Your YouView Guide
Hello and welcome to YouView Version 1.2 Before you settle down to watch your favourite programme, why not take a few minutes to get to know what YouView can do? This guide will introduce you to YouView’s features and customisation options and help create the YouView experience that’s right for you. For help setting up your YouView box please see the Getting connected guide. If you’d like to stay up to date with all the latest developments and news, please register your details at youview.com.
What’s Inside Your Remote Control 3 Settings 16 Parental Controls 17 Subtitles and Accessibility 18 System Information 20 Network and Internet 21 Device Management 22 Browsing Programmes 4 Guide 5 On Demand 6 Action Panel 7 Pause, Rewind, Fast Forward 8 Your Info and Legal 23 Search 9 Your broadband provider 23 Troubleshooting 24 Specification 29 Safety instructions and precautions 30 Open Source Software Notice 33 Recording 10 Recording: Extras 11 Reminders 12 MyV
Your Remote Control Control YouView Box Control TV* Standby Text/Zoom/Help Skip backward Rewind Record a programme Search for On Demand and Catch Up programmes across YouView Pause Skip forward Play Fast forward Stop playback Displays more information on a programme Opens the YouView Guide Arrow keys to navigate through YouView menus and players Back – jump back to a previous page/step Close/Exit the application Opens the main menu Mute button Colour keys - follow onscreen prompts Enter channel numb
Browsing Programmes Having a great variety of TV shows, films and radio to choose from is a good thing, but it can also make it hard to know where to start. That’s why YouView has made it easy to find your favourites and discover what’s new. TV guide On demand Mini guide The Guide is your electronic TV and Radio listings. It not only shows you what’s on TV and radio for the next 7 days, but it also lets you catch up on many programmes you may have missed in the past 7 days.
Browsing Programmes: Guide With the YouView Guide, you can check out what’s currently on TV or Radio, what’s going to be on for the next 7 days and you can scroll back 7 days to catch up on your favourite programmes. You can even set programme reminders and record programmes from the YouView Guide. Browse Catch up Press on the remote to bring up the Guide, then use the left and right arrow buttons to move backwards and forwards through time.
Browsing Programmes: On Demand Head to the On Demand area of YouView to find a great selection of TV programmes, series and films. We’ve organised it so that you can see at a glance which programmes have just been added and which ones are the most popular. Of course, if you’re just looking for a bit of inspiration or want to see what else is available, you can browse by genres instead - the choice is yours. By provider Press to bring up the main menu. Highlight On Demand and press OK.
More Information: Action Panel Watched a great programme and want to find another episode? Easy. Whether you’re watching a show on live TV, a recording or just browsing on demand, with the simple press of a button you can find and watch all related episodes. More episodes Programme information Press to bring up the action panel to see if more episodes of the programme you’ve selected are available. Press to bring up the action panel to get more information about a programme. 1.
Pause, Rewind, Fast Forward YouView gives you complete control over the way you interact with live TV, Catch Up, On Demand or recorded programmes. Pause Rewind Fast forward To pause live TV for up to two hours, press . When you are ready to continue watching the programme you have paused, press . To rewind live TV, press . You can rewind at different speeds from slow to fast by pressing again, up to 4 times. When you are ready to continue watching the programme you are rewinding, press .
Search With YouView, you can search for specific On Demand and Catch Up programmes using the keypad on your remote control. Searching hing Auto suggestions uggestiions Filtering ng Press on the remote control. Otherwise, you can press to display the main menu, then use the left arrow button to select Search and press OK. As you type, YouView will suggest programmes or films it thinks you’re looking for – use the up arrow button to select the one you want and press OK.
Recording Torn between a big night out and that big season finale? Don’t be. YouView makes it easy to record your favourite programmes. Setting a recording Series recording To record the programme you’re currently watching, press on the remote control. If the programme you want to record is part of a series, you will be given the option to record the selected episode or the whole series.
