Owners manual
Warranty Information
Manufacturer’s Limited Warranty
SPA WARRANTY PROCEDURES AND PROCEDURES
Important Notice: e following are not actual warranties, but detailed descriptions of
our warranty policies and procedures. Certain exclusions and disclaimers may apply to
these descriptions. Always read the warranty that comes with each spa. ese policies
and procedures are subject to change at any time and without notice. roughout this
document, HOME & GARDEN SPAS shall be referred to as the “MANUFACTURER”.
Each spa warranty is given to the original consumer only and terminates upon any
transfer of ownership. Commercial applications are excluded from all warranty.
LABOR WARRANTY
Labor is described as the work completed by a technician. MANUFACTURER will
be responsible for the costs associated for labor for all warranty repairs for ninety
days from the original date of purchase. THIS WARRANTY IS GIVEN TO THE
ORIGINAL CONSUMER AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS WARRANTY. It is
the responsibility of the spa owner to insure that the spa is accessible for repairs.
MANUFACTURER is not responsible for any cost associated with making spa accessible
for repairs. If parts are required for repair, MANUFACTURER is not responsible for the
cost of shipping of parts under the terms of this warranty agreement.
SURFACE WARRANTY
e spa surface is dened as the exposed material nish. e MANUFACTURER
warrants the spa surface to be free from defects in material and workmanship, such
as blistering, cracking, or delamination, under normal use and maintenance for a
period of ve (5) years from the original date of purchase. is is a full warranty for the
rst year, and shall be pro rated for the remaining four years with the original owner
responsible for the following percentages of the replacement or repair: 40% for year
2, 60% for years 3, and 80% for years 4 & 5. THIS WARRANTY IS GIVEN TO THE
ORIGINAL CONSUMER AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE
EXCLUDED FROM THIS WARRANTY.
e spa must be set on a level cement slab and/or a level deck surface that is sucient
to support the entire length and width of the spa. Standard building practices must
be followed. Damage caused by failure to have a properly leveled and supported
foundation under the spa is not covered under warranty. e MANUFACTURER does
not warrant against problems associated with prolonged standing water, prolonged
exposure to sunlight and/or use of any sanitation or ozone system not approved by the
MANUFACTURER. Damage to the spa surface caused by leaving the spa uncovered
and empty of water with direct exposure to sunlight will terminate this warranty. Any
alteration to any system, including but not limited to electrical, plumbing, or mechanical,
or over-use of chemicals, or any other problems caused by an external source are
not covered under warranty. Other exclusions may apply. Please read the warranty
thoroughly.
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