Datasheet

IBM United States Hardware Announcement 113-198 IBM is a registered trademark of International Business Machines Corporation
32
Terms and conditions
IBM Global Financing
Yes
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or
IBM .
In the United States, call 800-IBM-SERV (426-7378), or write to:
Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203
Warranty period
• Three years
• Optional features - One year
Note: For configurations that support the RAID Battery, the RAID battery will be
warranted for 1 year effective on its Date of Installation. All other product warranty
terms for the machine remain unchanged.
An IBM part or feature installed during the initial installation of an IBM machine is
subject to a full warranty effective on the date of installation of the machine. An IBM
part or feature which replaces a previously installed part or feature assumes the
remainder of the warranty period for the replaced part or feature. An IBM part or
feature added to a machine without replacing a previously installed part or feature
is subject to a full warranty effective on its date of installation. Unless specified
otherwise, the warranty period, type of warranty service, and service level of a part
or feature is the same as the machine it is installed.
The following have been designated as consumables, supply items, or structural
parts and therefore not covered by this warranty:
• 2.5-inch HDD filler
• Top cover assembly
• Heatsink filler
• Airbaffle, above DIMM
• Handle, cam assembly left
• HDD cage
• Rear bulkhead
•
Intel
TM
socket
• Heatsink assembly front (heat pipe)
• Heatsink assembly rear (heat pipe)
Warranty service
If required, IBM provides repair or exchange service, depending on the type of
warranty service specified below for the machine. IBM will attempt to resolve
your problem over the telephone or electronically by access to an IBM website.
Certain machines contain remote support capabilities for direct problem reporting,
remote problem determination, and resolution with IBM . You must follow the
problem determination and resolution procedures that IBM specifies. Following
problem determination, if IBM determines On-site Service is required, scheduling of
service will depend upon the time of your call, machine technology and redundancy,
and availability of parts. Service levels are response-time objectives and are not
guaranteed. The specified level of warranty service may not be available in all