Frequently Asked Questions

HUAWEI G760-L01&L03 Smartphones Hotline FAQs
Contents
Issue 01 (2014-09-01)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
vii
3.36 Why can't I view the storage taken up by my applications? ..................................................................................... 43
3.37 Why can't I delete the data usage record for the current date? .................................................................................. 43
3.38 Why is my daily data usage refreshed to be my monthly data plan limit after my data usage exceeds the monthly
limit? ................................................................................................................................................................................. 44
3.39 Does my phone support SIM card hot swapping? .................................................................................................... 44
3.40 Why is SIM card 1 activated for emergency calls after I select SIM card 2 under SIM card management? ............ 44
3.41 When my phone has two 3G SIM cards installed, after I reinstall card 1, why isn't the default card activated for
mobile data and calls switched back to card 1? ................................................................................................................ 44
3.42 Why does my phone still fail to receive signal after it comes back from an area with poor signal coverage? ......... 45
3.43 My phone is accommodated with two SIM cards and SIM card 2 is the primary card. After a modem crash is
triggered, SIM card 1 is registered with a 3G network while SIM card 2 is registered with a 2G network with
unavailable data services. However, in dual-card settings, SIM card 2 is the primary card and data services are
prioritized on SIM card 2. Why does this phenomenon occur? ........................................................................................ 45
3.44 Why is my phone suddenly disconnected from the 2G network for more than 10 seconds before receiving full
signal again? ..................................................................................................................................................................... 45
3.45 Why is there no audio during inter-carrier calls? ...................................................................................................... 46
3.46 Why is the upper left corner of my screen empty after I set my phone to display my carrier's name? ..................... 46