state. You can put the system in Standby mode in serveral ways: • using the Windows 98 Start menu • using the power button • pressing the Standby button (models equipped with Rapid Access Keyboard II only) Under standby mode, programs that are running will go to a standby state but will not shut down. The power indicator light will flash approximately once per second.
After making the necessary setting change in Setup, you can use the power button to enter system Standby mode by pressing the button for less than four seconds while the computer is on. Note: The above step works only when the system is already on. Take note of the following when using Standby feature. When the system is in "normal on" state: • Pressing the power button for more than four seconds turns off the system power.
Using the Power Management feature in Windows 98 Follow these steps for power management: 1. Double-click on the My computer icon. 2. Double click on the Control Panel icon. 3. Double-click on the Power Management icon. The power management options are available from this menu.
Monitor standby Windows 98 provides a monitor energy saving feature. If your monitor supports this function (see your monitor documentation for information), perform the following steps to set the power saving features of your monitor. 1. Click on the Start button on your desktop. 2. Select Settings, then click on Control Panel. You can also double-click on the My Computer icon to display the My Computer window. Double-click on the Control Panel icon. 3.
Chapter 6. BIOS Setup configuration Your IBM Personal Computer is already configured for immediate use. You can view your computer’s configuration settings using the Configuration/Setup Utility and the Windows 98 Device Manager. You can also use these configuration utilities to change some configuration settings. For example, if you add or replace hardware inside your system unit, you might need to verify or update specific settings.
Configuration/Setup Utility overview The Configuration/Setup Utility lets you view and change important information about your computer and its hardware. You might need to use Setup if you upgrade the hardware in your computer or if you get an error message while using your computer. Note: For simplification, the Configuration/Setup Utility will be referred to simply as “Setup” throughout this handbook.
Some of the parameters and related settings in Setup are for reference only, such as those items in the System Summary and Product Data menus. Refer to the section “Viewing system information and product data” on page 6-5 for details on these menus. The configurable options allow you to control how your computer operates.
Entering Setup When the computer is on Follow these steps to enter Setup when the computer is on: 1. Save all open files and close all running applications. 2. Click on the Start button from your Windows 98 desktop. 3. Click on the Shut Down... option. 4. From the window that appears, click on the option Restart the computer?, and then click on OK. 5. When you see the IBM logo and the line message “Press F1 to enter Setup”, press F1 to enter Setup and display the Configuration/Setup Utility menu.
Working with the Setup menus The Configuration/Setup Utility menu appears immediately after you press F1.
Keys Function ↑ ↓ Use these arrow keys to highlight an option in a menu. (Press the Enter key to choose the option.) ← → Use these arrow keys to change the value of a setting. In some menus, you can use these keys to move from one field to another. F10 Press this key to save your changes. Enter Press this key to select a highlighted option from a menu. Esc After viewing or making changes to the settings on a menu, press this key to exit from the menu.
Changing parameter settings In the Setup menus, all configuration information that you can change is enclosed in brackets like these: [ ]. You cannot change any information that is not enclosed in brackets. Use the up- or down-arrow keys to highlight options then press Enter to display a menu. When changing the setting of a particular parameter, highlight the setting then use the left- or right-arrow key to change the setting.
Canceling changes You might make changes to the Setup parameter that you do not want to keep. To cancel the changes that you have made, follow these steps: 1. Return to the Configuration/Setup Utility menu 2. Highlight the Exit Without Saving option then press Enter and Y. Then press Enter again. The Setup program then clears all the changes that you made and resets the parameters to the previous settings. These settings are the settings that were in place when you started Setup.
Setup parameters Devices and I/O Ports Use the options in this menu to configure the devices and I/O ports in this computer. Diskette Drive A Use this setting to define the type of drive installed as drive A. None No floppy drive installed 720K, 3.5 in 1.44M, 3.5 in 3-1/2 inch double-sided drive; 720 kilobyte capacity 3-1/2 inch double-sided drive; 1.44 megabyte capacity PS/2 Mouse function Determines the PS/2 Mouse function is enabled or disabled.
USB Setup Use the settings for in this menu item to enable or disable the Universal Serial Bus (USB) functions. USB Controller Select enabled if you will be using USB devices. USB Keyboard Support Select enabled to use a USB keyboard. The USB Controller must also be set to enabled. Select disabled to use a keyboard that connects to the standard keyboard connector. IDE drives setup PIO (Programmed Input/Output) Each IDE drive controller can support up to two separate drives.
Ultra DMA (Direct Memory Access) Ultra DMA provides a faster data transfer rate between the IDE devices and your system than the conventional DMA mode. You can enable it by selecting the Auto option or disable it by selecting disable. IDE Burst Mode This setting determines the acceleration of data transfer for IDE devices.
Onboard FDD Control Use this setting to enable or disable the diskette drive (floppy disk drive) controller. Game Port Address This setting determines the game port I/O address. Midi Port Address This setting determines the game port I/O address. Midi Port IRQ This setting determines the midi port IRQ (Interrupt Request) number. Start Options The start options are settings that affect the way your computer acts when started.
Afterwards, if necessary, you will be able to run an anti-virus program to locate and remove the problem before any damage is done. Enabled Activates automatically when the system boots up causing a warning message to appear when anything attempts to access the boot sector or hard disk partition table. Disabled No warning message will appear when anything attempts to access the boot sector or hard disk partition table.
Gate A20 Option This entry allows you to select how the gate A20 is handled. The gate A20 is a device used to address memory above 1 Mbytes. Initially, the gate A20 was handled via a pin on the keyboard. Today, while keyboards still provide this support, it is more common, and much faster, for the system chipset to provide support for gate A20. Normal Fast keyboard chipset Typematic Rate Setting This setting determines whether or not the typematic (repeat) function is enabled.
