IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup, Operator, and Service Guide GA32-0455-00
IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup, Operator, and Service Guide GA32-0455-00
Note Before using this guide and the product it supports, read the information in “Safety and Environmental Notices” on page vii and “Notices” on page 101. First Edition (November 2002) This edition applies to the IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup, Operator, and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright International Business Machines Corporation 2002. All rights reserved.
Contents Safety and Environmental Notices . Danger Notice . . . . . . . . . Caution Notice . . . . . . . . . Attention Notice . . . . . . . . Laser Safety and Compliance . . . Preface . . . . . . . . . . Intended Audience . . . . . . Related Publications . . . . . IBM Ultrium Publications. . . IBM Fibre Channel Publications Other Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step 13. Configure the Tape Drive to the Server, Switch, or Hub. . . . . . . 29 Chapter 4. Operating the Tape Drive . . . . . . . Status Light . . . . . . . . . . . . . . . . . Unload Button . . . . . . . . . . . . . . . . Single-Character Display . . . . . . . . . . . . Single Red Dot . . . . . . . . . . . . . . . Inserting a Tape Cartridge . . . . . . . . . . . . Removing a Tape Cartridge . . . . . . . . . . . Cleaning the Drive Head . . . . . . . . . . . . Selecting a Diagnostic or Maintenance Function.
Appendix B. TapeAlert Flags . . . . . . . . . . . . . . . . . . . 97 TapeAlert Flags Supported by the Drive . . . . . . . . . . . . . . . . 97 Notices . . . . . . . . . . . . . . . . . . . . . Trademarks. . . . . . . . . . . . . . . . . . . . Electronic Emission Notices. . . . . . . . . . . . . . Special Considerations for Electromagnetic Compatibility . . IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and Getting Help . . . . . . . . . . . . . . . . . . . Warranty. . . . . . . . . . . . . . . . . .
vi IBM TotalStorage LTO Ultrium 2 Tape Drive
Safety and Environmental Notices When using this product, observe the danger, caution, and attention notices that are contained in this guide. Symbols that represent the severity of the safety condition accompany the notices. The sections that follow define each type of safety notice and give examples. Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.
Sample caution notices follow: CAUTION: The controller card contains a lithium battery. To avoid possible explosion, do not burn, exchange, or charge the battery. Discard the controller card as instructed by local regulations for lithium batteries. CAUTION: Do not attempt to use the handle on the module to lift the entire device (module and enclosure) as a unit. First remove the module; then, use two hands to lift the enclosure.
Preface Intended Audience This book is intended primarily for integrators who install the IBM TotalStorage™ Linear Tape-Open (LTO) Ultrium 2 Tape Drive into an enclosure (such as a desktop unit, tape autoloader, or tape library). During operation of the enclosure, portions of the book may also be used by end users. Related Publications Refer to the following publications for additional information about the Ultrium 2 Tape Drive. To ensure that you have the latest publications, visit the web at http://www.
x IBM TotalStorage LTO Ultrium 2 Tape Drive
Chapter 1. Introduction The IBM TotalStorage Linear Tape-Open (LTO) Ultrium 2 Tape Drive is a high-performance, high-capacity data-storage device that is designed to backup and restore Open Systems applications. The drive can be integrated into an enclosure, such as a desktop unit, tape autoloader, or tape library. The Ultrium 2 Tape Drive (called Generation 2) is the second-generation tape drive in the Ultrium series of products.
Cartridge Compatibility The Ultrium 2 Tape Drive (Generation 2) uses the IBM TotalStorage LTO Ultrium 200 GB Data Cartridge and is compatible with the cartridges of its predecessor, the IBM Ultrium Internal Tape Drive (called Generation 1).
Supported Servers and Operating Systems The Ultrium 2 Tape Drive attaches to the servers and operating systems shown in Table 2. Any attachment can include (but is not limited to) these servers and operating systems. To determine the latest supported attachments, visit the web at http://www.ibm.com/storage/lto. For specific instructions about attaching the tape drive, see Chapter 3, “Installing the Tape Drive” on page 13. Table 2.
SCSI Attachment To communicate with a server, the IBM TotalStorage LTO Ultrium 2 Tape Drive uses the Ultra160 LVD SCSI interface. Physical Characteristics of the SCSI Interface The Ultrium 2 Tape Drive contains a high-density, 68-pin, D-shell receptacle connector (HD68) for attachment to the server. The HD68 connector includes the connectors for the SCSI signal, the SCSI ID, and the drive’s power. The drive supports LVD SCSI cables with HD68 connectors.
Address Assignments Each device on a SCSI bus must have a SCSI identifier (ID) that identifies it to the server. When you install the Ultrium 2 Tape Drive, you can specify its SCSI ID in one of three ways: v By attaching jumpers to the SCSI ID connector v By using your enclosure’s SCSI ID switch v If you are installing the drive into a tape library, by setting the SCSI ID through the LDI or RS-422 interface For more information, see “Setting the SCSI ID (SCSI Drive Only)” on page 17.
Fibre Channel Attachment Attention: A Class I laser assembly, in the optical transceiver, is mounted on the Ultrium Fibre Channel electronics card. This laser assembly is registered with the Department of Health and Human Services and is in compliance with IEC825. To communicate with a server, the Ultrium 2 Tape Drive has one Fibre Channel interface (also called a port).
Speed The Ultrium 2 Tape Drive’s Fibre Channel interface facilitates data at 2 Gb/s (200 MB/s). It automatically negotiates to a rate of 1 Gb/s (100 MB/s) if the system or switch to which it connects does not support the 2-Gb rate (if this is the case, you may experience performance degradation). You can force the drive to an explicit speed by placing jumpers on the Fibre Channel (FC) configuration/status connector. For more information, see “Step 4.
