HUAWEI Ascend P7 Smartphone FAQs Issue 01 Date 2014-4-1 HUAWEI TECHNOLOGIES CO., LTD.
Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.
HUAWEI Ascend P7 Smartphone FAQs About This Document About This Document Change History Issue 01 (2014-4-1) Version Change Description V1.0 Completed the first draft. V1.1 Revise the questions about the hotline. V1.2 Updated the card description, hotline questions, and camera resolutions. Added new questions. V1.3 Updated some screenshots and sections 1.22, 2.11.6, and 4.4. V1.4 Updated section 2.12.2. V1.5 Updated section 1.23. V1.6 Removed section 1.23.
HUAWEI Ascend P7 Smartphone FAQs Contents Contents About This Document .................................................................................................................... ii 1 Basic features ................................................................................................................................. 8 1.1 Color schemes ........................................................................................................................................................
HUAWEI Ascend P7 Smartphone FAQs Contents 1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ..... 31 1.10.4 Can I save attachments from multimedia messages? Where are the attachments saved? ...................................... 31 1.11 Music ........................................................................................................................................................................ 32 1.11.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.1.3 How do I synchronize contacts and calendar events? .............................................................................................. 55 2.2 Wi-Fi settings .............................................................................................................................................................. 55 2.2.1 How do I connect my phone to a Wi-Fi network? ................................................................................
HUAWEI Ascend P7 Smartphone FAQs Contents 2.9.3 How do I set a screen unlock pattern? ..................................................................................................................... 81 2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock the phone using my Gmail account? ................................................................................................................................. 82 2.9.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.30 Why can's my phone display some games properly? .............................................................................................. 100 2.31 What are the features of my phone?........................................................................................................................ 100 3 Common questions about 4G LTE ......................................................................................... 101 3.
HUAWEI Ascend P7 Smartphone FAQs Contents 1 Basic features 1.1 Color schemes Black, white, and pink 1.2 Selling points Display: 5-inch FHD screen Mode: 4G LTE (Some versions support dual-card dual-standby.) Standby: 2500 mAh large battery Camera: 8 MP 1.4 μm HD front camera; 13 MP BSI F2.0 HD rear camera Sharing: Multi-screen UI: EMUI 2.
HUAWEI Ascend P7 Smartphone FAQs Contents Advanced version Product model Internal model Description P7-L01 Sophia-L01 Advanced – UL+G China Unicom version, dual card P7-L08 Sophia-L08 Advanced – CL+G China Telecom version, dual card P7-L06 Sophia-L06 Advanced – TDL (CSFB)+G China Mobile version, dual card P7-L16 Sophia-L16 Advanced – UL general, overseas general, single card Remarks Among all the advanced models, only the China Telecom version does not support NFC.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-1 Your phone at a glance Do not block the area around the ambient light and proximity sensor. When you attach a protective film to the screen, make sure it does not block the sensor. It is recommended that you use protective film that preserves an opening for the sensor area. 1.4 Installation Not all versions of the P7 support SIM and microSD cards. For details, see Table 1-2. Use standard micro-SIM cards or nano-SIM cards only.