Typematic Delay (Msec) When the typematic rate is enabled, you can select the delay between when the key was first depressed and when the acceleration begins. 250 250 msec 500 500 msec 750 1000 750 msec 1000 msec Halt On Use this setting to determine under what conditions the power-on self test (POST) will halt when errors are detected.
Advanced Setup You can use these features to configure advanced hardware features. Do not attempt to change these settings unless you have an advanced technical knowledge of computer hardware. If these settings are configured incorrectly, the computer might not function correctly. Cache Control Use this setting to enable or disable the internal and external processor cache. Overall system performance improves when cache is enabled.
Video Off Method This determines the manner in which the monitor is blanked. V/H SYNC+Blank This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen DPMS Supported This option only writes blanks to the video buffer. Initial display power management signaling. Activity Monitor MODEM Use IRQ Use this setting to select the IRQ to be used by the modem.
You can specify any of the interrupt requests (IRQs) in the following list as being exempt from causing the system to enter into or awaken from a power management state. An I/O device signals the operating system by causing an IRQ to occur. When the operating system is ready to respond to the request, it interrupts itself and performs the service.
ACPI suspend Type This setting determines the suspend type. S1(POS) S3(STR) Power on suspend. Suspend to RAM. Clock Generator Configuration The settings in this function allow you to change the clock rate of CPU, SDRAM, DIMM and PCI bus. Set Password In this option, you can set up a password to restrict access to the Setup Utility or to your system. You can also change or remove the password.
Using other configuration utilities You can use Setup to view or change configuration settings for most of your factoryinstalled hardware. If you install new hardware, however, you might need to use other configuration utilities. Windows 98 includes a Device Manager utility to help you view or change the system resources used by the hardware installed in your computer. See the section ”Using the Windows 98 Device Manager” on page 7-4.
Part 4. Upgrading and replacing hardware This part contains information to help you add to or change the hardware that was installed in your computer at the factory. It contains the following chapters: • "Chapter 7. Preparing to upgrade" on page 7-1 This chapter contains information to help you plan and prepare to add or replace adapter cards, drives, and system board components in your system unit. • "Chapter 8.
Chapter 7. Preparing to upgrade To upgrade your computer's hardware, you can add or replace cards, drives, or some system board components. If you take the time to evaluate your new hardware and plan your hardware changes, you can reduce the effort required to make the changes. For instance, the type of hardware you plan to add or replace determines whether you begin with your computer turned on or off.
Evaluating your new hardware The documentation that came with your new hardware should contain information about required settings and the instructions on how to install the hardware. Study the documentation carefully. If the documentation refers you to information about your computer's I/O addresses, system interrupt requests (IRQs), or DMA channel assignments, see “Appendix A: Memory module placement.
Planning your hardware changes You should understand how your new hardware will work with your existing hardware before you unplug your system unit, pull the cover off, and start removing or adding hardware. You should also record your changes as you work. Make sure that you have read the preceding section “Evaluating your new hardware” on page 2 before you proceed. Recording your changes When you add or replace hardware, you should record the changes you make.
Resolving resource conflicts Using Setup Your computer's Basic Input/Output System (BIOS) automatically detects most hardware changes and then updates the related CMOS configuration settings in Setup. In cases when the CMOS settings are not automatically updated, you receive a message reminding you to manually update the settings. To resolve resource conflicts between system devices in Setup, follow these steps: 1. Enter Setup. See “Entering Setup” on page 6-4 for instructions. 2.
Opening the system unit Each time you open your system unit, you must follow specific safety procedures to ensure that you do not damage your computer. Taking safety precautions Before you open the system unit, review “Safety information” on page xiii. For your safety and the safety of your equipment, follow these steps before you remove the system unit cover: 1. If your computer is on or in any of the power-saving modes, shut down the computer. 2.
Removing the top cover Follow these steps to remove the system unit top cover: 1. Remove the screw that secures the top cover at the back of the system unit. 2. Hold both sides of the system unit top cover and push it forward about 0.25 inch. 3. Lift the top cover up to remove it completely. 4. Touch the bare metal frame of your system unit to dissipate the static electricity from your body. Do not touch any of the components inside the frame before you touch the frame.
Looking inside the system unit After you remove the system unit top, the system unit looks like the following figure. Note: See the next page for a description of the hardware components inside the system unit. Your computer has four bays. One bay is for 5.25-inch drive, two bays are for 3.5inch drives. The fourth bay is for a factory-installed PCMCIA drive. Diskette drives use the standard diskette Advanced Technology (AT) interface. Hard disks use an Integrated Drive Electronics (IDE) AT interface.
1. Switching power supply. The system comes with a switching power supply. 2. Expansion slots. On the system boards are three expansion slots for installation of the adapter cards that conform to Peripheral Component Interconnect (PCI) specifications. These cards are commonly referred to as PCI adapter cards (only the low-profile PCI cards will fit). Beside these PCI slots there is one Video Bridge slot on board. With this slot, the system could support DFP (Digital Flat Panel) function. 3. Modem card.
Chapter 8. Adding and removing adapter cards and drives Before you begin working with the hardware inside your system unit, read the following sections: • “Evaluating your new hardware” on page 7-2 This section contains the information you need to understand about potential system resource conflicts. Your new hardware might attempt to use a resource that is already assigned to other hardware.
Resolving conflicts with installed adapter cards If you purchased a computer with an installed modem card, this section can help you resolve some potential conflicts between your new hardware and the modem card. If after installing a new hardware option, the modem or new hardware option does not work, use the Windows 98 Device Manager to compare the resources used by the installed modem card and the new hardware option.