Recording: Extras Recording two programmes Recording clashes Cancelling a recording cording g Your YouView box lets you watch one programme while recording another. You can even record two programmes at the same time while watching another from Catch up, On Demand or MyView. If you try to record too many programmes at the same time, it will create a clash. YouView will let you know if there is a clash and suggest how you can resolve it (e.g. by cancelling another scheduled recording).
Reminders Don’t miss the start of that exciting new TV drama series. You can set reminders for all your favourite programmes and YouView will let you know they’re about to start. Setting a reminder Cancelling a reminder Find the future programme you want to be reminded about in the Guide or Mini Guide. Then, press OK on the remote control. To cancel a reminder you’ve previously set, select the programme on the YouView Guide or Mini Guide. Then, press OK on the remote control.
MyView Managing your programmes is really easy. Just press at any time and select MyView to access all your recordings. Viewing your recordings Playing your recordings Series Recording The Recordings area of MyView lists all your watched and unwatched recorded programmes. Highlight the recording you want to watch. Press on the remote control. If you have recorded a series you will see next to the programme title. Selecting the programme will reveal all recorded episodes of the show.
MyView: Extras Auto deleting recordings If your hard disk becomes full and there isn’t enough space to record a new programme, YouView will automatically delete a recording, starting with the oldest watched recorded programme. Note that locking a recording ensures it won’t be auto deleted. You can also turn auto delete off. To do this, press , go to Settings and use the arrow key to scroll right to Device Management. Press OK on Auto Delete Recording and select OFF.
Security For complete peace of mind, your YouView box lets you restrict access to any programmes you believe are unsuitable for younger members of your household. PIN protection Hiding adult content Your YouView box comes with a default PIN: 1234. We recommend you change this when you set up your YouView box. However, you can change the PIN at any time via the Settings menu.
Settings We’ve made YouView as easy as possible to set up and start using. You can change many of YouView’s settings at any time to personalise your TV experience. To access any of the options covered in this section, press and select Settings, then use the arrow keys to move back and forth through the menu options. Language TV signal and quality Some programme soundtracks and subtitles are available in more than one language.
Settings: Parental Controls The parental control settings allow you to restrict access to rated programmes. When turning restricted rated programmes on, you will be asked to enter a PIN to access rated programmes before the watershed. Changing your PIN Changing your security question Your YouView box comes with a default PIN: 1234. For improved security, we recommend you change this, especially if you have selected Parental Controls.
Settings: Subtitles and Accessibility If you’re hard of hearing or visually impaired, your YouView box comes with some helpful additional features to ensure you get the most out of your TV experience. Subtitles Subtitles are a textual version of the dialogue in shows. If a broadcaster has subtitled their content, the subtitles will be available on YouView. To turn subtitles on, either: Press on the remote control when watching live TV; or 1.
Settings: Subtitles and Accessibility Sign language ‘Zooming’ the screen Sign language is available on some On Demand programmes on YouView. If a programme has been produced with sign language and this setting has been enabled, signed versions of a programme will be played in preference to non-signed versions. If you’re finding it difficult to read some of the text on the YouView screens, you can use the Zoom tool to enlarge it. To turn sign language on: 1.
Settings: System Information Device information Number of channels This option tells you the manufacturer, model and serial number of your box. This tells you how many channels you have tuned. Check here if you think you have missing channels. Software version This option tells you which versions of software you currently have installed. This will change from time to time as YouView updates software on your behalf.
Settings: Network and Internet Access this section if you want to check your Wired Connection settings. If they are set to Automatic, your YouView Box will detect your settings. This option is the default setting and is considered to be appropriate for most users. However, if you prefer, you can change this setting to ‘Manual’. You can then enter the IP address, Subnet Mask, Default Gateway, Primary DNS Server and Secondary DNS Server yourself.
Settings: Device Management Auto delete recordings Reset your YouView box Eco mode By default, your YouView box is set to delete old recordings automatically when the hard disk runs out of space. However, to prevent this, use the arrow keys to select ON or OFF. Software update Use this option if you want to reset your YouView Box and restore it to its factory settings.
