User's Manual

Thuraya IP+ Satellite Modem User Guide 37
3500799-0001 rev A
Number and
Description
Cause Solution
111 Network service is not
available – Limited network
service. Reacquiring
connection…
Network service not
available due to
limited service.
If the problem continues, contact your
Service Provider.
112 Network service is not
available - Invalid position.
Reacquiring connection…
Network service not
available because the
GPS position is not
valid.
You should verify that the Modem has
an open view of the sky to get a GPS
fix. If the problem continues, contact
your Service Provider.
113 Network service is not
available – Invalid position
for the selected Service
Provider. Reacquiring
connection…
Network connection
failure because the of
an invalid GPS
position.
Verify that the Modem has an open
view of the sky to get a GPS fix. If the
problem continues, contact your
Service Provider.
114 Network service is not
available - Invalid position
for selected RAI.
Reacquiring connection…
The GPS fix does not
match the selected
Routing Area
Information (RAI).
You should verify that the terminal
has an open view of the sky to get a
current GPS fix. If the problem
continues, contact your Service
Provider.
115 Network service is not
available – Unknown cause.
Reacquiring connection…
Network service not
available – cause
unknown.
If the problem continues, contact your
Service Provider.
116 Network connection
failure - Insufficient
resources. Reacquiring
connection…
Network connection
failure due to
insufficient resources.
If the problem continues, contact your
Service Provider. Network may be
down.
117 Network connection
failure – PDP rejected for
unspecified reason.
Reacquiring connection…
Network connection
failure – unknown
cause.
If the problem continues, contact your
Service Provider. Network may be
down.
118 Network connection
failure - Service option
temporarily out of order.
Reacquiring connection…
Network connection
failure because
service option is
temporarily out of
order.
If the problem continues, contact your
Service Provider. Network may be
down.
119 Network connection
failure - PDP deactivated by
network. Reacquiring
Network connection
failure.
If the problem continues, contact your
Service Provider. Network may be
down.