Owners manual

Problem May be Caused By Might Be Solved By
Spa Not Working Power is o Reset GFCI and Main Service
Spa Won’t Turn O Spa is heating Lower temperature
Spa is ltering Normal function of spa
Spa Leaking Loose unions Hand tighten unions
GFCI Tripping Improper wiring Check with electrician
Pump(s) Not Working No power Make sure pump is connected to the
pack
Pump Cycle has ended Press button to turn pump on
Slice Valves Closed Open slice valves (instructions on
page 19 )
Blockage in line Clear obstructions in lter assembly
Pump(s) run hot Pump running dry Call technical support at 877-722-
4097
Flow restricted Remove debris from lter basket and
suction valves.
Pump Surges Water level too low Add water
Blockage or restriction Empty lter basket and clean suction
drain covers
No or Low Heat Spa is at correct
temperature
Normal function of spa
No power to spa Reset GFCI and Main Power Supply
Slice Valve is Closed Open slice valves (instructions on
page 19 )
Breaker(s) o Reset GFCI and Main Breaker
Air lock in pump(s) Bleed pump (instructions on page
19 )
Dirty Filter Change lter
Improper Line Voltage Have an electrician check voltage
Problem Might be Caused By Might Be Solved By
Heats, but not High
Enough
ermostat turned
down
Raise thermostat
Dirty lter Change lter
Slice valve closed Open slice valves (instructions on
page 19)
Spa cover not in place Reposition spa cover
Heats too much ermostat set too
high
Lower thermostat
Outside temperature
high to allow cooling
Add cold water
Lights Don’t Work Bulb burned out Replace bulb
Loose, dirty
connection
Check light connections
Jets Don’t Work Air lock in pump(s) Bleed Pump instructions on page 19
Slice valve(s) closed Open slice valves (instructions on
page 19 )
Diverter valve closed Rotate diverter until desired pressure
is achieved
Jet Closed Rotate outer stainless rim of jet to
open
Dirty Filter Change lter
Low Water Flow Spa heating or ltering Normal spa function
Diverter valve position Rotate diverter valve to increase ow
Air valve closed Rotate air valve to open
Dirty lter Change lter
Slice valve(s) closed Open slice valves (instructions on
page 19)
Improper Line Voltage Have an electrician check voltage
Troubleshooting Guide
If you do not see the solution to your problem , please call a
technical support associate at 877-722-4097 for assistance.
When making repairs to your spa, you should always
manually turn the GFCI “o ” to eliminate risk of shock.
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