User's Manual

Troubleshooting and Tips
6
Q. I don't get a screen at all.
Q. I can see opening screen,
but the screen shows ‘Signal Lost ! Re-establishing connection…’
A.
21
Make sure both monitor and camera unit are turned on. The blue power
LED will light up and indicate the system is powered on.
If blue power LED is not light up, please check if the A/C adapter is
properly connected to the devices and to the wall outlet.
For troubleshooting purpose, please remove the NiMH battery from the
monitor unit, and use only A/C adapters to power on the system.
The message indicates that the monitor unit cannot communicate with the
camera unit.
Check the current camera number from camera icon at the top left of the
screen. Make sure it is the correct camera number. If not, please switch
the camera number as mentioned in section 5.5.1.
If correct camera number is selected at monitor unit, please check the
camera unit and make sure it is powered on, with blue LED light up. For
troubleshooting purpose, please turn off the camera and turn on after 10
seconds.
For better reception purpose, place the monitor unit closer to camera unit
and remove the obstruction between both devices.
If above steps all failed, please pair again the camera unit as mentioned
in section 5.5.2.
Check the signal reception icon. The icon with 1 or 2 bars indicates the
system is placed at a marginal reception area. Try to improve the
reception condition by :
Place the monitor unit and camera unit closer together.
Place the monitor unit and camera unit at 1m or above from the ground.
Position the antenna vertically.
Remove the large obstruction or metallic objects between monitor unit
and camera unit.
Use of other 2.4GHz devices, such as WIFI devices and microwave ovens,
may cause interference and affects the signal transmission.
Place the monitor unit and camera unit at least 1 meter away from other
2.4GHz devices, or turn them off
Q. The system loses connection randomly.
A.