Working with the hardware in the system unit If you have not removed the cover from your system unit, review "Safety information" on page xi, and then see “Opening the system unit” on page 7-5. If you plan to add both an adapter card and a drive, install or replace the drive before you install or replace the adapter card. If you also plan to make hardware changes on the system board, see Chapter 9 and finish your work with the system board before continuing to work with the drives and adapter cards.
Adding and removing adapter cards The system board includes three PCI adapter card connectors (only the low-profile PCI cards will fit). Note: Make sure that you have followed the proper procedure in “Opening the system unit” on page 7-5. This ensures that you discharge the static electricity that you may have accumulated. Installing adapter cards Your computer provides expansion slots for PCI adapter cards only. Follow these steps to install an adapter card: 1.
If you disconnected any cables to gain access to the adapter card connector on the system board, reconnect the cables. Removing adapter cards Note: If you are permanently removing the factory-installed modem or replacing the modem with a different type, use the Windows Add/Remove Software feature in the Control Panel to remove the modem software. You must remove the modem software before removing the modem or installing a different modem. Follow these steps to remove an adapter card: 1.
Removing and adding drives Your computer has four drive bays to accommodate various types of drives. See the section “Looking inside the system unit” on page 7-7 for the location and description of the drive bays. Identifying signal cable connectors When you install a drive of any type, you must attach the signal cable (also called the data cable) from the drive to a connector on the system board. The following table identifies each connector on the system and the type of drive that uses the connection.
In your computer, the IDE and diskette connectors on the system board and cables have guides that allow the cable to be inserted one way only. Guidelines for connecting IDE/ATA signal cables Your system board has two connectors for attaching IDE/ATA signal cables. You can install two IDE/ATA drives to each of these connectors, if you have the proper cables. When two drives are attached to one connector, one drive must be the master device, and the other the slave device.
If you are installing a second drive to the primary IDE connector, follow these guidelines: 1. Set the new drive as the slave device. See the instructions that were provided with the new drive. 2. Install the new drive and connect the new drive to the spare connector on the cable attached to the primary IDE connector (labelled J4 on the system board, if the machine type of your system is 2196; labelled J11 on the system board, if the machine type of your system is 2197 or 6344).
Guidelines for connecting diskette interface signal cables Your system board has one connector for attaching diskette interface signal cables, but you can install two diskette interface drives to this connector if you have the proper cables. If you are installing a second diskette drive or a tape drive, follow these guidelines: 1.
Removing the diskette drive If you want to replace or remove the diskette drive, do the following: 1. Disconnect the power and signal cables from the rear of the diskette drive. 2. Pull up the latch that secures the drive mounting tray. 3. Slide the drive mounting tray toward from the front of the computer and remove it. 4. Remove the four screws (two on each side) that secure the mounting tray. 5. Pull the diskette drive from the mounting tray to remove it. 6. Reverse the procedure to install a new drive.
Removing the CD-ROM drive To replace the CD-ROM, do as follows: 1. Disconnect the power, sound and signal cables from the CD-ROM. 2. Pull up the latch that secures the CD-ROM drive mounting tray. 3. Slide the CD-ROM drive mounting tray to the front of the computer and remove the tray. 4. To remove the CD-ROM drive from the mounting tray, remove the four screws that secure it to the tray. 5. Reverse the procedure to install a new drive.
Removing the hard disk drive To replace or remove the hard disk drive, follow these steps: 1. Follow the above steps to remove the CD-ROM. 2. Make sure to disconnect the power cord and signal cables from the hard disk drive and the diskette drive. 3. Remove the screw that secures the mounting tray holding the hard disk drive 4. Push the mounting tray to the right to separate it from the chassis, then lift the tray out of chassis. 5.
Updating the CMOS settings in Setup When you add PCI adapter cards, memory, and IDE drives, your system's Basic Input/Output System (BIOS) detects the hardware changes and updates the CMOS settings automatically. When you add other types of devices, such as a diskette drive, you have to enter Setup to manually assign resources (IRQs) to the devices. For adapter cards PCI adapter cards do not have jumpers and switches; and therefore, do not require any configuration prior to installation.
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Chapter 9. Adding and replacing system board components To work with the hardware components on the system board, you must first unplug the system and remove the system unit cover. Before removing the cover or working with internal components, review “Safety information” on page xi. If you have not removed the cover from your system unit, see ”Opening the system unit” on page 7-5. To access the section of the system board that you need to work with, you may have to remove adapter cards and drives.
Identifying system board parts (machine type 2196) If you plan to add or replace hardware in your computer, you need to know the layout of the system board. This figure shows an example of the system board of the machine type 2196 in your computer. The items on the next page correspond to the numbered locations on the figure.
The system board, sometimes called the planar or motherboard, is the main circuit board in the system unit. It supports a variety of devices and provides other basic computer functions that are preinstalled or that you can install later. The system board shown on the previous page has the following parts: 1 Memory module sockets (for DIMMs). Your system board has two 168pin sockets for Dual lnline Memory Modules (DIMMs).The DIMM sockets support 3.3V single-or double-sided Synchronous DRAM (SDRAM).
Locating system board jumpers and connectors (machine type 2196) The following figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the factory. Do not change these default jumper settings. For a list of connectors with their corresponding functions, see the section ”Connector functions” on page A-9.
Identifying system board parts (machine type 2197 and 6344) If you plan to add or replace hardware in your computer, you need to know the layout of the system board. This figure shows an example of the system board of the machine type 2197 or 6344 in your computer. The items on the next page correspond to the numbered locations on the figure.
The system board, sometimes called the planar or motherboard, is the main circuit board in the system unit. It supports a variety of devices and provides other basic computer functions that are preinstalled or that you can install later. The system board shown on the previous page has the following parts: 1 Memory module sockets (for DIMMs). Your system board has two 168pin sockets for Dual lnline Memory Modules (DIMMs).The DIMM sockets support 3.3V single-or double-sided Synchronous DRAM (SDRAM).
