WiFi Q2 Pro Quick Start Guide-(01,WS5280-21&PT8020-21,it)
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If the page prompts "Unable to retrieve conguration from old router", ensure
that the power supply of the old router, and the Ethernet cable connecting
the WAN port of the old router to the LAN port of the new router are all well
connected, then restart the old router and touch
TRY AGAIN
.
If the problem persists, restore the router to its factory settings and follow the instructions
in this guide to reconnect the cables and re-congure the router.
6.
8.
7.
How to restore the base and satellite routers to factory settings?
How do I connect an add-on Huawei router (with H/Hi button) to my HUAWEI
WiFi Q2 Pro's network?
Do satellite routers require reconguration after a factory reset?
Wired connection. Connect the WAN port of the add-on router (new or factory
reset) to the LAN port of the base router using an Ethernet cable.
The satellite router that comes in the pack is plug-and-play and does not need
to be recongured after a factory reset.
Plug the router to a power supply and wait for a few moments until the startup
is complete, then use a PIN to press and hold the RESET button on the router
for approximately two seconds until the indicator goes out. If the indicator turns
steady red after the router restarts, the router is restored to its factory settings.
However, satellite routers that are purchased separately must be recongured
through the HUAWEI SmartHome app.
If the base router is restored to its factory settings, you would need to recongure it, and
then restore all satellite routers to their factory settings as well.