Warranty Guide
If the product will not work aer you have read the troubleshoong guide and
pracced the troubleshoong opons, you are advised to return the Hydro Crunch™
light system to the retailer you purchased it from. The dealer will be able to examine
the light and test its components. If they are not able to repair the light, they will
return it to us for examinaon and repair/replacement. Do not aempt to repair any
product on your own, as serious injury or death may result. If the retailer is not able
t
o hel
p you and the light is sll under manufacturer’s warranty, you may contact us
for technical support. In some cases, you will be issued an RMA# (return
merchandise authorizaon number) to return the unit for factory repair. Complete
the warranty form below and return the light with all original packaging, your
receipt of purchase, and a valid RMA# to the address below. Please pack and ship
the light in its original packaging. If it is damaged in shipment we cannot be
responsible and the warra
nty may b
e voided. Once we receive RMA package, it will
be repaired or replaced and shipped back to you. Please note if an addional
warranty was purchased and include the extended warranty sales receipt with your
return.
SEND TO:
RMA Dept.
17128 Colima Road Suite 510
Hacienda Heights, CA 91745
714-516-8176
RETURN FORM
Include the following if returning:
√ Proof of purchase
√ This completed form
√ RMA# on the outside of the box
√ Extended warranty receipt
3 Year Limited Warranty Service
Return Merchandise Authorizaon Number (Required):
Contact Name:
Address:
Phone #:
Email Address:
Please give a brief descripon of your technical issue:
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