Locating system board jumpers and connectors (machine type 2197 and 6344) The following figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the factory. Do not change these default jumper settings. For a list of connectors with their corresponding functions, see the section “Connector functions” on page A-11.
Card connector and jumper information Identifying adapter card connectors You can install low-profile PCI adapter cards into the card connectors on the system board. Use the following table to help you determine the type and length of adapter cards that you can install in the card connectors.
Upgrading the system memory Your system board has two system memory module sockets: DIMM 0, and DIMM 1. These sockets hold Dual Inline Memory Modules (DIMMs) that contain 3.3V singleor double-sided synchronous DRAM (SDRAM). You can install up to a maximum of 256 MB of system memory into these sockets. For information about supported memory configurations, see “Memory module placement” on page A-1. Installing memory modules To install a DIMM: 1. Locate the memory retaining clips at both ends of the socket.
Removing memory modules To remove a DIMM, pivot the retaining clips on both sides of the socket outward to release the DIMM. Verifying the system memory To view the system memory settings in Setup, select System Summary from the Configuration/Setup Utility menu.
Replacing the system battery Follow these steps to replace the battery: Note: Before replacing the lithium battery review the lithium battery notice on page xii. 1. Place the blade of a small, flat-blade screwdriver under the edge of the retaining clip. 2. Turn the screwdriver one quarter turn, raising the clip while pressing down on the old battery to remove it. 3. Carefully raise the retaining clip, and insert the new battery with the + symbol facing out. 4.
Follow these steps: 1. Enter Setup. See ”Entering Setup” on page 6-4. 2. From the Configuration/Setup Utility menu, select "Standard CMOS Setup". 3. Set the date and the time. 4. Exit Setup and save the change. 5. Use the left arrow key to select Yes, then press Enter to save the settings in CMOS. You can also change the time and date from the Windows 98 desktop. 1. Double-click on the My Computer icon. 2. Double-click on the Control Panel icon. 3.
Updating the CMOS settings in Setup When you add system board components, such as system memory modules, your system's Basic Input/Output System (BIOS) detects the hardware changes and updates the CMOS settings automatically. However, if you replace or remove components, you might receive a message that asks you to verify if the automatic detection changed the configuration correctly. To verify or correct the system configuration settings, enter Setup. See the section ”Entering Setup” on page 6-4.
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Part 5. Troubleshooting This part contains information to help you respond to problems with the hardware, software, and features installed in your computer at the factory. This part contains the following chapter: • "Chapter 10. Diagnosing and recovering from problems" on page 10-1 This chapter provides troubleshooting information, including error code interpretations. It also includes information to help you recover factory-installed programs and files.
Chapter 10. Diagnosing and recovering from problems This chapter can help you if your computer stops operating or displays error messages. It covers the following major topics: • ”Before you panic: some simple fixes” on page 10-2 This section lists some common problems that you might encounter while operating your computer. • ”Quick problem solving chart” on page 10-6 This flow chart will help you diagnose system problems that you may have with your computer.
Before you panic: some simple fixes Step 1 Yes No Are the power indicator lights on the system unit and monitor lit? Power is reaching the system unit and monitor. Go to Step 2. a. Press the power button on the system unit and monitor to make sure they are turned on. b. Make sure your system unit and monitor cables are correctly and securely connected. Make sure the system unit and monitor power cords are plugged into electrical outlets.
Step 2 Did the system unit beep after it was turned on? Yes, more than once There is a problem with the system unit. Find the error code or message in the section ”Error codes and messages” on page 10-17 and take the action listed. Note: If the beep is a single long beep followed by two short beeps, a video error has occurred and the BIOS cannot initialize the video screen to display additional information.
Step 3 Yes Is anything displayed on the monitor? There may be a problem with the system unit if: • An error message appears. Find the error message in the section ”Error codes and messages” on page 10-17 and take the action listed. • A box containing an error code and message appears. Follow the instructions in the message. For instructions on using Setup, see ”Entering Setup” on page 6-4. • The image on the screen is unreadable (the image is scrolling, blinking, or flashing). 1.
Step 3 Is anything displayed on the monitor? (Continued) • The colors displayed are wrong. Make sure the monitor cable is correctly and securely connected to the system unit. Your Setup Poster shows how the cable should be connected. If the problem continues, refer to”Solving hardware and software problems” on page 10-7 and take the action listed. • Nothing happens when you use the mouse or keyboard. a.
Quick problem solving chart There is a problem w ith the com puter. D id you add hardw are? No From W indow s, run the PC D r for W indow s program . U se the Q uick Test D iagnostics option. S ee "S tarting P C D r for W indow s" on page 10-20 for details. D id the com puter pass the test? Y es Yes R em ove the hardw are you installed and restart the com puter. D oes the com puter still have the problem ? No You m ay have a hardw are problem .
Solving hardware and software problems Solving hardware problems Table 1: Hardware problems If the problem is: Here's what to do: Screen is black (no error code); beep during power on self-test (POST). If you installed memory modules or adapter cards, make sure you installed them correctly. For instructions on installing memory modules on your system board, see ”Installing memory modules” on page 9-9.
Table 1: Hardware problems (Continued) If the problem is: Can’t enter password Here's what to do: 1. Make sure you are typing the correct password. 2. Make sure the keyboard cable is correctly and securely connected to the keyboard port (not the mouse port) on the back of the system unit. The keyboard port has this symbol next to it: Can’t read information on diskette or CD Audio CD does not play when inserted into CD-ROM drive . 1. Make sure you are using the correct type of diskette.
Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Can’t write to diskette 1. Make sure you are using the correct type of diskette. Make sure that the diskette is correctly formatted. 2. Make sure the diskette is not write-protected. 3. Make sure you are sending information to the correct drive. 4. Make sure there is space on the diskette for the information. (Try using a blank, formatted diskette.) 5.
Table 1: Hardware problems (Continued) If the problem is: Mouse does not work Here's what to do: 1. Move the mouse onto a mouse pad and try using it. 2. Make sure you are using a screen that allows the use of a mouse. Some screens do not. 3. Make sure the mouse cable is correctly and securely connected to the mouse port (not the keyboard port) on the back of the system unit. The mouse port has this symbol next to it to help you: 4. Clean the mouse. a. Turn the computer off. b.
Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Modem/communications errors 1. Make sure the telephone cord is securely connected. Your Setup Poster shows how the cord should be connected. 2. Make sure the telephone line works by plugging a working telephone into the same telephone outlet that the computer was plugged into. Then make sure you can place a call. 3. Make sure your modem cord is connected to an analog telephone line.
Table 1: Hardware problems (Continued) If the problem is: Printer error Here's what to do: 1. Make sure the printer is turned on. 2. Make sure the printer cable is correctly and securely connected to the printer and to the parallel (printer) port on the back of the system unit. The printer port has this symbol next to it to help you: 3. Make sure the printer power cord is securely connected to an electrical outlet. 4. Make sure the printer is ready for printing.
Solving software problems Table 2: Software problems If the problem is: Here's what to do: Clock loses time The most common cause for the clock losing time is related to application programs, not a hardware failure. If you experience this problem, do the following: 1. From the Windows desktop, click on the IBM Update Connector icon to obtain the latest software updates for your computer. 2.
Table 2: Software problems If the problem is: Here's what to do: When the parameter Power Switch < 4 sec. under the Setup Power Management menu is set to Power Off, and the system does not turn off when you press the power button. See "HelpWare support and services" on page 2-1 for information on obtaining service. When the parameter Power Button Override < 4 sec. under the Setup Power Management menu and the system does not turn off when you press the power button for more than four seconds.
Solving modem problems Your modem is designed to provide reliable and trouble-free service. However, should you experience any difficulty, the information in this section can help you determine and resolve the source of the problem. If you cannot resolve the problem after reading this section, contact your IBM PC HelpCenter for assistance. See ”How and when do I contact the IBM PC HelpCenter?” on page 2-5. Table 3: Modem problems If the problem is: Here's what to do: Modem does not respond to commands 1.
Table 3: Modem problems (Continued) If the problem is: Here's what to do: Modem makes a connection but no data appears on the screen 1. Make sure all communication parameters (baud rate, data, stop, and parity bits) are properly configured and identical on both sides. Also make sure the hardware control flow (RTS/CTS) is enabled in both the modem and the communications software. 2. Press the Enter key several times. The remote system may be waiting to receive your data before it begins. 3.
Error codes and messages When you see error codes and messages on your screen, find the error code or message in the following table, then take the applicable corrective action or actions. Table 4: Error codes and messages Error codes Error messages Corrective actions 161 CMOS battery failed 1. Load the default setting in Setup and reboot the system. 162 CMOS checksum error 1. Make sure the equipment (diskette drive, hard disk drive, keyboard, mouse, etc.
Table 4: Error codes and messages (Continued) Error codes Error messages Corrective actions 1701 Hard disk(s) diagnostics fail 1. Determine if the hard disk is defined correctly in BIOS Setup. 2. Check the hard disk drive cable/ connection. 3. Check the hard disk drive. 1762 Primary master IDE has changed Primary slave IDE has changed Secondary master IDE has changed Secondary slave IDE has changed 1.
Table 4: Error codes and messages (Continued) Error codes Error messages Corrective actions 1783 Secondary slave hard disk fail 1. Load the default settings in Setup. 2. Check the IDE drive jumper. 3. Check the power to the IDE drive. 4. Check the IDE cable/connection. 5. Check the IDE drive. 8602 PS/2 Mouse error OR no PS/2 mouse present 1. Determine if the mouse is connected properly and is defined correctly in BIOS Setup.
IBM Diagnostic Programs Your computer comes with two diagnostic programs: • PC-Doctor for Windows: This Windows-based diagnostic program is preinstalled on your computer, PC-Doctor for Windows can diagnose some hardware problems, but it is most effective at diagnosing software problems. For instructions on using PC-Doctor for Windows, see ”Starting PC-Doctor for Windows” on page 10-20. • IBM Enhanced Diagnostics: This program is located on the Product Recovery and Diagnostics CD.
Starting the IBM Enhanced Diagnostics program To start the IBM Enhanced Diagnostics program, do the following: 1. Insert the Product Recovery and Diagnostics CD into the CD-ROM drive. 2. Shut down your operating system and turn off your computer and any attached devices. Wait for the power light to turn off. 3. Turn on all attached devices; then turn on your computer. 4. When you see the Main Menu, use the arrow keys to select System Utilities; then, press Enter. 5.
Recovering factory-installed programs and files Your IBM computer comes with preinstalled system and program files. If you accidentally erase any of these files, or if some of these files become corrupted when you install a new program, you can recover them. To recover lost or corrupted files that were installed at the factory, you need the Recovery and Diagnostics CDROM that came with your computer. The preinstalled software is licensed, not sold.
5. When you see the Configuration/Setup Utility menu: a. Use the cursor movement keys to select Full Recovery or Custom Recovery. b. Follow the instructions on the screen and read the messages carefully until the recovery completes. Warning! Full Recovery will format your hard drive. If you choose this option, all data on your hard drive will be erased. if you have data that is not backed up to diskette or another hard drive, exit from this program and make a backup of your data.