World Wide Names Each Ultrium 2 Tape Drive has an 8-byte World Wide Node Name and an 8-byte World Wide Port Name that is assigned by IBM Manufacturing. The World Wide Node Name identifies the drive’s SCSI logical unit; the World Wide Port Name identifies the physical port on the drive. An enclosure queries the World Wide Names through the LDI or RS-422 interface; a server queries the Names through the Fibre Channel interface. The Ultrium 2 Tape Drive reports the World Wide Names to switches.
Supported Device Drivers IBM offers device drivers for the Ultrium 2 Tape Drive. Device drivers enable the drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to determine which drivers to use.
10 IBM TotalStorage LTO Ultrium 2 Tape Drive
Chapter 2. Specifications Table 4 gives the physical, power, and environmental specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive. Specifications for tape cartridges are given in “Environmental and Shipping Specifications for Tape Cartridges” on page 62. Table 4. Specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive Specification Measurement Physical Specifications Width 146.0 mm (5.75 in.) without bezel 148.3 mm (5.84 in.) with bezel Length 205.5 mm (8.09 in.
Table 4. Specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued) Environmental Specifications (for both interface types) Operating (see Note 3) Storage Shipping Drive temperature 10 to 40°C (50 to 104°F) 1 to 60°C (33.8 to 140°F) −40 to 60°C (−40 to 140°F) Relative humidity (noncondensing) 20 to 80% 10 to 90% 10 to 90% 26°C (78.8°F) 26°C (78.8°F) 26°C (78.8°F) Environmental Factor Wet bulb temperature Notes: 1. Measured at the drive’s power connector. 2.
Chapter 3. Installing the Tape Drive Attention: To avoid static electricity damage when you handle the IBM TotalStorage LTO Ultrium 2 Tape Drive, use the following precautions: v Limit your movement. Movement can cause static electricity to build around you. v Always handle the Ultrium 2 Tape Drive carefully. Never touch exposed circuitry. v Prevent others from touching the Ultrium 2 Tape Drive.
Rear View of the SCSI Drive 1 Feature switches 2 SCSI connector 3 SCSI ID connector 4 Power connector 5 Library/Drive Interface (LDI or RS-422 interface) connector Figure 2.
Rear View of the Fibre Channel Drive 1 Power connector 2 Feature switches 3 Loop identifier (LID)/status connector 4 Fibre Channel (FC) configuration/status connector 5 Fibre Channel connector 6 Library/Drive Interface (LDI or RS-422 interface) connector Figure 3. Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F (Fibre Channel drive) Chapter 3.
Step 1. Unpack the Drive Unpack the Ultrium 2 Tape Drive and store the packaging. You may need the packaging if you return the unit for service. Attention:: Acclimation time is required if the temperature of the drive when unpacked is different than the temperature of its operating environment (measured at the front of the bezel near the air intake area; see Figure 4).
Step 3. Set the SCSI ID or Arbitrated Loop Physical Address Perform one of the following steps: v If you are installing an Ultrium 2 Tape Drive that uses a SCSI interface (Model T400), you must set the drive’s SCSI ID. For instructions, go to “Setting the SCSI ID (SCSI Drive Only)” on this page. v If you are installing an Ultrium 2 Tape Drive that uses a Fibre Channel interface (Model T400F), you must set the drive’s Arbitrated Loop Physical Address (AL_PA).
Figure 5. SCSI ID settings on the SCSI ID connector Setting the SCSI ID with a SCSI ID Switch If your enclosure uses a SCSI ID switch (rather than jumpers), connect the switch to the drive’s SCSI ID connector (see 3 in Figure 2 on page 14). If any jumpers are pre-installed, be sure to remove them before connecting the switch.
Setting the Arbitrated Loop Physical Address (Fibre Channel Drive Only) Each device on a Fibre Channel loop must have an Arbitrated Loop Physical Address (AL_PA) to communicate. The AL_PA identifies the device on the loop. To set the Ultrium 2 Tape Drive’s AL_PA, you must place jumpers on specific pins in the drive’s loop identifier (LID)/status connector.
Setting the Loop ID to Provide Status About the Loop If Feature Switch 3 on the Ultrium 2 Tape Drive is set to OFF (see 1 in Figure 6), the LID/status connector 2 has the following definition: v Pins 1, 2, 3, 4, 7, and 8 are inputs and are used to set the LID. v Pins 5 and 6 are used as outputs: – Pin 5 has three states: off (ground), on (3.3 V), and alternating (between off and on).
Table 5. ID Settings that provide status about the loop. The table lists the AL_PAs, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to OFF.
Setting the Loop ID to Provide Additional Loop IDs If Feature Switch 3 on the Ultrium 2 Tape Drive is set to ON (see 1 in Figure 6 on page 20), the LID/status connector 2 has the following definition: v Pins 1 through 7 are used to set the LID. v Pin 8 overrides pins 1 through 7. If you place a jumper on pin 8, the drive uses its vital product data (VPD) to set the AL_PA. A tape library can set the AL_PA in VPD through the LDI interface. v Pin 9 is ground.
Table 6. ID settings that provide additional Loop IDs (continued). The table lists the AL_PAs, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON.
Table 6. ID settings that provide additional Loop IDs (continued). The table lists the AL_PAs, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON. AL_PA Pin (see Notes) LID 1 AL_PA 2 3 4 5 6 7 Pin (see Notes) LID 1 2 3 4 5 6 7 3C 5F G - G G G G G SA 7E G G G G G G - 3A 60 G G - - - - - SA 7F G G G G G G G Notes: 1. G means that the pin is jumpered to ground. 2.
Table 7. Topology and speed settings for the Ultrium 2 Tape Drive (continued) Fibre Channel Characteristic Pin 1 2 3 4 5 through 8 L_Port X X - G X N_Port X X G - X NL_Port (the drive automatically selects and configures the topology) X X G G X Notes: 1. G means that the pin is jumpered to ground. 2. - means that the pin is not jumpered. 3. X means that the setting of the pin does not matter. Figure 7. Location of the Fibre Channel (FC) configuration/status connector.
