User's Manual
21
PowerView LED Feedback
Slow red blink
Connected to Ethernet but not joined
to PowerView Shade Network
Solid blue Connected, normal operation
Blank Not functioning, check power
Problem: Cannot connect to the Hub
with the PowerView
™
App.
• Check for solid blue light on the Hub (see LED Feedback
chart below).
• Check Ethernet connection between the Hub and wireless router.
• Check that the mobile device is on the same network as
wireless router.
Problem: The Hub does not respond to
serial commands.
• Check that the Hub responds to commands from the
PowerView
™
App.
• Check serial port connections.
• Check command strings for correct format.
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