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Part 6. Technical reference This part contains technical information you might need if you upgrade your computer’s hardware. It contains the following appendices: • "Appendix A. Specification tables" on page A-1 This appendix contains specific memory, address, interrupt, channel, and port specifications. It also includes a list of the system board connectors and their corresponding functions. • "Appendix B.
Appendix A. Specification tables Memory module placement This memory module placement table shows you how to place dual inline Memory modules (DIMMs) into the sockets labelled DIMM1 Bank 0 and DIMM Bank 1. Refer to the section ”Identifying system board parts (machine type 2193)” on page 9-2 for the location of the DIMM sockets.
Table 1: Memory module placement (Continued) DIMM Bank 0 A-2 DIMM Bank 1 TOTAL Memory 128M 32M 160M 16M 64M 80M 32M 64M 96M 64M 64M 128M 128M 64M 192M 16M 128M 144M 32M 128M 160M 64M 128M 192M 128M 128M 256M 256M 32M 288M 256M 64M 320M 256M 128M 384M 256M 256M 512M 512M 32M 544M 512M 64M 576M 512M 128M 640M 512M 256M 768M 512M 512M 1G IBM Personal Computer User Guide
Memory map This table shows the hexadecimal addresses for the system memory regions. You may use this information for adapter cards that require you to set up memory regions.
System input/output addresses This table shows the hexadecimal addresses for each of the system board Input/ Output (I/O) functions. You may want to use this information if you install an adapter card that requires you to set I/O addresses.
Table 3: System input/output addresses (Continued) Address range (hexadecimal) Function 3F7-3F7 Primary EIDE 3F8-3FF Serial Asynchronous Port 1 0CF8 Configuration Address Register 0CFC Configuration Data Register 778-77A Parallel Printer Port 1 Specification tables A-5
System interrupts This table shows the system Interrupt Requests (IRQs) and their functions. You may use this information if you install an adapter card that requires you to set IRQs. An IRQ function that has a device name in parenthesis might not be available on all models. In some cases, the device listed uses the IRQ.
DMA channel assignments This table shows the channel assignments for Direct Memory Access (DMA). DMA allows I/O devices to transfer data directly to and from memory. You may need to select an available DMA channel if you add an I/O device that uses DMA.
Serial port addresses IBM computers have a built-in external serial port already installed in the computer. The connector for this port is located at the back of your computer. This port can be used to connect a serial mouse, serial printer, or other serial device and to transfer data between computers. The built-in serial port supports the following addresses and interrupts.
Connector functions The following table includes the specific functions of the connectors. Refer to the section ”Locating system board jumpers and connectors (machine type 2193)” on page 9-4 for an illustration of the connector locations.
Table 7: Connector functions (Continued) Connector Function J14 Floppy Diskette connector J15 Power Switch J16 Printer, COM 1 and VGA connector J17 PS/2 Keyboard and Mouse J18 Power and HDD LED J19 CD Audio in connector J20 Game port, audio in, audio out and MIC connector J21 Passive speaker connector A-10 IBM Personal Computer User Guide
The following table includes the specific functions of the connectors. Refer to the section ”Locating system board jumpers and connectors (machine type 2194 or 6345)” on page 9-7 for an illustration of the connector locations.
Table 8: Connector functions (Continued) Connector Function J14 CD Audio connector J15 Passive speaker connector J19 COM 1 connector J21 ATX Power connector J22 Front USB, Audio Line In, Audio Line Out and Volume control KBMS1 PS/2 Keyboard and Mouse connector U16 VGA connector A-12 IBM Personal Computer User Guide
Appendix B. Modem information Modem features Using a telephone network, a modem allows your computer to communicate with other computers, fax machines, or telephones. For information about connecting your modem to a telephone network, See “Connecting your modem to the telephone network” on page 4-10. Attention! Before you plug your modem into a telecommunications system outside the country in which it was purchased, make sure your modem is designed to work with that telecommunications system.
If present, the modem that came with your computer is a V.90 bps modem. It serves as a communications peripheral capable of high-speed data transfer and fax. Your modem is compatible with the following standards: • V.90 • K56 Flex • V.34 (33600 bps) • V.32bis (14400 bps) • V.32 (9600 bps) • V.22bis (2400 bps) • V.22 (1200 bps) • Bell 212A (1200 bps) • V.23 (1200/75 bps) • V.21 (300 bps) • Bell 103 (300 bps) • V.17 (14400 bps FAX) • V.29 (9600 bps FAX) • V.27ter (4800 bps FAX) • V.
Operating your modem You can perform common modem functions such as dialing, file transfer, and faxing using the modem communications software that came with your computer. For information about configuring communications software, See “Configuring your communications software” on page 4-11. It is still possible for you to perform the basic modem functions using the AT commands from the Windows 98 DOS box prompt. A list and description of all the AT commands appear in the section "AT commands".
In some communications software programs, you may need to select the "Auto Answer On" or "Auto Answer Off" option to turn off the auto answer feature. Note: If you are using Auto Answer with a fax software program, setting a high number of rings will allow you to answer the telephone before the fax modem does. If your computer came with fax software already installed, use the fax software documentation included in the fax software online Help for additional information.
Modem commands This section provides information on the modem commands if you operate your modem from the DOS prompt using the AT command strings. Executing commands Your modem is in the Command Mode when powered-on and is ready to receive and execute AT commands. The modem remains in the Command Mode until it makes a connection with a remote modem. Commands may be sent to the modem from an attached terminal or a computer running a communication program.
AT commands Table 1: AT commands Command B-6 Function A Answers incoming call A/ Repeats the last command given.