Step 5. Mount the Tape Drive into the Enclosure The Ultrium 2 Tape Drive may be shipped with or without a front bezel (see 1 in Figure 8). To mount the Ultrium 2 Tape Drive into an enclosure: __ 1. Remove the cover of your enclosure (refer to the instructions in the enclosure’s documentation). __ 2. Place the drive into the enclosure so that its tape load compartment faces the tape load compartment of the enclosure. __ 3.
Step 6. Connect and Test Power to the Tape Drive The Ultrium 2 Tape Drive does not contain its own power source; it must be powered externally. To connect and test power to the Ultrium 2 Tape Drive: __ 1. Ensure that the enclosure (or unit that supplies power to the drive) is powered off. __ 2. Ensure that the power cord is disconnected from both the enclosure and the power outlet. __ 3.
Step 8. Connect the Internal LDI Cable (optional) Note: Use this step only if you are installing the Ultrium 2 Tape Drive into a library control system. The drive uses the Library/Drive Interface (LDI) to communicate with a tape library. Connect the enclosure’s internal LDI cable to the LDI connector on the drive (see 5 in Figure 2 on page 14 or 6 in Figure 3 on page 15). Step 9. Run Drive Diagnostics __ 1. Replace the cover on the enclosure. __ 2.
If you want to power a device on or off while it is connected to the same SCSI bus as an Ultrium 2 Tape Drive, you can do so if, during the power-on cycle, you quiesce all devices (including the Ultrium 2 Tape Drive) on the bus. Connect the External Fibre Channel Interface to the Server To connect the enclosure to the Fibre Channel interface: __ 1. Connect an external fiber cable to both the enclosure and the appropriate attachment (server, switch, or hub).
30 IBM TotalStorage LTO Ultrium 2 Tape Drive
Chapter 4. Operating the Tape Drive When operating the Ultrium 2 Tape Drive, refer to Figure 9 which shows the front of the unit. 1 Status light 2 Unload button 3 Single-character display 4 Single red dot Figure 9. Front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive © Copyright IBM Corp.
Status Light The status light ( 1 in Figure 9 on page 31) is a light-emitting diode (LED) that provides information about the state of the Ultrium 2 Tape Drive. The light can be green or amber, and (when lit) solid or flashing. Table 8 lists the conditions of the status light and provides an explanation of what each condition means. Table 8. Meaning of Status Light Activity Color and Condition of Status Light Meaning Off The tape drive has no power or is powered off.
Unload Button The unload button ( 2 in Figure 9 on page 31) enables you to perform the following functions: v Rewind the tape into the cartridge and eject the cartridge from the tape drive. For more information, see “Removing a Tape Cartridge” on page 35. v Enter or exit maintenance mode, or perform diagnostic or maintenance functions. For more information, see “Selecting a Diagnostic or Maintenance Function” on page 36. v Perform a panic reset of the drive.
Inserting a Tape Cartridge To insert a tape cartridge: 1. Ensure that the Ultrium 2 Tape Drive is powered-on. 2. Ensure that the write-protect switch is properly set (see “Setting the Write-Protect Switch” on page 50). 3. Grasp the cartridge so that the write-protect switch faces you (see 1 in Figure 10). 4. Slide the cartridge into the tape load compartment. Notes: a. If the cartridge is already in an ejected position and you want to reinsert it, remove the cartridge then insert it again. b.
Removing a Tape Cartridge To remove a tape cartridge: 1. Ensure that the Ultrium 2 Tape Drive is powered-on. 2. Press the unload button. The drive rewinds the tape and partially ejects the cartridge. The status light flashes green while the tape rewinds, then goes out before the cartridge partially ejects. 3. After the cartridge partially ejects, grasp the cartridge and remove it. If you are unable to remove the cartridge, see “Manually Removing a Tape Cartridge” on page 85.
Selecting a Diagnostic or Maintenance Function The Ultrium 2 Tape Drive can run diagnostics, test write and read functions, test a suspect tape cartridge, update its own firmware, and perform other diagnostic and maintenance functions. The drive must be in maintenance mode to perform these functions. To place the drive in maintenance mode and select a diagnostic or maintenance function, see Table 9. Attention: Maintenance functions cannot be performed concurrently with read or write operations.
Table 9. Diagnostic and maintenance functions (continued) Function Code 2 - Update Tape Drive Firmware from FMR Tape Causes the tape drive to load updated firmware from a field microcode replacement (FMR) tape. Attention: Do not power-off the tape drive while loading code. 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval, press the unload button three times. The status light becomes solid amber, which means that the drive is in maintenance mode. 3.
Table 9. Diagnostic and maintenance functions (continued) Function Code 4 - Force a Drive Dump Causes the tape drive to perform a collection (or dump) of data. (A drive dump is also known as a save of the firmware trace.) The dump (firmware trace) can only be analyzed by IBM. Note: When an error code displays, a red dot also displays to remind you that a dump already exists. If you perform Function Code 4, it will overwrite the dump and cause the error information to be lost. 1.
Table 9. Diagnostic and maintenance functions (continued) Function Code 6 - Run SCSI or Fibre Channel Wrap Test Causes the drive to perform one of the following: v A check of the SCSI circuitry from and to the SCSI connector v A check of the Fibre Channel circuitry from and to the Fibre Channel connector or fiber cable To run the test, determine whether your drive uses a SCSI or Fibre Channel interface, then choose one of the following procedures.