HUAWEI Ascend P7 Smartphone FAQs Contents Table 1-2 Support for SIM and microSD cards P7-L07 P7-L05 SVLTE China Mobile version (The L07 is the China Mobile customized version, while the L05 is the China Mobile channel version.) Single micro-SIM card Support microSD cards The upper card slot is for the microSD card. The lower card slot is for the micro-SIM card. P7-L10 UL overseas general version Single micro-SIM card Support microSD cards The upper card slot is for the microSD card.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.5 Locking and unlocking the screen 1.5.1 Locking the screen Method 1: Press the power button to manually lock the screen. Method 2: After being idle for a specified period of time, your phone automatically locks its screen. To set the screen lock method, go to Settings. Under General, touch Screen lock > Screen lock. 1.5.2 Unlocking the screen If the screen is off, press the power button to turn it on.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-3 Dragging left or right On the lock screen, drag left and touch + to add lock screen widgets. 1.6 Home screens 1.6.1 How do I add or delete a home screen? On the home screen, pinch your fingers together to display the screen thumbnails. Figure 1-4 Managing the home screens Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.6.2 Home screen overview All your applications and widgets are displayed on the home screen. By default, your phone has four home screens. Flick left or right to switch between them. Touch an application or widget to open it. The home screen contains four parts from the top down. Status bar MeWigdet Home screen position indicator Dock Shortcuts in this area do not change when you switch between the screens.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-5 Home screen overview 2 1 3 1 4 1 1.6.3 How do I manage the applications and widgets on the home screen? Touch and hold an application or widget to enter editing mode. Drag the application or widget to Issue 01 (2014-4-1) to delete it or drag it to to share it. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-6 Editing mode System applications cannot be uninstalled. 1.6.4 How do I add a widget to the home screen? Touch and hold a blank area on the home screen to display the Set Home Screen dialog box. Touch Widgets. Touch and hold a widget and drag it to a blank area on the home screen. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-7 Adding a widget to the home screen 1.7 Contacts 1.7.1 How do I create a contact? How do I assign a photo to a contact? Creating a contact Go to Contacts, touch , and choose where you want to save the contact. Enter the contact information and touch SAVE. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-8 Creating a contact Assigning a photo to a contact You cannot assign photos to contacts saved to the SIM card. Issue 01 (2014-4-1) − Method 1: Go to Contacts and touch a contact. On the contact details screen, touch the contact photo area, and touch Take photo, Choose from preset, or Choose photo from Gallery.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-9 Assigning a photo to a contact 1.7.2 How do I import contacts from or export contacts to a SIM card? Issue 01 (2014-4-1) Exporting contacts to a SIM card 1. Go to Contacts and touch > Settings > Copy contacts > Phone. 2. Select the contacts you want to export, and touch COPY > SIM > OK. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-10 Exporting contacts to a SIM card Importing contacts from a SIM card 1. Go to Contacts and touch > Settings > Copy contacts > SIM. 2. Select the contacts you want to import, and touch COPY > Phone > OK. 1.7.3 How many contacts can my phone save? At least 2000 contacts can be saved to your phone (depending on the available storage space). The number of contacts can be saved to your SIM card varies with the SIM card.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.7.4 How do I add a contact to a group? Use either of the following methods: Method 1: On the contact editing screen, touch Group name and select a group. Figure 1-11 Adding a contact to a group (1) Method 2: Go to Contacts, open the Favorites tab, select a group, and touch Add members to add contacts to that group. Figure 1-12 Adding a contact to a group (2) Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.7.5 How do I import or export contacts? Go to Contacts, touch the desired contacts. > Import/Export, choose an import or export method, and select Figure 1-13 Importing or exporting contacts Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.8 Text messaging 1.8.1 How do I delete a message from a message thread? How do I delete a message thread? Go to Messaging and touch a conversation to display all messages in the conversation. Touch and hold the message you want to delete. From the displayed option menu, choose Delete. To delete a message thread from a conversation, touch and hold it. From the displayed option menu, choose Delete conversation. Figure 1-14 Deleting a message 1.8.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-15 Forwarding a message Sending a text message to multiple recipients Write your message, touch Send. , select the desired recipients, touch SELECT, and touch 1.8.3 How many English characters can be contained in a long text message? A long text message can contain a maximum of 1377 English characters. 1.8.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-16 Setting the SMS center number 1.9 Calls 1.9.1 Can I record a call? No. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.9.2 How do I have a conference call? Your phone supports three-way calling, which is a new service based on call waiting. A maximum of five parties can participate in a conference call. To start a conference call, merge the ongoing calls. To use this function, make sure your SIM card supports the three-party call service. Contact your service provider to enable call waiting. 1.10 Multimedia messaging 1.10.1 How do I send a multimedia message? 1.
HUAWEI Ascend P7 Smartphone FAQs Contents Solution: Try again later. The message is denied by the network (MMS center). − Reason 1: The recipient number is invalid. − Solution: Check that the recipient number is correct and try again. − Reason 2: The multimedia message exceeds the maximum size allowed by your service provider (generally 300 KB). − Solution: Delete some content from the multimedia message to make sure that it is smaller than the maximum size, and try again.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-19 Save location for attachments in multimedia messages 1.11 Music 1.11.1 How are my songs sorted? Albums: Sorts all songs by album. Artists: Sorts all songs by artist. All songs: Sorts all songs by name. Genres: Sorts all songs by genre. Playlists: Contains the playlists you have created. 1.11.2 How do I create a playlist? Issue 01 (2014-4-1) 1. Go to Music, and touch Playlists then Create new playlist. 2.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-20 Creating a playlist Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.11.3 What play modes does my phone support? Play in order (by default): play all audio clips in a playlist in sequence and stop playing after all the files have been played. Shuffle: play all audio clips in the playlist in a random order and stop playing after all the files have been played. Repeat all songs: play all audio clips in a playlist in sequence and repeat the playlist after all the files have been played.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.12.2 Why can't I open some photos or videos? The file format is not supported. The phone memory is insufficient. The file is corrupted. The file is copyright-protected (for example, a .dcf file). Your phone does not have sufficient resources. Close some third-party applications, and try again. In some rare cases, unknown errors may occur in your phone's operating system or applications. Restart your phone and try again. 1.12.