Table1: AT commands (Continued) Command Function I2 ROM test I3 Firmware and device ID L0 Low speaker volume L1 Low speaker volume L2 Medium speaker volume L3 High speaker volume M0 Speaker always off M1 Speaker on until carrier detected M2 Speaker always on O0 Return to data mode O1 Initiate an equalizer retrain and return to data mode P Pulse dial Q0 Result codes enabled Q1 Result codes disabled Sr? Read S register r, where r=0-95 Sr=n Set S register r to value n (r=0-95;
Table1: AT commands (Continued) Command B-8 Function X1 Same as X0 plus all CONNECT responses/blind dialing X2 Same as X1 plus dial tone detection X3 Same as X1 plus busy signal detection/blind dialing X4 All responses and dial tone and busy signal detection Z Reset and recall user profile IBM Personal Computer User Guide
Detail for +MS Controls Table 2: Detail for +MS Controls +MS=,,,,, = B103 for Bell 103 (300 bps) B212 for Bell 212 (1200 bps) V21 for V.21 (300 bps) V22 for V.22 (1200 bps) V22B for V.22bis (1200-2400 bps) V23C for V.23 V32 for V.32 (4800 & 9600 bps) V32B for V.32bis (7200, 12000, 14400 bps) V34 for V.34 (2400-33600 bps) K56 for K56flex (28000-56000 bps) V90 for V.
Extended AT commands Table 3: Extended AT commands Command Function &C0 Carrier Detect (CD) always on &C1 Turn on CD when remote carrier is present &D0 DTR signal ignored &D1 Modem returns to Command Mode after DTR toggle &D2 Modem hangs up and returns to the command mode after DTR toggle &F Load factory default configuration &G0 Guard tone disabled &G1 550 Hz guard tone enabled &G2 1800 Hz guard tone enabled &V View active profiles B-10 IBM Personal Computer User Guide
V.42bis commands Table 4: V.42bis commands Command Function +IFC = 0,0 Disable flow control +IFC = 2,2 Enable RTS/CTS hardware flow control (data mode default) +IFC = 1,1 Enable XON/OFF software flow control +DS = 0,0,2048,32 Data compression disable +DS =3,0,2048,32 V.42bis/MNP5 data compression enabled +ES = 0,0,1 Normal mode (speed buffering) only +ES = 4,4,6 MNP mode only +ES =3,3,5 V.42/MNP/Normal auto-mode +ES = 3,0,2 V.
Modem response codes The following table lists the basic codes that the modem sends to your computer in response to the commands you type. They are called response codes.
S registers S registers are information storage areas inside the modem. The AT command set uses the S registers to configure modem options. Some S registers have default settings. For normal modem operations, the default settings are usually adequate. However, special circumstances may require you to change some defaults. To change or read the value of an S register, begin the command with the letters AT. To read the value of an S register: • Use the ATSr? command (r=register number 0-28).
The following table lists the S Registers summary.
Appendix C. Monitor terminology As you read the documentation that came with your monitor and the monitor information provided in this chapter, you might find a few technical terms. If you change your monitor settings, refer to the following table to understand some of the terms used to describe monitor characteristics. Table 1: Monitor terms and definitions Term display mode Definition A resolution setting associated with a vertical frequency setting (and sometimes a color setting).
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Appendix D. Warranty Refer to the printed warranty provided wirth your computer.
connector 2 8-7 Internet 4-12 connecting through the Internet Setup Wizard 4-13 connecting through The Microsoft Network 4-12 IRQs A-6 M memory map A-1, A-3 memory modules, see DIMMs installing 9-9 memory modules, see DIMMs removing 9-10 MIDI 6-8 modem connecting to the telephone network 4-10 modem card configurations 6-2 modems B-1 auto-answer feature B-3 monitor changing refresh rates 4-4 controlling settings 4-2 display mode C-1 display properties 4-3 selecting 4-4, 4-5 display settings 4-3 horizontal f
aborting setting changes 6-8 changing settings 6-7 product data viewing 6-6 system information viewing 6-6 signal cables connecting 8-9 connecting IDE/ATA 8-7 software diagnostics 2-3 IBM Update Connector 2-3 software problems computer doesn’t go to standby 10-13 speaker adjusting volume 4-6 system board parts descriptions 9-3, 9-6 system interrupts A-6 system resources 7-2 conflicts 7-4 system unit opening 7-5 taking precautions 7-5 parts 7-7 parts descriptions 7-7 removing the cover 7-5, 7-7 T telephone
I-4 IBM Personal Computer User Guide
IBM PC Type 6344 User Guide Update Includes updates for: - Using BIOS setup configuration features - Adding system board components IBM
First Edition (May 2000) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
About this update This User Guide Update applies only to IBM PC Type 6344 computers distributed in North America, Central America, and South America. (See “Update Applicability” on page 2 if you are not sure that this update applies to your computer.) Contents: Update Applicability . . . . . . . . . . . . . . . . . . . . . . . Attaching speakers . . . . . . . . . . . . . . . . . . . . . . . . BIOS Setup configuration . . . . . . . . . . . . . . . . . . . .
Update Applicability This update applies if the connectors and the connector symbols on the rear of the computer resemble the following figure. 1 2 Attaching speakers Only powered speakers can be used on these models. If speakers were supplied with your computer, follow the instructions that come with the speakers to attach them to your computer.
Starting and using the Configuration/Setup Utility program To start the Configuration/Setup Utility program: 1. If your computer is already on when you start this procedure, you must shut down the operating system, turn off the computer, wait a few seconds until all in-use lights go off. (Do not use Ctrl+Alt+Del to restart the computer.) 2. Press and hold F1 while turning on the computer. If you have not set a password, the Configuration/Setup Utility program menu is displayed.
