User's Manual

30 Thuraya Orion IP User Guide
Number and
Description
Cause
Solution
internal failure - GPRS
stack message
subscription failure.
Please contact your
Service Provider.
error.
IP and try again. If the problem
continues, contact your Service
Provider.
28 Your PC has been
disconnected from the
Thuraya Orion IP.
Please ensure the
interface cable is
plugged in securely.
The connection
between PC and
Mobile Terminal
has been
removed, or the
interface cable
between Terminal
Equipment and
Mobile Terminal is
not plugged in
properly.
Remove and reinsert the
interface cable from both the
PC and the Thuraya Orion IP.
When done reboot the Thuraya
Orion IP.
29 Your requested QoS
parameters could not
be met by the network.
Please try again later
Current Network
Resources cannot
support the
Quality of Service
requested.
Try a different QOS setting.
30 Your requested QOS
parameters are not
valid. Please modify
them and try again.
QOS selection
incorrect
Check settings and If the
problem continues, contact
your Service Provider.
31 External ADU Comm
Failure
ADU Fault:
External
Communication
Failure between
the ADU and
terminal BDU.
Check ADU cable and restart
terminal
32 ADU Cable Calib
Failure
ADU Fault: Cable
Calibration Failure
between the ADU
and terminal BDU
Check ADU cable and restart
terminal
41 Your PC is opening
large numbers of TCP
connections. The
Thuraya Orion IP is
Applications on
your PC are
generating
excessive Internet
Check your PC for applications
that may open large numbers
of connections and disable
these applications.