HUAWEI Ascend P7 Smartphone FAQs Contents You cannot add photo frames. 1.12.5 Does my phone support HD videos? Yes. Your phone supports 1080p HD videos at 30 fps. 1.12.6 How do I switch between front and rear cameras? On the viewfinder, touch . Figure 1-22 Switching between front and rear cameras 1.12.7 What video formats and resolutions does my phone support? The supported video format is MP4. The video size depends on the available space of your phone. 1.12.
HUAWEI Ascend P7 Smartphone FAQs To set the resolution for your photos, launch the camera, and touch Under Camera, touch Resolution, and choose a resolution. Contents on the viewfinder. 1.13 Streaming media 1.13.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call ends? Your phone stops playing streaming media when you have an incoming call.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.14 Bluetooth 1.14.1 What files can be transmitted using Bluetooth? Pictures, audio clips, videos, web pages, and contacts can be transmitted using Bluetooth. 1.14.2 How do I send a file using Bluetooth? To share an audio clip, a picture, or a video, touch and hold the file in Music or Gallery, and touch Share then Bluetooth.
HUAWEI Ascend P7 Smartphone FAQs To share a web page, open it, and touch Contents > Share page > Bluetooth. Figure 1-24 Sharing a web page using Bluetooth 1.14.3 Why can't my phone be discovered by other Bluetooth devices? Bluetooth has been turned off on your phone. Solution: Go to Settings, and turn on Bluetooth. Figure 1-25 Turning on Bluetooth Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Bluetooth is turned on, but your phone is not set to be visible to other devices. Solution: Go to Settings, touch Bluetooth, and touch your phone's name. Figure 1-26 Setting your phone as visible 1.14.4 What is the Bluetooth working range? The working range is 10 meters. 1.14.5 Why can't I pair my phone with other Bluetooth devices? Your phone supports various profiles, such as A2DP, HSP, HFP, PAN, HIDH, OPP, and PBAP.
HUAWEI Ascend P7 Smartphone FAQs Contents 1.14.6 Can my computer use my phone's data connection through Bluetooth? Can I play games with other devices using Bluetooth? Yes. You can set up connection between your computer and phone using Bluetooth. The computer can then use your phone's data connection to access the Internet. You can also connect your phone to other Bluetooth-capable devices and play games together. Your phone supports the Personal Area Network (PAN) Profile.
HUAWEI Ascend P7 Smartphone FAQs Contents Your phone supports Bluetooth games. The method of using this function varies with the third-party game. General steps are as follows: 1. Search for other Bluetooth devices. 2. Pair your phone with another device. 3. Start the game. 1.15 GPS navigation 1.15.1 What can I do if the navigation application on my phone cannot receive signals from GPS satellites? If you are using the phone indoors, bring the phone to an outdoor area.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-28 Listening to the RM radio 1.17 Does my phone support live wallpapers? Yes. To apply live wallpapers to your phone, touch and hold a blank area on the home screen. Then touch Wallpapers > Home screen wallpaper > Live wallpaper, and select a wallpaper. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-29 Applying a live wallpaper 1.18 Does my phone support video calls or video chats? Your phone does not support video calls. However, the phone comes with a front camera, and you can install third-party applications for video chats. 1.19 How do I take a screenshot? Issue 01 (2014-4-1) Method 1: Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents When the screen is not locked, press and hold the power and volume down buttons simultaneously for at least 2 seconds to take a screenshot. Method 2: Drag down the status bar to open the notification panel, and touch . Method 3: Use the HiSuite software. 1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback? Your phone is not preinstalled with any flash players.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2 Common settings 2.1 Email 2.1.1 How do I configure email settings? Adding an email account Touch Settings > Add account. Choose Email to add an email account or choose Corporate to add an Exchange account. Figure 2-1 Setting up an email account Issue 01 (2014-4-1) Manual setup 1. On the Account setup screen, enter your email account and password. 2. Touch Manual setup. 3. Touch POP3 to configure the incoming server settings. 4.