Table 9. Diagnostic and maintenance functions (continued) Running a Fibre Channel Wrap Test This test evaluates the Fibre Channel circuitry at the drive’s Fibre Channel connector, then at the fiber cable. A Fibre Channel wrap plug is required for this procedure. To run the wrap test through the fiber cable, a duplex adapter is required. All cables and wrap plugs are hot-pluggable (that is, they can be removed from or added to the drive while the drive or its enclosure is powered-on).
Table 9. Diagnostic and maintenance functions (continued) Function Code 7 - Run LDI or RS-422 Wrap Test Causes the tape drive to perform a check of the circuitry from and to the LDI or RS-422 connector. Before you select this function, attach an LDI or RS-422 wrap plug to the tape drive’s LDI or RS-422 connector (in place of the LDI or RS-422 cable). 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval, press the unload button three times.
Table 9. Diagnostic and maintenance functions (continued) Function Code 9 - Display Error Code Log Causes the tape drive to display the last 10 error codes, one at a time (the codes are ordered; the most recent is presented first and the oldest (tenth) is presented last). 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval, press the unload button three times. The status light becomes solid amber, which means that the drive is in maintenance mode. 3.
Table 9. Diagnostic and maintenance functions (continued) Function Code E - Test Cartridge & Media Causes the tape drive to perform a Write/Read test (on the edge bands) to ensure that a suspect cartridge and its magnetic tape are acceptable. The tape drive takes approximately 10 minutes to run the test. Attention: Data on the suspect tape will be overwritten. 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval, press the unload button three times.
Table 9. Diagnostic and maintenance functions (continued) Function Code H - Test Head Causes the tape drive to perform the Head Resistance Measurements test and a Write/Read test (on the center of the tape). The drive runs these tests to ensure that the tape drive’s head and tape-carriage mechanics are working correctly. The tape drive takes approximately 10 minutes to run the test. 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval, press the unload button three times.
Exiting Maintenance Mode To manually exit maintenance mode, press the unload button once per second until 0 appears on the single-character display. Press and hold the unload button for 3 seconds. The drive exits maintenance mode (the solid amber status light becomes solid green, then turns off). You can also exit maintenance mode by pressing the unload button during any maintenance or diagnostic function.
Updating the Firmware with an FMR Tape Cartridge Attention: images. SCSI drives and Fibre Channel drives require different firmware To update the Ultrium 2 Tape Drive’s firmware from an FMR tape cartridge: 1. Ensure that the tape drive is unloaded. 2. Place the drive in maintenance mode by pressing the unload button three times within a 1.5-second interval. The status light becomes solid amber, which means that the drive is in maintenance mode. 3. Press the unload button once per 1.
Chapter 5. Using the Media The IBM TotalStorage LTO Ultrium 2 Tape Drive uses the following cartridge types: v IBM TotalStorage LTO Ultrium 200 GB Data Cartridge (Generation 2) v IBM LTO Ultrium Cleaning Cartridge v IBM TotalStorage Cleaning Cartridge (Ultrium LTO 2) The Ultrium 2 Tape Drive (Generation 2) is compatible with the cartridges of its predecessor, the IBM Ultrium Internal Tape Drive (Generation 1).
In addition to using LTO Ultrium 2 Tape Cartridges with up to 200 GB capacity, the tape drive reads and writes to certified LTO Ultrium Tape Cartridges that have capacities of 100, 50, 30, and 10 GB. If you want to control the capacity of the cartridge (for example, if you want to limit the capacity to obtain a faster seek time) you can do so by issuing the SCSI command SET CAPACITY. For information about this command, refer to the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference.
Cleaning Cartridges The Ultrium 2 Tape Drive is compatible with the IBM LTO Ultrium Cleaning Cartridge (part number 08L9124) and the IBM TotalStorage Cleaning Cartridge (Ultrium LTO 2) (part number 35L2086). The IBM TotalStorage Cleaning Cartridge functions with Ultrium-format tape drives that are produced by compliance-verified manufacturers.
Setting the Write-Protect Switch The position of the write-protect switch on the tape cartridge (see 1 in Figure 12) determines whether you can write to the tape: (solid red), data cannot be written to the tape. v If the switch is set to v If the switch is set to unlocked (black void), data can be written to the tape. 1 A67E0026 To set the switch, slide it left or right to the desired position. Figure 12.
Provide Training v Post procedures that describe proper media handling in places where people gather. v Ensure that anyone who handles tape has been properly trained in handling and shipping procedures. This includes operators, users, programmers, archival services, and shipping personnel. v Ensure that any service or contract personnel who perform archiving are properly trained in media-handling procedures. v Include media-handling procedures as part of any services contract.
Figure 14. Double-boxing tape cartridges for shipping Provide Proper Acclimation and Environmental Conditions v Before you use a cartridge, let it acclimate to the normal operating environment for 1 hour. If you see condensation on the cartridge, wait an additional hour. v Ensure that all surfaces of a cartridge are dry before inserting it. v Do not expose the cartridge to moisture or direct sunlight.
Figure 15. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears useable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. v If you must recover data from a damaged cartridge, contact your service representative. v Review handling and shipping procedures. Handle the Cartridge Carefully v Do not drop the cartridge.
Examples of Cartridge Problems Example: Improper Placement of Leader Pin The leader pin is misaligned. Perform the following steps: 1. Look for cartridge damage. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a Leader Pin” on page 55). Then, immediately use data recovery procedures to minimize chances of data loss. Example: Split Cartridge Case The cartridge’s case is damaged. There is a high possibility of media damage and potential loss.
Repositioning or Reattaching a Leader Pin Attention: Use a repaired tape cartridge only to recover data and move it to another cartridge. Continued use of a repaired cartridge may void the warranties of the drive and the cartridge. If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it.
To reposition the leader pin, perform the following steps. 1. Slide open the cartridge door ( 1 in Figure 17) and locate the leader pin 2 (you may need to shake the cartridge gently to roll the pin toward the door). 2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the pin-retaining spring clips 3 . 3. Press the leader pin gently into the clips until it snaps into place and is firmly seated. Ensure that there are no gaps in the seam of the cartridge 4 .
