User's Manual

OPERATION
25
Problem The vanes do not close fully when the shade stops in the lowest position.
Solution The shade should be programmed to stop in its lowest position with the vanes
closed. A small distance between the front and back fabric facings in the fully
closed position is normal.
■ If this distance is excessive or moves over time, open the shade to its full
“vane open” position and try again. If this does not correct the problem,
reset the bottom limit. See “Resetting the Shade” on page19.
■ See the PowerView
™
Motorization Remote Control Guide for operation or
programming troubleshooting solutions.
Problem The shade raises from the sill when the vanes areclosed.
Solution A small gap between the sill and the bottom of the shade is normal in the fully
lowered “vane closed” position. The gap is necessary to allow for the unimpeded
movement of the bottomrail.
■ If this distance is excessive or moves over time, open the shade to its full
“vane open” position and try again. If this does not correct the problem,
reset the bottom limit. See “Resetting the Shade” on page19.
■ See the PowerView Motorization Remote Control Guide for operation or
programming troubleshooting solutions.
Problem The front fabric appears to cling to the back fabric.
Solution Lightly apply a static spray for home furnishings. Follow the manufacturer’s
directions. Allow the shade to dry in the fully lowered position. If necessary,
reapply the static spray each time the shade is professionally cleaned.