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Contents 5. Touch Next to configure the email receiving settings, such as the inbox refresh frequency. 6. Touch Next to name the account and enter your name. 7. Touch Next. You will then access the inbox of the email account. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-2 Manual setup Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Contents Automatic setup (This method requires that the email settings are preconfigured on your phone.) 1. On the Account setup screen, enter your email account and password. 2. Touch Next. 3. Touch Next to configure the email receiving settings, such as the inbox refresh frequency. 4. Touch Next to name the account and enter your name. 5. Touch Next. You will then access the inbox of the email account.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-3 Automatic setup For details about email account settings, contact your email service provider. Sending an email On the Inbox screen, touch touch Send email. , enter the recipient, subject, and email content, and Viewing and deleting an email On the Inbox screen, touch an email to read it, and touch Issue 01 (2014-4-1) to delete it. Removing an email account Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents On the Inbox screen, touch . From the displayed option menu, choose Settings. Touch the email account you want to remove. Flick down to the bottom and touch Remove account. Figure 2-4 Email 2.1.2 Can I view emails when no Internet connection is available on my phone? Yes if the emails have been downloaded to your phone. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.1.3 How do I synchronize contacts and calendar events? To synchronize contacts, you have to log in to at least one Exchange account. On the Account setup screen, touch Exchange. Obtain the email box server settings from your email service provider's website, configure the settings on your phone, and log in to your Exchange account. Go to Settings. Under ACCOUNTS, touch Corporate. Touch your account, select the data you want to synchronize, and touch .
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-6 Settings If Wi-Fi is off, touch the switch to turn it on. Figure 2-7 Turning on Wi-Fi Issue 01 (2014-4-1) If Wi-Fi is turned on, your phone automatically searches for available Wi-Fi networks. Touch a network, and enter the password if prompted. After the connection is set up, you will be able to use the Wi-Fi network to access the Internet. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.2.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. 2.2.3 Why can't I open web pages when my phone has a Wi-Fi connection? Possible causes are as follows: The x digital subscriber line (xDSL) connection failed. If the hotspot (such as a wireless router) your phone connects to accesses the Internet through xDSL and the xDSL connection fails, the Internet connection is unavailable.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-8 Setting the Wi-Fi sleep policy By default, Always is selected for Keep Wi-Fi on during sleep. If the settings are modified, your phone disconnects from the Wi-Fi network when its screen turns off. The following describes the three options of Keep Wi-Fi on during sleep: Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Always: Never disconnect a Wi-Fi connection. Only when plugged in: Never disconnect a Wi-Fi connection when the phone is charging. If the phone is not charging, it disconnects a Wi-Fi connection when it has been idle for 3 minutes. Never (increases data usage): Disconnect a Wi-Fi connection when the phone has been idle for 3 minutes. 2.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-9 Turning on Wi-Fi hotspot Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents After a device finds your phone using Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. To set the hotspot name and security parameters, go to Configure Wi-Fi hotspot. 2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? Touch Settings, go to WIRELESS & NETWORKS, touch Wi-Fi, and touch a hotspot. In the displayed dialog box, select Show advanced options.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-10 Using a static IP address When your phone uses DHCP to access the Internet through Wi-Fi, it must wait for the router to assign it a dynamic IP address, which takes time. By specifying a static IP address for your phone, you can quickly set up an Internet connection. 2.5 How do I set my phone to work as a modem and provide Internet access for computers? 1. Issue 01 (2014-4-1) On the home screen, touch Settings.
