User's Manual

www.tuv.com
Test Report No.: 14009429 001 Appendix 4 page 28 of 30
<
Page 13>
Troubleshooting
If you are unable to connect your headset and mobile handset, please try the following:

Ensure your headset is turned off and is properly charged.

Ensure the headset is paired with your mobile handset.

Ensure your mobile handset’s Bluetooth feature is activated. Please refer to your mobile handset user
guide for specific instruction.

Ensure the headset is within a maximum of 10 meters of your mobile handset(s) and there are no
obstructions, such as walls or other electronic devices in between.
If the above steps do not solve your problem, please replace a new battery and remove your mobile handset
battery for a while.
The i.Tech BluePRO Headset is compliant with and adopts the Bluetooth Specification 1.2. However,
interoperability between the device and other Bluetooth-enabled products is not guaranteed because it depends
on compatibility. For more information on the compatibility between the device with other Bluetooth-enabled
products, please check with the manufacturer or browse http://www.itechdynamic.com