Warranty

If you experience difficulty during the installation or subsequent use of a Kingston product, you
may contact Kingston's Technical Support department prior to servicing your system.
For support over the Internet, visit kingston.com/support.
Kingston also provides free English-language technical support to its customers worldwide.
In the United States:
Kingston Technical Support in the United States and Canada can be contacted directly by
calling: +1 (714) 435-2639 or toll-free at: +1 (800) 435-0640.
Europe, Middle East and Africa:
Kingston Technical Support in Europe, Middle East and Africa with the exception of countries
listed elsewhere can be contacted by calling +44 (0) 1932 738888; or for national rate telephone
numbers, visit http://www.kingston.com/en/company/contacts.
In Asia:
Kingston Technical Support in Asia can be contacted directly by calling:
Calling from Australia: 1800-620-569, Toll-Free
Calling from New Zealand: 0800-546-478, Toll-Free
Calling from China: 800-810-1972, Toll-Free
Calling from Hong Kong: 800-900478, Toll-Free
Calling from India: 1-860-233-4515/+917385709311/+917385709322, toll call (Monday
through Saturday, 9:30am to 5:00pm)
Calling from Japan: 00531-88-0018, Toll-Free
Calling from Malaysia: 1800-812078, Toll-Free
Calling from Singapore: 800-8861042, Toll-Free
Calling from Taiwan: 0800-666-200, Toll-Free
Calling from Thailand: 001800-861-0018, Toll-Free
Calling from other Asian countries: +886-3-500-1715, toll call
Warranty Claim Procedures and Requirements
To obtain warranty service, you may return a defective product to your original point of
purchase, or the authorized Kingston dealer or distributor from whom you purchased the
Kingston product. Please confirm the terms of its return policies prior to returning the product.
Typically, you must include product identification information, including model number and
serial number (if applicable) with a detailed description of the problem you are experiencing.
You must also include proof of the date of original purchase as evidence that the product is
within the applicable warranty period.
United States:
In the United States, you may return the product directly to the Kingston service center after first
obtaining a Return Material Authorization ("RMA") number from Kingston. An RMA number is
obtained by visiting kingston.com/us/support or by calling Kingston Customer Service at +1