HUAWEI Ascend P7 Smartphone FAQs Contents 2. Go to WIRELESS & NETWORKS, and touch More... > Tethering & portable hotspot. 3. Touch USB tethering. 4. On a computer, use HiSuite to install the USB driver for your phone. Right-click My Computer and choose Manage. When using USB tethering, your phone's mobile data connection must be turned on. Otherwise, the phone cannot provide Internet access for computers.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-11 Setting the ringtone 2.6.2 How do I enable or disable vibration for incoming calls and messages? Touch Settings > Sound > Vibration. Then select or clear Vibrate in silent mode and Vibrate when ringing. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-12 Vibration for incoming calls and messages 2.6.3 How do I set a custom audio file as the ringtone or message tone? Go to File Manager. Touch in the lower left corner, touch Audio, touch and hold an audio file, and touch Set as > Phone ringtone or Notification ringtone. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-13 Setting the ringtone or message tone Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.6.4 Can I set the ringtone for a contact group? No. 2.6.5 How do I disable touch sounds? Touch Settings > Sound. Under SYSTEM, clear Touch sounds. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-14 Disabling touch sounds 2.7 Languages and keyboards 2.7.1 How do I change the system language? On the home screen, touch Settings > Language & input > Language and select a language. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-15 Setting the system language 2.7.2 What can I do if I can't use a newly installed text input method? After installing an input method, you must select the input method: Touch Settings > Language & input. Touch Default, and select the newly installed input method. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-16 Selecting a newly installed input method 2.7.3 How do I change the system font size? Touch Settings > Display > Font size and select a font size. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-17 Setting the system font size Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.7.4 What text input methods does my phone support? Your phone supports Android, Huawei, and Swype (P7-L00, P7-L10, P7-L11, P7-L12, and P7-L16), and iFly input methods (P7-L07 and P7-L06). 2.7.5 How do I disable key press vibration? You can enable or disable key press vibration in the settings of a text input method. In the following example, the Huawei text input method is used.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.8 Internet access 2.8.1 How do I clear my browser cache and browsing history? Open your browser and touch . From the displayed option menu, choose Settings. Touch Privacy & security then Clear cache or Clear history to clear the cache or web browsing history. 2.8.2 How do I view a web page in full screen or save a web page to bookmarks? To view a web page in full screen, touch . From the displayed option menu, choose Settings.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-19 Logging to an email account using the browser 2.8.4 Can I log in to my online bank account from my phone? Yes. It is recommended that you install the online bank client on your phone. Logging in to your online bank account using the browser on your phone may fail as some banks' login plug-in can only run in Internet Explorer. 2.8.5 How do I save an image from a web page? Touch and hold the image and choose Save image from the displayed option menu.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.8.6 How do I set the home page? Open the browser and touch . From the displayed option menu, choose Settings. Then touch General > Set homepage. Figure 2-21 Setting the home page 2.8.7 How do I save a web page for offline reading? Open the web page and touch reading. .
HUAWEI Ascend P7 Smartphone FAQs Contents 2.8.8 What can I do if my phone fails to access the Internet? Touch Settings > Mobile networks > Access Point Names. Touch > Reset to default. 2.8.9 How do I turn on or turn off the mobile network? Use either of the following methods: Touch Settings > Mobile networks, and select Data enabled to turn on the mobile network or clear it to turn off the mobile network. Flick down from the status bar to open the notification panel.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.8.11 Can I use my phone to access the Internet during a call? Yes if your phone is connected to a 3G or 4G network, but no if your phone is connected to a 2G network. 2.8.12 What is a VPN? How do I set VPN parameters? A virtual private network (VPN) extends a private network across a public network, such as the Internet. It is a connection type widely used in medium to large enterprises and organizations.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-24 Setting the VPN parameters 2.9 Screen lock 2.9.1 How do I set a screen unlock PIN? Issue 01 (2014-4-1) 1. Touch Settings > Security > Screen lock. 2. Touch PIN to set it as the screen lock mode. After the PIN is set, you'll have to unlock the screen whenever you power on your phone or turn on the screen. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-25 Setting a screen unlock PIN 2.9.2 Does my phone support the Face Unlock function? Yes. To enable this function: Touch Settings > Security > Screen lock > Face Unlock. Figure 2-26 Enabling Face Unlock 2.9.3 How do I set a screen unlock pattern? 1. Issue 01 (2014-4-1) Touch Settings > Security > Screen lock > Pattern. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2. On the Choose your pattern screen, swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue. 3. Draw the pattern again and touch Confirm. 4. When you power on your phone or turn on the screen, draw the pattern to unlock the screen. Figure 2-27 Setting a screen unlock pattern 2.9.
