Installation Instructions

Table Of Contents
D.1
10262090001 Revision B
Updating software; backing up databases D–1
Appendix D
Updating software; backing up
databases
This chapter includes the following topics:
Updating software – page D–1
Backing up and restoring databases – page D–2
A new software release could be a release of the AIReach Office
application software, an OMC release, or both.
Install the new release during non–business hours. AIReach
Office functions are not available during this time.
To install a new release of AIReach software:
1. Read and follow all instructions in the software release
notes or Service Bulletin provided by the TAC.
2. Back up the current subscriber database on a floppy disk
following the instructions in Section D.2.
3. Close the AIReach Office application.
4. Exit any other programs that may be running, including any
connections to remote workstations.
CAUTION
When prompted during a software reload:
“Is the nss database, nss to be created
again?,” reply N. If you reply Y, you will
destroy parts of the existing database.
5. Insert the CD with the new software release into the drive
and follow the interactive instructions to install the
software.
6. Reboot the System Controller.
7. Start the AIReach Office application, and make sure the
main window (banner with AIReach logo) displays.
Updating software
with a new release