Datasheet

IBM�Japan�Hardware�Announcement IBM�is�a�registered�trademark�of�International�Business�Machines�Corporation
12
only�by�the�customer�and�IBM.�The�customer's�business�applications�or�business�data
is�never�transmitted�to�IBM.
More�accurate�reporting:��Since�system�information�and�error�logs�are�automatically
uploaded�to�the�IBM�Support�center�in�conjunction�with�the�service�request,�customers
are�not�required�to�find�and�send�system�information,�decreasing�the�risk�of
misreported�or�misdiagnosed�errors.�Once�inside�IBM,�problem�error�data�is�run
through�a�data�knowledge�management�system�and�knowledge�articles�are�appended�to�the
problem�record.
Customized�support:��Using�the�IBM�ID�entered�during�activation,�customers�can�view
system�and�support�information�in�the�"My�Systems"�and�"Premium�Search"�sections�of
the�Electronic�Support�website�at
http://www.ibm.com/support/electronic
My�Systems�provides�valuable�reports�of�installed�hardware�and�software�using
information�collected�from�the�systems�by�Electronic�Service�Agent.�Reports
are�available�for�any�system�associated�with�the�customer's�IBM�ID.�Premium
Search�combines�the�function�of�search�and�the�value�of�Electronic�Service�Agent
information,�providing�advanced�search�of�the�technical�support�knowledgebase.�Using
Premium�Search�and�the�Electronic�Service�Agent�information�that�has�been�collected
from�your�system,�customers�are�able�to�see�search�results�that�apply�specifically�to
their�systems.
For�more�information�on�how�to�utilize�the�power�of�IBM�Electronic�Services,�contact
your�IBM�Systems�Services�Representative,�or�visit
http://www.ibm.com/support/electronic
Terms�and�conditions
Terms�and�conditions�features�section
MES�discount�applicable
No
Field�installable�feature
Yes
Warranty�period
One�year
An�IBM�part�or�feature�installed�during�the�initial�installation�of�an�IBM�machine
is�subject�to�a�full�warranty�effective�on�the�date�of�installation�of�the�machine.
An�IBM�part�or�feature�that�replaces�a�previously�installed�part�or�feature�assumes
the�remainder�of�the�warranty�period�for�the�replaced�part�or�feature.�An�IBM�part�or
feature�added�to�a�machine�without�replacing�a�previously�installed�part�or�feature
is�subject�to�a�full�warranty�effective�on�its�date�of�installation.�Unless�specified
otherwise,�the�warranty�period,�type�of�warranty�service,�and�service�level�of�a�part
or�feature�are�the�same�as�those�for�the�machine�in�which�it�is�installed.
Customer�setup
Yes
Machine�code
No�license�terms�apply
Optional�features�warranty�period