Owners manual
11
HP02P020SS man v.171212
Air Compressor
Troubleshooting
Always inspect the compressor before use, and make sure it is in good working condition. Make sure all air 
vents are clear. Check the power cable to make sure it is intact and free from cracks, bare wires etc. Avoid 
using solvents when cleaning plastic parts, most plastics are susceptible to damage from the various types of 
commercial solvents.
Trouble Possible Cause Corrective Action
Compressor will not start 1. Blown fuse or circuit breaker 
tripped
1. Replace or reset fuse/circuit breaker
2. Loose electrical connections 2. Check wiring connnections
Low pressure 1. Restricted air lter 1. Replace air lter
2. Defective check valve 2. Replace check valve
3. Air leak in safety valve 3. Check valve by pulling on ring. If 
condition persists, replace valve
Safety valve releases Defective pressure switch Replace pressure switch
Pressure in tank falls 1. Air leaks at joints 1. Allow the compressor to build pres-
sure in the tank, to the max pressure if 
possible. Spray or brush soapy water 
on all air connections and look for bub-
bles. Tighten leaky connections. Do not 
over-tighten. 
2. If the problem continues, contact 
customer support for further advice.
Unloader valve leaks when 
pump is not running
Unloader valve seal defective Allow air in the air tank out until all 
pressure is released. Remove the un-
loader valve plug and clean the valve 
seal. If damaged, replace seal and 
re-install.
Compressor stopped and will 
not re-start
1. Thermal overload protector has 
engaged due to motor overheat-
ing
1. Check that the main supplied 
voltage corresponds to the compres-
sor specications. An inadequate 
extension cord (too thin or too long) 
can cause the motor to overheat due 
to voltage drop. Excessive use (over 
1 hour continuous) can cause motor 
overheating. Allow the motor to cool 
down.
2. Motor windings burn-out Contact customer support
Motor does not start and 
makes a humming sound
Capacitor burn-out Contact customer support
Motor does not start or starts 
slowly
Low voltage electrical supply to 
motor
Check that the main supplied voltage 
corresponds to the compressor speci-
cations.  
An inadequate extension cord (too thin 
or too long) can cause the motor to 
overheat due to voltage drop. 
Check power quality at outlet
Compressor runs noisily and 
metallic sounds are heard 
Compressor will not come to 
max pressure
Head gasket or reed valve dam-
aged. 
Stop the compressor and contact cus-
tomer support
Compressor doesn’t provide 
as much air as when new 
and/or cuts o after a much 
shorter time period.
1. Tank has reduced capacity due 
to water retention 
2. Pressure switch is out of adjust-
ment
1. Open drain valve to release water
2. Contact customer support
Pump unit does not stop 
when the tank reaches maxi-
mum working pressure.
Defective or pressure switch out 
of adjustment
Stop the compressor immediately (risk 
of explosion) and contact customer 
support