Reattaching a Leader Pin The first meter of tape in a cartridge is leader tape. Once the leader tape has been removed there is a possibility of tape breakage. After reattaching the leader pin, transfer data from the defective tape cartridge. Do not reuse the defective tape cartridge. The Leader Pin Reattachment Kit contains three parts: v Leader pin attach tool (see 1 in Figure 19). A plastic brace that holds the cartridge door open. v Cartridge manual rewind tool (see 2 in Figure 19).
The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 20) to the cartridge 2 so that the tool’s hook 3 latches into the cartridge’s door 4 . Pull the tool back to hold the door open, then slide the tool onto the cartridge. Open the tool’s pivot arm 5 . Figure 20. Attaching the leader pin attach tool to the cartridge.
2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( 1 in Figure 21) to the cartridge’s hub 2 by fitting the tool’s teeth between the teeth of the hub. Turn the tool clockwise until you see the end of the tape inside the cartridge. Then, slowly turn the rewind tool counterclockwise to bring the tape edge toward the cartridge door 3 . 3. Continue to turn the rewind tool counterclockwise until approximately 12.7 cm (5 in.) of tape hangs from the cartridge door.
7. Position the tape in the alignment groove of the leader pin attach tool (see 1 in Figure 23). 8. Place a new C-clip into the retention groove 2 (Figure 23) on the leader pin attachment tool and make sure that the clip’s open side faces up. 9. Place the leader pin (from step 6 on page 59) into the cavity 3 (Figure 23) of the leader pin attach tool. Attention: To prevent the leader pin from rolling into the cartridge, in the following step use care when folding the tape over the pin. 10.
13. Use your fingers to remove the leader pin from the cavity 3 in the leader pin attach tool. 14. Use the cartridge manual rewind tool to wind the tape back into the cartridge (wind the tape clockwise). Ensure that the leader pin is latched by the pin-retaining spring clips on each end of the leader pin. 15. Remove the rewind tool. 16. Remove the leader pin attach tool by lifting its end up and away from the cartridge.
Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the drive was exposed). The best storage container for the cartridges (until they are opened) is the original shipping container.
Disposing of Tape Cartridges Under the current rules of the U.S. Environmental Protection Agency (EPA), regulation 40CFR261, the LTO Ultrium Tape Cartridge is classified as non-hazardous waste. As such, it may be disposed of in the same way as normal office trash. These regulations are amended from time to time, and you should review them at the time of disposal. If your local, state, country (non-U.S.A.
Ordering Custom Bar Code Labels If custom bar code labels are required for your data or cleaning cartridges, order them directly from the authorized label suppliers in Table 12. Table 12. Authorized suppliers of custom bar code labels In America In Europe and Asia EDP/Colorflex 697 South Pierce Street Louisville, CO 80027 U. S. A. Telephone: 800-522-3528 http://www.colorflex.com/Ai/Home.asp EDP Europe, Ltd. 43 Redhills Road South Woodham Ferrers Chelmsford, Essex CM3 5UL U. K.
Chapter 6. Resolving Problems If you encounter problems when running the IBM TotalStorage LTO Ultrium 2 Tape Drive, refer to Table 13. If the problem is not identified in Table 13, refer to “Methods of Receiving Errors and Messages” on page 66. The color and condition of the status light may also indicate a problem. For more information, see “Status Light” on page 32. Table 13. Troubleshooting tips for the IBM TotalStorage LTO Ultrium 2 Tape Drive If the problem is this.... Do this....
Table 13. Troubleshooting tips for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued) If the problem is this.... Do this.... The tape drive does not respond to server commands. Press and hold the unload button on the drive for 10 seconds to force a drive dump. The drive will save the dump and then reboot to allow communication to the drive to occur. Do not cycle power, as this will erase the contents of the dump.
Descriptions and Corrective Actions for Errors and Messages Table 15 gives descriptions of the errors and messages that pertain to the Ultrium 2 Tape Drive, and tells what to do when you receive them. Attention: If the tape drive detects a permanent error and displays an error code other than 0, it automatically performs a drive dump. If you force a drive dump, the existing dump will be overwritten and data will be lost.
Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code 3 Cause and Action Firmware problem. The tape drive determined that a firmware error occurred. Perform the following action: 1. Collect a drive dump from one of the following: Note: Do not force a new dump; the tape drive has already created one.
Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code 6 Cause and Action Tape drive or media error. The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code 7 Cause and Action A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge. Try another tape cartridge. If the problem occurs with multiple tape cartridges, see “Resolving Media-Related Problems” on page 82.
Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive (continued). The single-character display clears if you power-off the drive. Code F Cause and Action The tape drive determined that no light is being received over the Fibre Channel. See “Fixing Fibre Channel Errors” on page 79. The error code clears when the drive detects light or when you place the drive in maintenance mode.
Display Detail Report for Resource Name TAP07 Log ID . Date . . Reference Table ID Type 3580 . . . . . . code . . . . . . . . . . . . . . . Model 002 . . . . . . . . : : : : 00452B54 08/14/02 9210 63A00001 Serial Number 00-00000 Resource Name TAP07 Sequence . . . . Time . . . . . . Secondary code . IPL source/state . . . . . . . . : : : : 4732468 09:50:21 00000000 B/3 Class . . . . . . . . . . : Permanent System Ref Code . . . . .
