User's Manual

10 CONTENTS
Adding a New Vehicle to a Customer..................................................245
Changing the Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Deleting a Customer...............................................................246
Deleting a Vehicle.................................................................246
Deleting a Work Order .............................................................247
Filtering Data ....................................................................247
Creating a Filter............................................................249
Recalling a Filter ...........................................................249
Editing Criteria.............................................................249
Creating Form Letters .............................................................250
Printing Form Letters ..............................................................251
Charting Alignments...............................................................251
Exporting Customer Database Files ..................................................252
Importing DBF Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
6.4 Vehicle Inspection ...................................................................253
Point and Click Inspection Mode .....................................................253
Entering Vehicle Inspection .........................................................253
Setting the Status in Point and Click or Inspection Parts List ...............................254
Context Sensitive Menus for Point and Click or Inspection Parts List . . . . . . . . . . . . . . . . . . . . . . . . . 255
MAP Inspection Videos ............................................................256
Printing Inside Point and Click .......................................................256
Sorting Options/Category...........................................................256
Parts List Inspection Mode..........................................................257
Selecting the Inspection Group & Sub-Groups ..........................................257
Show All Modes ..................................................................258
Printing Selected Items and Illustrations ...............................................258
Including Illustrations in Printouts.....................................................258
Adding Notes to Printouts...........................................................259
Sample Printout ..................................................................259
Sorting by Illustration ..............................................................259
Sorting by Part Name..............................................................260
Toggling to the Parts List Screen .....................................................260
Toggling to Point and Click Inspection .................................................260
Motorist Assurance Program (MAP) Guidelines .........................................260
Using MAP ......................................................................261
Printing the Inspection Report .......................................................262
Cradle Inspection .................................................................262
6.5 Tools and Kits.......................................................................263
Accessing Tools and Kits ...........................................................263
Tools and Kits Screens.............................................................264
Changing the Angle.........................................................264
Using Tools and Kits Videos.........................................................265
Selecting Tools and Kits Manufacturers................................................266
Ordering Tools and Kits Online ......................................................266
Printing Reports ..................................................................268
Print Tools and Kits List Reports ...............................................268
Print Tools and Kits List and Pictures Reports ....................................268
6.6 On-The-Job-Training .................................................................269
Training Videos...................................................................270
6.7 i•SHOP ............................................................................273
6.8 ASA Network Manager................................................................273
6.9 VideoTech..........................................................................276
VideoTech Overview...............................................................276
Accessing VideoTech ..............................................................276
Playing a VideoTech Video..........................................................276
Video Controls ...................................................................277
VideoTech Instructional Videos ......................................................277
6.10 Transmitting Measurements for Auditing .................................................278
Transmitting Measurements in the C111 Format - Partial Measurements C111 Format A..........281
Transmitting Measurements in the C111 Format - Partial Measurements C111 Format B..........282