Settings: Your Info and Legal The Your Info and Legal section allows you to view and edit your postcode. Your postcode lets us tailor services based on your location and is shared with our trusted partners. This section also allows you to review the Terms of Use for the YouView service. Your broadband provider You may see a button appear on your main menu from your broadband provider. If this button does appear, it will give you access to additional services.
Troubleshooting Need a bit of help with your YouView box? This section identifies some of the more common problems you may encounter and offers suggestions to help you fix them. 1. Setting up When you switch the box on for the first time, you’ll need to run through the on screen setup to tune the TV channels available to you.
2. Poor picture: live TV – if your picture is pixelated or breaking up: 3. Poor picture: on demand – experiencing buffering, jittery or frozen picture This is likely to be a problem with the signal reaching your YouView box. Try the following steps to resolve this: If you’re having trouble watching On Demand or Catch Up, try the following: a) Check all your cables are connected correctly and securely. In particular, check your aerial cable’s connection to the wall socket and your YouView box.
4. On demand: if a Player is missing or an on demand programme won’t play a) Press the YouView button on your remote control, go to Settings > Network and Internet > Wired Connection and select Automatic. This should enter your broadband settings for you automatically. If this does not happen, restart your router and try again. If you need to enter values manually, select Manual. (Note: Your broadband provider can provide you with these values). 5.
6. Sound problems: no sound 7. Can’t remember my PIN number If you can’t hear anything while watching TV or during a recording playback, try the following: If you did not change your PIN number during setup, the default PIN is 1234. a) Check whether the mute or volume control button on your TV and / or YouView remote control has been accidentally pressed. If you can’t remember your PIN, you can reset it by answering your security question.
8. Cannot record programmes due to disk space 9. Using the YouView app The most likely reason for this is a full hard disk. To free up space for new recordings, you’ll need to delete some of your old ones. To do this, press on your remote control, select MyView, then select the recordings you want to delete, and press . If you are experiencing problems with using the YouView app please check you have connected your YouView app, on your mobile device, to your YouView box.
Customer support Got a question or need more help with your YouView box? The team at Humax will be happy to help. Here’s how to contact them: 5RGEK¿ECVKQP tel: m0844 669 8800 hours: Mon-Fri 09:00-17:30 Power Supply email: uksupport@humax-digital.co.uk Power Type: 5/25 website: humaxdigital.com/uk/ Power Consumption: Max. 27W (Standby: under 0.5W) For any other questions about YouView services, please go to youview.com/support.
Safety instructions and precautions This box has been manufactured to comply with international safety standards. Please read the following safety precautions carefully. 1. Mains supply 5. Ventilation a) Operate this box only from the type of power supply indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your local power company. a) The ventilation slots on the box must be left uncovered to allow proper airflow.
Safety instructions and precautions 8. Extraneous objects 12. Location Do not insert anything through the openings in the box, where they can touch dangerous voltage points or damage parts. a) Place the box indoors to avoid exposing it to lightning, rain or sun. Do not place it near a radiator or heater. 9. Replacement of parts b) We recommend the box has 10cm clearance from any other appliances susceptible to electromagnetic influences, such as a TV or a VCR.
Safety instructions and precautions Warning 1. To avoid damage to the power cord or plug 3. To avoid damage to your YouView box a) Do not modify the power cord or plug. Do not use the box if it is out of order. If you continue to use it when defective, you might cause serious damage. Please contact your local box distributor if the box is out of order. b) Do not bend or twist the power cord. c) Make sure to disconnect the power cord by holding the plug.
Open Source Software Notice HUMAX products use certain open source operating system software distributed pursuant to GNU GENERAL PUBLIC LICENSE Version 2 and GNU LESSER GENERAL LICENSE Version 2.1 each as defined and published by the Free Software Foundation, Inc. The following GPL and LGPL software source codes used in this product can be provided. Please contact us at gnu@humaxdigital.com.
guarantee your freedom to share and change free software--to make sure the software is free for all its users. This license, the Lesser General Public License, applies to some specially designated software packages--typically libraries--of the Free Software Foundation and other authors who decide to use it.
20000-00502 MANUAL/DTR-T1000_DTR-T1010/700GB
