Warranty

IMPORTANT PRODUCT INFORMATION
READ IMMEDIATELY
SAFETY FIRST!
Failure to observe the following safety warnings may result in serious injury or death. Use all products only as directed.
Failure to observe these safety warnings will result in a waiver of any and all liability on the part of its manufacturer, and
resellers, and will void all warran
es to the extent permi ed by law.
WARNINGS AND INSTRUCTIONS
FOR USE:
• Disconnect power before re-lamping.
• When re-lamping, make sure lamp has
me to cool before touching.
• Make sure power cord is connected properly.
• DO NOT hang ballast by power cord or lamp cord.
• DO NOT make contact with the interior of the socket while the power is on.
• DO NOT plug or unplug a lamp cord while the ballast is turned on.
• ALWAYS unplug the ballast from the power source before connec ng or disconnec ng any ligh ng device to ballast, moving
ballast, or
otherwise touching or handling ballast or its components.
• DO NOT use with generators. Warranty will be voided.
• NEVER stand beneath the ballast.
• NEVER put hands or any other objects in the interior of the ballast.
• DO NOT operate this or any ligh ng system in wet areas.
• NEVER get the ballast wet or allow it to come into contact with water or any other liquids.
• NEVER drop, shake or jostle the ballast.
• NEVER a
empt to insulate or otherwise cover the ballast, as it releases a great deal of heat and may cause a fire or other
damage.
Ballasts should always have plenty of room to breathe and good ven
a on around them.
• DO NOT plug this system into a supply voltage other than what is instructed on your fixture.
• DO NOT a
empt open or rewire the components of the light system. It will void the warranty and may cause serious injury
or death.
• NEVER a
empt to rewire or alter any internal or external mechanisms or components on the ballast. This includes trying to
cut and/or rewire the cords.
• If any part of the lamp is damaged, replace lamp immediately.
• Disconnect the unit from a power source before replacing lamps or any other parts.
• When replacing lamps, make sure the lamp has had
me to cool before touching.
• Make sure power cord and lamp cord are connected securely to the unit.
• These products operate at very high temperatures. Keep away from children.
• Glass is required for reflectors using metal halide (MH) lamps for UL lis
ng to apply. Glass is not required for high pressure
sodium (HPS) lamps to be UL listed.
• Always use a three prong
mer rated for 15 amps or more with light systems.
• Do not operate lamps that are a different w
age than the ballast specifies.
• Read all instruc
ons completely before emp ng to power on unit. Failure to follow the warnings and instruc ons for use
may result in serious injury or death, for which the manufacturer and resellers expressly disclaim any and all liability.
2
2 Year Limited Warranty Service
If the product will not work a er you have read the troubleshoo ng guide and prac ced the troubleshoo ng op ons,
you are advised to return the light system to the retailer you purchased it from. The dealer will be able to examine the
light and test its components. If they are not able to repair the light, they will return it to us for examina
on and
repair/replacement. Do not a
mpt to repair any product on your own, as serious injury or death may result. If the
retailer is not able to help you and the light is s
l under manufacturer’s warranty, you may contact us for technical
support. In some cases, you will be issued an RMA# (return merchandise authoriza
on number) to return the unit for
factory repair. Complete the warranty form below and return the light with all original packaging, your receipt of
purchase, and a valid RMA# to the address below. Please pack and ship the light in its original packaging. If it is damaged
in shipment we cannot be responsible and the warranty may be voided. Once we receive RMA package, it will be
repaired or replaced and s
hipped back to you. Please note if an addi onal warranty was purchased and include the
extended warranty sales receipt with your return.
RETURN FORM
Include the following if returning:
 Proof of purchase
 This completed form
 RMA# on the outside of the box
 Extended warranty receipt
Return Merchandise Authorization Number (Required): ___________________________________
Contact Name: _____________________________________________________________________
Address: _______________
___________________________________________________________
__________________________________________________________________________________
Phone #: __________________________________________________________________________
Email Address: ____________________________________________________________________
Please give a brief description of your technical issue: ___________________________________
________________________
__________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
UPDATE ADDRESS:
RMA Dept.
17128 Colima Road Suite 510
Hacienda Heights, CA 91745
714-516-8176
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