Example of a Drive Error Log: In the SENSE DATA area of Figure 26, entries in bold are defined as follows: Hexadecimal Code Description 01 SCSI Command 0000, 0200, 0000 Command parameters 70 Byte 0 of SCSI sense data 03 Sense key 5200 ASC/ASCQ (Additional Sense Code/Additional Sense Code Qualifier) 20B0 FSC (Fault Symptom Code) 058A Relative LPOS 02 SCSI ID LABEL: IDENTIFIER: TAPE_ERR1 4865FA9B Date/Time: Wed Oct 11 11:39:43 Sequence Number: 25264 Machine ID: 000D090D4C00 Node ID: tsm Cl
Example of a SCSI Bus Error: LABEL: IDENTIFIER: SCSI_ERR10 0BA49C99 Date/Time: Wed Oct 18 09:55:32 Sequence Number: 16140 Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: H Type: TEMP Resource Name: scsi3 Resource Class: adapter Resource Type: sym896 Location: 40-59 VPD: Product Specific.( ).......DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number.................03N3606 EC Level....................F71335 Manufacture ID..............A16592 Serial Number...............
Obtaining a Drive Dump You can obtain a drive dump by selecting a function code on the IBM TotalStorage LTO Ultrium 2 Tape Drive or by using a device driver utility (or a system tool) on the server. The sections that follow describe each method. Using the Drive to Obtain a Dump To obtain a drive dump directly from the IBM TotalStorage LTO Ultrium 2 Tape Drive: 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval, press the unload button three times.
Viewing the Drive Error Log The Ultrium 2 Tape Drive keeps an error log that you can use to identify and correct errors. The log contains the 10 most recent error codes, which appear (one at a time) on the single-character display. To view the drive error log: 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval press the unload button three times. The status light becomes solid amber, which means that the drive is in maintenance mode. 3. Press the unload button once per 1.
Resolving Problems Reported by the Server The procedure for fixing SCSI bus or Fibre Channel errors varies, depending on whether the error is consistent or intermittent, and whether your configuration contains single or multiple Ultrium 2 Tape Drives. The sections that follow describe how to fix each type of error.
v If the error does not occur, connect one tape drive at a time back to the bus and repeat step 3 for each tape drive until you can identify which drive is defective. Note: Ensure that the SCSI terminator is always on the last tape drive on the SCSI bus. 4. Determine if the problem is with only one tape drive or with two or more tape drives. v If the problem is with only one tape drive, run the SCSI wrap test on that tape drive (see Function Code 6 in Table 9 on page 36).
Fixing Fibre Channel Errors If you are connected to a Fibre Channel Storage Area Network (SAN) by using a SAN Data Gateway, use the IBM Storage Area Network Gateway Module Setup, Operator, and Service Guide to determine whether the problem is occurring between the drive and the SAN Data Gateway. If you are using a SCSI drive and are having SCSI problems, see “Fixing SCSI Bus Errors” on page 77. Starting Problem Determination Before starting the problem determination, perform the following steps: 1.
9. When the problem is corrected (or determined to be a server problem), restore all of the fiber cables to their correct position. Fixing a Consistent Error with Multiple Drives on a Fibre Channel Loop Use the following procedure to determine if all of the drives on the Fibre Channel have the problem: 1. Use a device driver utility (such as ntutil or tapeutil) to verify that the drive is available and properly configured at the server. 2.
Fixing Intermittent Fibre Channel Errors 1. Determine the type of Fibre Channel topology that you are using (see page 6). 2. Ensure that the configuration and software levels are supported (see “Fibre Channel Attachment” on page 6). 3. Check that each Fibre Channel cable does not exceed 500 m (1640 ft). 4. Ensure that all Fibre Channel cables are installed correctly. Refer to the appropriate steps in Chapter 3, “Installing the Tape Drive” on page 13. 5.
Resolving Media-Related Problems To resolve problems that are related to media, the Ultrium 2 Tape Drive’s firmware includes: v Test Cartridge & Media diagnostic that verifies whether a suspect cartridge and its magnetic tape are acceptable for use. v Statistical Analysis and Reporting System (SARS) to assist in isolating failures between media and hardware.
Chapter 7. Servicing the Tape Drive Removing a SCSI Tape Drive from an Enclosure To remove an IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 from an enclosure, perform the following steps: 1. Ensure that the tape drive does not contain a tape cartridge. 2. Deconfigure the drive from the server (for instructions, see your server’s documentation). 3. Turn off the power to the enclosure. Disconnect the power cable from the enclosure and the electrical outlet. 4. Remove the cover of the enclosure. 5.
Removing a Fibre Channel Tape Drive from an Enclosure To remove an IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F from an enclosure, perform the following steps: 1. Ensure that the tape drive does not contain a tape cartridge. 2. Deconfigure the drive from the server, switch, or hub (for instructions, see the documentation for these devices). 3. Turn off the power to the enclosure. Disconnect the power cable from the enclosure and the electrical outlet. 4.
Manually Removing a Tape Cartridge If problem-determination procedures identify the Ultrium 2 Tape Drive as the source of a problem, you can optionally perform one of the following: v Replace the entire unit. For more information, contact your OEM Product Application Engineer (PAE). v Manually remove the cartridge (see “Removing the Cartridge”). v If you are unable to manually remove the cartridge, contact trained service personnel for assistance.
To manually remove a tape cartridge, perform the following steps: 1. Place the drive so that the front faces you, then tilt it on its left side (see Figure 30). 2. Locate the access hole at the bottom of the unit (see 1 in Figure 30). 3. Insert a 2.5-mm allen wrench into the access hole and position the wrench so that it is seated in the screw of the supply reel motor. 4. Push open the door of the tape load compartment and locate the flag 2 on the drive’s takeup reel. Figure 30.
6. Continue to rotate the allen wrench until you feel resistance. The tape has been rewound as far as it can go without unthreading. Note: The number of required rotations depends on where the beginning of the tape is on the cartridge’s takeup reel. You may have to rotate the allen wrench for a lengthy period. 7. With the allen wrench still inserted into the bottom access hole, insert a small-blade screwdriver or potentiometer-setting tool into the access hole for the loader motor gear 3 . 8.