Viewing and changing settings The Configuration/Setup Utility program menu lists items that identify system configuration topics. You might see symbols next to configuration menu items. See the following table for the meaning of the symbols. Symbol Explanation An additional menu or screen is available A change to that item has been made in the system configuration or the Configuration/Setup Utility program has detected an error and attempted to correct it.
Keys Function ↑ Use these arrow keys to move among menu items until the item you want is highlighted. ↓ ← → Use these arrow keys to display and toggle among choices for a menu item. Enter Press this key to select a highlighted menu item. Esc Press this key to exit from a menu after viewing or making changes to the settings in the menu. + Use this key in some menus to increase the numerical value of a setting.
Using Security Profiles by Device Setting Security Profiles by Device enables you to control which devices require a password before they start up. You can set three classes of devices to request a password before they will start up: Removable media, such as diskette drives and CD-ROM drives Hard disk drives Network devices You can set these devices to request a user password, an administrator password, or not require a password at all.
Using passwords You can use passwords to provide security for your computer and data. You can set two kinds of passwords: a power-on password and an administrator password. You do not have to set a password of either type to use your computer. However, if you decide to set one, read the following sections before you do so. Using a power-on password The power-on password feature deters unauthorized persons from gaining access to your computer.
6. To set a new password, type your new password and press Down Arrow (↓). 7. Type your new password again. 8. Select Change Power-On Password and follow the instructions on the screen. 9. Press Esc twice to return to the Configuration/Setup Utility program menu. 10. Before you exit from the program, select Save Settings from the Configuration/Setup Utility program menu. 11. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen.
5. To set an administrator password, type your password, press Down Arrow (↓), and type your password again. 6. At Power-On Password Changeable by User, select Yes or No. Press Left Arrow (←) or Right Arrow (→) to toggle between selections. (If you select Yes and an administrator password is set, the power-on password can be changed without having to enter the administrator password.
and time, passwords, and any other configuration information you have changed. Other settings in the Configuration/Setup Utility program The information in this section includes instructions for changing some other settings in the Configuration/Setup Utility program. (When in the program, you can select Help to learn more about items within the program.) Changing keyboard speed You can change the speed at which the keyboard responds when you hold down a key. This setting can be found under Start Options.
Note: You also can enable or disable the Automatic Power On Startup Sequence feature and set a device sequence, or set a device sequence for the Error Startup Sequence feature from this menu. Select either of these features, then press the F1 key for more on the use of the feature. 7. Press Esc until you return to the Configuration/Setup Utility program menu. 8. Before you exit from the program, select Save Settings from the Configuration/Setup Utility program menu and press Enter. 9.
Table 1. Interrupt resources Interrupt request System resource 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Timer Keyboard Interrupt controller Available Serial port A Available Diskette Parallel port Real time clock ACPI Available Available Mouse Coprocessor IDE drives IDE drives Note: IRQs 4 and 7 can be modified to alternative settings or disabled. Table 2.
ACPI BIOS IRQ Automatic Configuration and Power Interface (ACPI) BIOS IRQ enables the operating system to control the power-management features of your computer. You can use the ACPI BIOS IRQ setting to configure the interrupts that this feature uses so that you can free resources for other devices. Not all operating systems support ACPI BIOS IRQ. Refer to your operating system documentation to determine if ACPI is supported. Note: Press the computer power-on button to wake up from ACPI suspend mode.
– Disable: In this mode, the monitor is unaffected by the power-management settings. IDE Drives: You can use this selection to specify if the IDE drives should be enabled or disabled when power management options take affect. To set power-management features: 1. Start the Configuration/Setup Utility program (see “Starting and using the Configuration/Setup Utility program” on page 3). 2. Select Power Management and press Enter. 3. Select APM and press Enter. 4.
Modem Ring Detect: If your computer has a wake-on-ring supported modem and you want the computer to turn on automatically when a ring is detected on the modem, set this feature to Enabled. Wake Up on Alarm: With this feature, you can specify a date and time at which the computer will be turned on automatically. This can be either a single event, a daily event, or a weekly event.
The steps in the following tables always start at the Configuration/Setup Utility program main menu. Table 3 (Page 1 of 4). Network-related settings To configure: Select: Comments: Remote Administration 1. System Security 2. Remote Administration 3. Enabled or Disabled Ethernet adapter 1. Start options 2. Network Setup 3. Network boot F12 option 4. Enabled or Disabled Automatic Power On Startup Sequence 1. Start Options 2. Startup Sequence 3. Automatic Power On Startup Sequence 4.
Table 3 (Page 2 of 4). Network-related settings To configure: Select: Comments: Wake on PCI 1. Power Management 2. Automatic Power On 3. PCI Wake Up and press Enter. 4. Enabled or Disabled. If you select Enabled, continue to the next step. 5. Startup Sequence 6. Primary or Automatic. Go back to the main menu. 7. Start Options 8. Startup Sequence 9. The first, second, third, and fourth primary startup devices 10. Automatic Power On Startup Sequence 11.
Table 3 (Page 3 of 4). Network-related settings To configure: Modem Ring Detect Select: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Power Management Automatic Power On MODEM Ring Detect Enabled or Disabled. If you select Enabled, go to the next step. Startup Sequence Primary or Automatic. Go back to the main menu.
Identifying system board components The following figure replaces the figure of the Type 6344 system board in "Chapter 9. Adding and Replacing system board components" of the User Guide.
Removing the battery Before removing the battery, be sure to read the lithium battery notice located in the safety notices section of the Quick Reference. To remove the battery from your computer, note the orientation of the battery in the bracket; then, press outward on the metal latch 1 and lift the battery out. Insert a new 3V lithium battery (CR2032) into the bracket. After the battery is replaced, reset the system time and date and any other configuration changes you have made.
