User's Manual

18
FAQ Item to be checked
Unable to dial a
number
Make sure you have dialled a valid
phone number.
Check if your phone is connected
to the network.
Poor sound quality Check if the reception signal is
strong enough.
If you are inside a building, rotate
the phone or move close to a
window.
The other party
cannot hear you
during a call
Make sure the mouthpiece is not
blocked.
The receiver
volume is low
Check if the receiver volume is set
to maximum.
The phone signal
is poor or switches
off frequently
Make sure the phone antenna is
not damaged.
Check the phone signal strength.
If there is no signal, use your
phone in a location where the
signal is strong.
The phone
displays “out of
network” or
“network failure”.
Check if you are in an area where
the signal is weak (in a tunnel or
surrounded by building). Move to
another location and try again.
Make sure you are not trying to use
a service that you haven’t
subscribed to. If you require this
service, contact the network for
details.
When you cannot
connect to the
network normally
(1) The network provider does not
provide this service or you have
not subscribed to this service.
Please contact your provider for
details on the subscription and use
of these services.
(2) Incorrect setting. Please set the
correct parameters
14. Safety and use
Please read carefully and observe the following regulations to
avoid damaging your telephone or using it against the law.
Electronic devices/Health care facilities.