Full Product Manual

Humidex
35
Troubleshooting
If the system is not functioning as intended, please follow the instructions below. If a system reboot
is required: Power down (Unplug) all components of the system. Proceed with plugging in the
components in the following order while waiting roughly 1 minute in between each: Exhaust,
Booster, Control.
Problem
Possible Causes
Possible Solutions
Unable to detect an exhaust
• Exhaust not powered
• Exhaust out of range
• Verify if outlet has power
and make sure the cord is
correctly plugged in.
• Bring control closer to
exhaust and power cycle
the control and the exhaust
No exhaust available
• Exhaust not powered
• Exhaust out of range
• Exhaust already paired
• Verify if outlet has power
and make sure the cord is
correctly plugged in.
• Bring control closer to
exhaust and power cycle
the control and the exhaust
Unable to detect your exhaust
• Exhaust not powered
• Exhaust out of range
• Verify if outlet has power
and make sure the cord is
correctly plugged in.
• Bring control closer to
exhaust and power cycle
the control and the exhaust
Exhaust connection failure
• Poor Wi-Fi signal Strength
• Bring control closer to
exhaust and power cycle
the control and the unit
Weather screen not displaying
• System is not connected to
Internet
• Wi-Fi has no internet
connection
• Wi-Fi credential changed
• Weather service
unavailable
• Update Wi-Fi credentials
with myHome mobile
application
• Verify internet connection
• Weather service should
automatically restart when
available