User's Manual

21
PowerView LED Feedback
Slow red blink
Connected to Ethernet but not joined
to PowerView Shade Network
Solid blue Connected, normal operation
Blank Not functioning, check power
Problem: Cannot connect to the Hub
with the PowerView
App.
Check for solid blue light on the Hub (see LED Feedback
chart below).
Check Ethernet connection between the Hub and wireless router.
Check that the mobile device is on the same network as
wireless router.
Problem: The Hub does not respond to
serial commands.
Check that the Hub responds to commands from the
PowerView
App.
Check serial port connections.
Check command strings for correct format.
TROUBLESHOOTING