User Manual

Number and
Description
Cause Solution
114 Network service is
not available - Invalid
position for selected RAI.
Reacquiring connection…
The GPS fix does not
match the selected
Routing Area
Information (RAI).
You should verify that the
terminal has an open view of
the sky to get a current GPS
fix. If the problem continues,
contact your Service Provider.
115 Network service is
not available – Unknown
cause. Reacquiring
connection…
Network service not
available – cause
unknown.
If the problem continues,
contact your Service Provider.
116 Network connection
failure - Insufficient
resources. Reacquiring
connection…
Network connection
failure due to
insufficient resources.
If the problem continues,
contact your Service Provider.
Network may be down.
117 Network connection
failure – PDP rejected for
unspecified reason.
Reacquiring connection…
Network connection
failure – unknown
cause.
If the problem continues,
contact your Service Provider.
Network may be down.
118 Network connection
failure - Service option
temporarily out of order.
Reacquiring connection…
Network connection
failure because service
option is temporarily
out of order.
If the problem continues,
contact your Service Provider.
Network may be down.
119 Network connection
failure - PDP deactivated by
network. Reacquiring
connection…
Network connection
failure.
If the problem continues,
contact your Service Provider.
Network may be down.
120 No network
connection - User initiated
PDP deactivation.
The Modem was
powered down while
connected to the
network.
You will generally not see this
code. In order for you to
deactivate the PDP, you must
power down the terminal. If
the problem continues, contact
your Service Provider.
121 Network connection
failure - Missing or invalid
APN. Please provide
correct information and try
again.
Network connection
failure because the
APN is missing or
invalid.
Contact your Service Provider
to get the correct network
settings.
40 Regional BGAN Satellite IP Modem User Manual