Fixing an Internal Jam Attention: This procedure must be performed only by trained service personnel. If problem-determination procedures identify the Ultrium 2 Tape Drive as the source of a problem, replace the entire unit. If you are not a trained service person, do not attempt to open the drive for repairs. Attempting a repair other than the manual removal of a tape cartridge will void your warranty. Before performing this procedure, ensure that you have completed the steps that begin on page 86.
Figure 31. Removing the top cover of the drive 4. Examine the drive to determine the cause of the problem: v If the tape is broken, do not attempt repair. Return the drive and the stuck tape to your reseller for maintenance (note that your tape will be scrapped). v If the leader pin dropped from the leader block, go to step 5 on page 90 and continue this procedure.
5. Place the tape drive so that the front faces you, then tilt it on its left side (see Figure 32). 6. At the bottom of the drive, locate the access hole ( 1 in Figure 32). Attention: In the following steps, do not allow drive components to touch the head 2 . Damage may result to the head. 7. Insert a 2.5-mm allen wrench into the access hole and position the wrench so that it is seated in the screw of the supply reel motor. Figure 32. Rewinding the leader pin into the tape cartridge 8.
9. While keeping the tape taut with your fingers, rotate the allen wrench clockwise 1 to wind the excess tape into the cartridge. Guide the leader pin toward the cartridge and drop it inside the cartridge door. Ensure that no tape is left outside of the cartridge. Remove the allen wrench. Note: Do not attempt to seat the leader pin into the cartridge’s clips; this will interfere with the motion of the leader block. 10.
12. Rotate the loader motor gear in the unload direction until the leader block is fully inside the drive (see 1 in Figure 34). Figure 34. Rotating the loader motor gear until the leader block is fully inside the drive. The drive is shown on its side. The head is on the right and the arm of the head brush at the bottom of the figure.
13. Continue to rotate the loader motor gear counterclockwise. The leader block retracts and occupies the opening to the drive (see 1 in Figure 35). Figure 35. Rotating the loader motor gear so that the leader block retracts. The drive is shown on its side. The head is on the right and the arm of the head brush at the bottom of the figure. Chapter 7.
14. Rotate the loader motor gear counterclockwise until you feel resistance and the cartridge rises and ejects (see Figure 36). Figure 36. Rotating the loader motor gear until the cartridge ejects 15. Remove the tape cartridge. If the leader pin is not seated correctly in the cartridge, see “Repositioning or Reattaching a Leader Pin” on page 55. 16. Copy the data on the stuck tape cartridge to another cartridge.
Appendix A. Tools and Supplies Table 16 lists the tools and supplies that you can use with the IBM TotalStorage LTO Ultrium 2 Tape Drive. To order tools and supplies, contact your OEM Product Application Engineer (PAE) or visit the web at http://www.ibm.com/storage/lto. Table 16. Tools and supplies for the IBM TotalStorage LTO Ultrium 2 Tape Drive IBM Part Number 08L9129 © Copyright IBM Corp. 2002 Product Description Leader pin reattachment kit -- 2.
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Appendix B. TapeAlert Flags TapeAlert is a patented technology and standard of the American National Standards Institute (ANSI) that defines conditions and problems that are experienced by tape drives. The technology enables a server to read TapeAlert flags from a tape drive through the SCSI, Fibre Channel, or Library/Drive Interface (LDI or RS-422 interface). The server reads the flags from Log Sense Page 0x2E.
TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Number Flag Parameter (in hex) 11 0Bh Cleaning media Set when you load a cleaning cartridge into the drive. No action required. 12 0Ch Unsupported format Set when you load an unsupported cartridge type into the drive or when the cartridge format has been corrupted. Use a supported tape cartridge. 15 0Fh Cartridge memory chip failure Set when a cartridge memory (CM) failure is detected on the loaded tape cartridge.
TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Number Flag Parameter (in hex) 34 22h Download fail Set when an FMR image is unsuccessfully downloaded to the tape drive via the SCSI or Fibre Channel interface. 36 24h Drive temperature Set when the drive’s temperature See error code 1 in Table 15 on sensor indicates that the drive’s page 67. temperature is exceeding the recommended temperature of the enclosure (see Table 4 on page 11).
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Notices Trademarks The following are trademarks of International Business Machines Corporation in the United States, or other countries, or both. AIX AS/400 Eserver IBM iSeries OS/400 pSeries RS/6000 SP TotalStorage zSeries The following are U.S. trademarks of Hewlett-Packard Company, International Business Machines Corporation, and Seagate Technology.
Electronic Emission Notices Special Considerations for Electromagnetic Compatibility For Class B electromagnetic emissions applications, the IBM TotalStorage LTO Ultrium 2 Tape Drive requires that you install it with a Class B front bezel. Contact IBM for ordering information or for assistance with bezel design requirements for Class B environments. System integrators should refer to the product’s functional specification for additional information.
European Union (EU) Electromagnetic Compatibility Directive This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.
Getting Help If you need assistance while installing or operating your IBM TotalStorage LTO Ultrium 2 Tape Drive, contact your OEM Product Application Engineer (PAE). Warranty The warranty for this product is negotiated on a per-customer basis.
Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. sense data. Autosense data is available only in the Fibre Channel version of the Ultrium 2 Tape Drive (Model T400F). Numbers and Symbols B 2:1 compression. The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression.
C C. See Celsius. capacity. The amount of data that can be contained on storage media and expressed in bytes. counterclockwise. In a direction opposite to that in which the hands of a clock rotate, as viewed from the front. current. The quantity of charge per unit of time. Current is measured in amperes. cartridge. See tape cartridge. cycle power. To apply and remove electrical power to a device within a short time span. cartridge door.
drive head. The component that records an electrical signal onto magnetic tape, or reads a signal from tape into an electrical signal. fiber optic cable. The medium by which light is transmitted through fibers or thin rods of glass or some other transparent material of high refractive index. drive sense data. See SCSI drive sense data. fiber optics. A branch of optics dealing with the transmission of light through fibers or thin rods of glass or some other transparent material of high refractive index.