HUAWEI Ascend P7 Smartphone FAQs Contents If you forget your unlock pattern, please send your phone to the local customer service center. Your phone cannot be unlocked using your Gmail account. 2.9.5 How do I lock and unlock the screen? To lock the screen, press the power button. To unlock the screen, press the power button to turn on the screen and follow the onscreen instructions to unlock the screen, such as entering the PIN or drawing the unlock pattern. 2.10 Alarm 2.10.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-28 Adding an alarm Issue 01 (2014-4-1) 2. Touch . 3. Under Alarm, set the alarm time. 4. To set the alarm to repeat on certain days, select the desired intervals under Repeat. 5. To set a tone for the alarm, touch Ringtone and select a tone. 6. To set your phone to vibrate when the alarm goes off, turn on Vibrate. 7. To name the alarm, touch Label. 8. Touch DONE. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co.
HUAWEI Ascend P7 Smartphone FAQs Contents On the alarm tab, you can find the list of all alarms. If an alarm is cleared, it is disabled. To delete an alarm, touch and hold it and choose Delete alarm from the displayed option menu. 2.10.2 Will the alarms go off when my phone is powered off? Yes. 2.11 Applications 2.11.1 What application formats does my phone support? Is JAVA supported? Your phone supports all Android-based applications but not Java applications. 2.11.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-29 Selecting unknown sources Download applications from Huawei App Center or Google Play Store and install them or go to File Manager to view and install downloaded applications. 2.11.5 Why can't I install an application? Issue 01 (2014-4-1) The application is corrupted. The application has already been installed. Your phone has insufficient available storage. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.12 Third-party applications 2.12.1 Can I install applications to a microSD card? Yes. Make sure you have inserted a microSD card into your phone before you install applications to the microSD card. Third-party applications are divided into three types: auto: By default, applications of this type are installed to your phone storage. If your phone storage is insufficient, the applications will be installed to the microSD card.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-30 Backing up data Backing up data Touch New backup, select the data you want to back up, and touch BACK UP. Encrypt the backup file if necessary. Data is then backed up to backup/Data in the root directory of your phone's internal storage. Restoring data Touch the backup file. Enter the password when prompted. Touch OK, select the data you want to restore, and touch RESTORE. 2.13.2 Can I back up my contact groups? No.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.13.3 What data can be backed up on my phone? You can back up your contacts, messages, calendar events, and applications. Figure 2-31 Backing up data 2.14 Task Manager 2.14.1 What can Task Manager do? It helps you manage downloaded, running, or all applications. 2.14.2 How do I access Task Manager? Similar to the task manager on a computer, your phone's Task Manager enables you to view and manage downloaded, running, or all applications.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.14.3 What does the Task Manager screen look like? Figure 2-32 Task Manager In the upper part, the running applications are displayed in a list. In the lower part, a clear button lets you close all running applications simultaneously. is displayed, which 2.14.4 How do I manage a specific application using Task Manager? To view all running applications, scroll through the running application list.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-33 Weather On the home screen, touch Tools > Weather. Then configure the display mode and location settings. Figure 2-34 Accessing Weather Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.15 What are the developer options? To view the developer options, touch Settings > About phone and touch the build number seven times in rapid succession. USB debugging: Enable USB debug mode that allows the operator to use the adb command to debug the phone. Stay awake: The screen will never turn off when your phone is charging. Allow mock locations: Allow the phone to use mock locations. Desktop backup password: Set the backup password.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-35 USB connection methods Choose a connection method as required: Media device (MTP): MTP stands for Media Transfer Protocol. In this mode, you can synchronize media files between your phone and the computer that support MTP. HiSuite: In this mode, you can use HiSuite to manage pictures, songs, messages, contacts, and applications on your phone. Charge only: The computer charges the phone only. No data can be transmitted.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-36 Adjusting the screen brightness 2.20 Does my phone have key backlight? No. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.21 How do I turn on or turn off airplane mode? In airplane mode, your mobile network will be unavailable. Method 1: On the home screen, touch Settings > More.... Then turn on or turn off Airplane mode. Figure 2-37 Turning on or turning off airplane mode Issue 01 (2014-4-1) Method 2: Press and hold the power button and choose Airplane mode from the displayed option menu. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-38 Turning on airplane mode 2.22 How do I restore my phone to its factory settings? 1. Touch Settings > Backup & reset > Factory data reset. 2. Touch Reset phone. Figure 2-39 Restoring factory settings Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.23 How do I enter and exit safe mode? To enter safe mode, when the startup animation disappears, press the volume down key until Safe mode is displayed in the lower left corner of the screen. To exit safe mode, restart your phone. Figure 2-40 Safe mode 2.24 Does my phone support HiSuite? Yes. Use a USB cable to connect your phone to a computer. Flick down from the notification bar to open the notification panel, and choose HiSuite.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.26 Does my phone support TV-out? No. 2.27 Does my phone support OTG? How do I use it? Yes. 1. Connect one end of the OTG cable to the charging port on your phone. 2. Connect the other end of the OTG cable to a USB device. OTG is a USB transmission technology that allows a phone to connect to a USB flash drive, digital camera, keyboard, or mouse using an OTG cable and play HD videos.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.28 What can I tell from the status indicator? Blinking red: The battery is low. Blinking green: There are unread messages or missed calls. When your phone is charging: − Steady red: The battery level is low. − Steady yellow: The battery level is medium. − Steady green: The battery level is higher than 90%. 2.29 Can I use other power adapters than the provided one to charge my phone? You can use other power adapters provided by Huawei.
