User's Guide
Table Of Contents
- COVER
- COPYRIGHT
- 1. INTRODUCTION
- 2. SAFETY PRECAUTIONS
- 3. OPERATING PRECAUTIONS
- 4. PREPARATION
- 5. IDENTIFYING MODEL TYPE
- 6. EACH PART OF PRINTER
- 7. LED INDICATION OF PRINTER
- 8. INSTALLING BATTERY PACK
- 9. LOADING THERMAL PAPER
- 10. TEST PRINT
- 11. FUNCTION SETTINGS
- 12. CONNECTING TO HOST DEVICE
- 13. INSTALLING BELT CLIP / SHOULDER STRAP
- 14. CHARGING BATTERY PACK
- 15. CHARGING BY CRADLE
- 16. CHARGING BY CAR CHARGER
- 17. CHARGING BY BATTERY CHARGER
- 18. PRINTER MAINTENANCE
- 19. TROUBLESHOOTING
- 20. SPECIFICATIONS
- 21. ACCESSORIES AND CONSUMABLE PARTS
- 22. MS SETTINGS LIST
- REAR COVER
67
19. TROUBLESHOOTING
Check the following points before requesting for repair:
The power does not turn on
• Is the specified battery pack being used?
• Is the battery pack sufficiently charged?
• Is the battery pack installed correctly?
The printer does not print or connect
• Is the USB cable connected correctly?
• Do the specifications of the USB cable conform to its specifications of this manual?
• Does the used interface conform to the printer?
• Is the Bluetooth / Wireless LAN status normal?
• Is the communication condition between the printer and the host device correct?
• Is the specified thermal paper being used? Is the paper orientation (surface/back) correct?
An error is shown
• See "7 LED INDICATION OF PRINTER".
• Are the function settings of the printer correct?
The battery pack cannot be installed
• Is the battery pack connected correctly?
• Is the specified battery pack being used?
The battery runs out soon even if charged
• Has the battery been charged correctly?
• If the battery pack is charged correctly but does not last for a long time, it is almost dead.
Replace it with a new one.