Fibre Channel protocol. An evolving ANSI interconnection standard for high-speed data transfer among computers and storage devices defined by the Fibre Channel Protocol (FCP). At the physical level, data is transmitted serially over pairs of point-to-point links between FC ports. With appropriate components, data can be transferred at 100 MB/sec up over a distance of 10 km between FC ports.
input/output (I/O). Data that is provided to a computer or data that results from computer processing. insertion guide. On the surface of the IBM LTO Ultrium Tape Cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly. install. (1) To set up for use or service. (2) The act of adding a product, feature, or function to a server or device either by a singular change or by the addition of multiple components or devices. Internet.
moderate-sized geographic area (1 to 10 km) such as a single office building, warehouse, or campus. M log sense data. See SCSI log sense data. m. See meter. loop. (1) A series of instructions that is repeated until a terminating condition is reached. (2) To connect so as to complete a loop. magnetic tape. A tape with a magnetizable surface layer on which data can be stored by magnetic recording. loop ID. See loop identifier. maintenance mode.
N N/A. Not applicable. native storage capacity. The amount of data that can be stored without compression on a tape cartridge. native sustained data transfer rate. See data transfer rate. negotiated speed. Defined by Fibre Channel Standards, the algorithm that ensures the highest speed that is supported by both the Ultrium 2 Tape Drive and the port to which it attaches.
power-off. To remove electrical power from a device. S power-on, powered-on. (1) To apply electrical power to a device. (2) The state of a device when power has been applied to it. s. See second. private device. A device that is attached directly to a server and is not connected to a fabric or switch. A private device can be part of an arbitrated loop topology or point-to-point topology. SAN Data Gateway.
the drive. Log sense data is used to diagnose problems, especially if the problems are intermittent. SCSI wrap plug. A connector mechanism that connects to a SCSI port for the purpose of testing the Ultrium 2 Tape Drive’s circuitry for the SCSI interface. standard serial and parallel ports (up to 160 megabytes per second). The variations include: v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps. v SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps. SCSI wrap test.
another. A typical switch can facilitate several simultaneous bandwidth transmissions between different pairs of nodes. TotalStorage LTO Ultrium 2 Tape Drive. See IBM TotalStorage LTO Ultrium 2 Tape Drive. track. A linear or angled pattern of data that is written on a tape surface. T transfer rate. See data transfer rate. TapeAlert. A patented technology and ANSI standard that defines conditions and problems that are experienced by tape drives. TapeAlert flags.
vital product data (VPD). Information about a product. Among other details, the VPD may include a model number, serial number, part number, or level of firmware. volt. The SI (international) unit of potential difference and electromotive force. Formally defined as the difference of electric potential between two points of a conductor that carries a constant current of one ampere when the power dissipated between these points is equal to one watt. VPD. Vital product data.
116 IBM TotalStorage LTO Ultrium 2 Tape Drive
Index A acclimating the drive 16, 52, 53 address for Fibre Channel drive 7, 19 for SCSI drive 5, 17 AIX 3 AL_PA description 7, 19 setting to add LIDs 22 setting to get status of loop 20 altitude specification 11 Arbitrated Loop Physical Address (AL_PA) description 19 setting to add LIDs 22 setting to get status of loop 20 AS/400 device driver support 9 obtaining error information from 71 supported server and operating system 3 attaching leader pin to tape, procedure 55 attention notice, definition vii B ba
errors descriptions and corrective actions 67 Fibre Channel 79 media 82 methods of receiving 66 obtaining from AS/400 or iSeries servers 71 obtaining from RS/6000 or pSeries servers 72 reported to enclosure 66 reported to server 71, 77 reported to tape drive error log 76 SCSI bus 77 TapeAlert flags 97 troubleshooting tips 65 using sense data 71 exiting maintenance mode 45 G F I fabric, switched 6 fast read/write test 43 FC-AL topology 6 FCC statement 102 feature switches Fibre Channel 15 SCSI 14 Federal
LID/status connector 15 light-emitting diode 31, 32 Linear Tape-Open (LTO) Cartridge Memory (CM) 48 link services, changing 24 Linux device driver support 9 supported server and operating system 3 load and unload cycle life for data cartridge 48 loading a tape cartridge 34 loop identifier (LID) description 7, 19 setting to add LIDs 19, 22 setting to get status of loop 19, 20 low-power mode 2 LTO cartridge memory 47 P 47, M maintenance functions clearing error code log 42 converting an FMR tape to a scratc
SCSI drive (continued) ordering a wrap tool 95 rear view 14 removing 5, 83 resetting 5 SCSI connector 14 SCSI ID connector 14 setting an ID 17 supported servers and operating systems 3 terminating 18 type of connector 1 type of interface 1, 4 updating firmware from 45 wrap test 39, 40 SCSI interface 1, 4 SCSI wrap test, running 39 security of data on cartridge 63 sense data, using 71 server configuring tape drive to 29 resolving errors 77 supported 3 updating firmware from 45 servicing the tape drive 32, 83
updating firmware from FMR tape 32, 37, 46 through Library/Drive Interface (LDI or RS-422) 45 through SCSI or Fibre Channel interface 32, 45 V viewing latest supported attachments voltage 11 9 W warranty 104 weight of tape drive 11 wet bulb temperature specifications for media 62 for tape drive 11 width of tape drive 11 Windows 2000 device driver support 9 supported server and operating system Windows NT device driver support 9 supported server and operating system World Wide Node Name 8 World Wide Port
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