HUAWEI Ascend P7 Smartphone FAQs Contents 2.30 Why can's my phone display some games properly? The games may not be compatible with your phone. It is recommended that you download game versions supported by your phone's GPU. Your phone adopts the Mali450 GPU, which is the mainstream model in the industry. (Samsung SIII and Note II also use this series of GPU.) 2.
HUAWEI Ascend P7 Smartphone FAQs 3 Contents Common questions about 4G LTE 3.1 What is the difference between TDD-LTE and FDD-LTE? TDD-LTE means Time-division Long Term Evolution, and FDD-LTE means Frequency-Division Long-Term Evolution. To be simple, TDD-LTE distributes the network resources to different users at different times, while FDD-LTE distributes the network resources to different users with different frequencies.
HUAWEI Ascend P7 Smartphone FAQs Contents 4 Others 4.1 How do I save battery power? When you are not using the phone, press the power button to turn off the screen. Set the screen timeout period to a small value under Settings > Display > Sleep. Lower the screen brightness under Settings > Display > Brightness. Turn off Wi-Fi and Bluetooth when you do not need to use them under Settings > WIRELESS & NETWORKS > Wi-Fi or Bluetooth.
HUAWEI Ascend P7 Smartphone FAQs Contents If the CPU usage is high and multiple background processes are running, restart the phone to close unwanted processes and applications. 4.4 Can I set my customized wallpaper not to stretch? No, but you can install third-party applications that support this function. 4.
HUAWEI Ascend P7 Smartphone FAQs Contents Figure 4-1 Response of adb shell 4.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic? No. The battery cannot be removed. If your phone fails to obtain the date and time from your service provider's network when it powers on and if you have enabled the automatic time update function, your phone synchronizes the date and time with the network and generates minor data traffic. 4.
HUAWEI Ascend P7 Smartphone FAQs Contents 4.14 How is my phone's ROM allocated? Table 4-1 Allocation of the ROM Partitions of the flash memory (ROM) (similar to a hard disk on a computer) 16 GB for example Partition Size Description Query method Boot and operating system data backup partition About 150 MB Stores the boot data OS backup data. Cannot be queried Partition reserved for HOTA updates About 256 MB This partition is reserved for HOTA updates.
HUAWEI Ascend P7 Smartphone FAQs Contents Your phone's internal storage is determined during production, and microSD cards are not supported. Figure 4-2 Checking the storage space Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend P7 Smartphone FAQs Contents 4.16 What can I do if my phone runs out of power quickly? Go to Phone Manager > Power saving, and choose a power saving mode or close power-intensive applications. Turn off your mobile network, Bluetooth, Wi-Fi, or GPS from the notification panel when you aren't using them. 4.
HUAWEI Ascend P7 Smartphone FAQs Contents 4.20 What can I do if I can't access the Internet after I turn on my mobile network? Make sure your SIM card has sufficient balance. Your service provider may stop providing Internet access to SIM cards that have a negative balance. Restore the APN settings to their default values. Touch Settings > Mobile networks > Access Point Names, touch default, and then try again. > Reset to 4.
HUAWEI Ascend P7 Smartphone FAQs Contents 4.25 Why can't I transfer files to another Bluetooth device that I've already paired with? The distance between your phone and the other Bluetooth device may be over 10 meters. The other Bluetooth device may fail to respond to your file transfer request in time. The other Bluetooth device may not support the format of the file you are trying to send. 4.
