Users Manual

24 | Page
Troubleshooting
PROBLEM SOLUTION
There is no power to the
touch screen display.
Check the power lead is pushed
firmly into power socket at rear
of machine.
Turn the power off and then
back on again at the base unit.
Check both the base unit wire
connector, and the control
panel wire connector are made
firmly with the post connectors.
If there is no light at the power
switch on the rear of the
machine, change the fuse
(spare fuse is supplied inside
fuse holder in mains socket).
The machine is loud and rocks
around on the floor.
Ensure the machine is on a
firm stable surface.
The platform won’t move and
I can hear the motor running,
or there is a squealing sound.
The internal fan belt may
require adjustment, please
contact Hypervibe.
The post is quite loose,
especially at higher speeds.
Some movement in the post is
normal. It can become loose
over time, and the bolts which
attach the post to the base may
require tightening.