Warranty

[phone], or [phone]. For ValueRAM memory product returns, please contact
Technical Support at [phone] for RMA service and support.
Once you have obtained an RMA number from Kingston, you must, within thirty (30) days, send
the product to Kingston Technology Company, Inc., Customer Service, 17665-A Newhope
Street, Fountain Valley, CA 92708 USA. You are responsible for the cost of insuring and
shipping your returned products. Products shipped to the service center must be properly
packaged to prevent damage in transit. You must include the Kingston RMA number
prominently displayed on the outside of your package. If you send your product to the service
center without the RMA number prominently displayed on the outside of the package, it will be
returned to you unopened.
Europe, Middle East and Africa:
In Europe, Middle East and Africa, if you are unable to return the product to your original point
of purchase or to the authorized Kingston dealer or distributor from whom you purchased the
product, you may return the product directly to the Kingston service centre after first obtaining a
Return Material Authorization (“RMA”) number from Kingston. An RMA number is obtained
by visiting kingston.com/en/support. In some circumstances, we may require proof of purchase.
Once you have obtained an RMA number from Kingston, you must, within thirty (30) days, send
the product to Kingston Technology Europe Co LLP, Kingston Court, Brooklands Close,
Sunbury on Thames, Middlesex, TW16 7EP, UK. You are responsible for the cost of insuring
and shipping the product(s). The product(s) must be properly packaged to prevent damage in
transit. The Kingston RMA number must be prominently displayed on the outside of the
package. If you fail to display the RMA number the package will be returned to you unopened.
Asia:
In Asia, please click on the region which applies to you. In Taiwan, you can either return a
defective product to our local distributor, service center or complete an online application
procedure. Go to http://dbcs.kingston.com/web_rma/taiwan/ to proceed. In China, you can apply
for an RMA through either an authorized distributor or an authorized service center. For a list of
service centers in China, please visit
http://legacy.kingston.com/china/support/center/network.htm.
In all other Asian countries, please contact your local distributor or dealer to arrange a Return
Material Authorization (“RMA”).
Within 3 days of RMA issuance from Kingston, the defective product must be properly packaged
and shipped insured by FedEx only to Kingston Technology Far East Corp, 4F, No. 8, Kedung
3RD., Chunan, Miaoli, Taiwan 35053, R.O.C. Kingston will not be responsible for any expenses
incurred for utilizing the freight and custom clearance fee. For the complete Kingston
Technology Far East RMA Policy (access is limited to authorized Kingston distributors and
dealers), please go to: http://portal.kingston.com/portal/login.asp.
The returned product will become the property of Kingston. Repaired or replacement product
will be shipped at Kingston's expense.