Operating Instructions

17
OBTA
INING SERVICE
Should your HUGO BOSS watch require service or repair, you may take it to an Authorized HUGO BOSS Watches
Dealer, or mail it directly to one of the HUGO BOSS Watches Authorized Service Centers found on this website – just
return to the HUGO BOSS Watches service website home page and click on the Warranty and Service Information
link.
Be sure to include your complete return address and phone number along with a brief note describing the problem
with your watch and/or service needed.
NOTE: To obtain service under the HUGO BOSS Watches two-year limited warranty, you will be required to present dated proof of
purchase.
See preceding Warranty Information section for requirements.
OUT OF WARRANTY
The Hugo Boss Watches Service Center can also perform repairs not covered by the Hugo Boss Watches warranty as well as
service after the expiration of the warranty period. Should your watch require parts or service not covered under the terms of your
warranty, a written estimate will be sent for your approval and payment before the work is undertaken. Please copy and use the
form(s) from this file.
BATTERY REPLACEMENT
The Hugo boss Watches Service Center can also change the battery on your Hugo Boss watch, for a fee.
PACKING YOUR WATCH
When mailing your watch, it should be packed securely in padded wrapping materials (for protection against shock) in a sturdy
box sealed with tape.
CAUTION: Do not use the gift box your watch came in. It was not designed to withstand shipping, and your watch could be
damaged in transit.
INSURING YOUR WATCH
We recommend that you use registered mail and insure your watch for its full replacement value.
ADDITIONAL INSTRUCTIONS
Charges will be made for all repairs unless the original dated purchase or gift receipt showing the name of the retailer and an
identifying watch style number is returned with the product, and repairs are covered under terms of warranty. Authorized Service
Center locations can be accessed from the link on the www.mgiservice.com/hugoboss homepage.