Frequently Asked Questions

HUAWEI G760-L01&L03 Smartphones Hotline FAQs
Contents
Issue 01 (2014-09-01)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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2.27 Does my phone support TV-out? .............................................................................................................................. 33
2.28 Does my phone support OTG? ................................................................................................................................. 33
2.29 What can I tell from the status indicator? ................................................................................................................. 33
2.30 Can I use other power adapters other than the provided one to charge my phone? .................................................. 33
3 Others ............................................................................................................................................ 35
3.1 How do I save battery power? .................................................................................................................................... 35
3.2 How do I reduce my mobile data usage? .................................................................................................................... 35
3.3 What can I do if my phone runs slowly? .................................................................................................................... 35
3.4 Can I set my customized wallpaper not to stretch? ..................................................................................................... 36
3.5 How do I enter recovery mode and restore my phone to its factory settings? ............................................................ 36
3.6 Can I scan a QR code using my phone?...................................................................................................................... 36
3.7 Does my phone support 3D acceleration?................................................................................................................... 36
3.8 How do I know whether my phone has been rooted? ................................................................................................. 36
3.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic? 37
3.10 Can I use my phone for recording? ........................................................................................................................... 37
3.11 Does my phone come with a protective film? ........................................................................................................... 37
3.12 Does my phone support mobile TV? ........................................................................................................................ 37
3.13 Can I browse or edit Word, Excel, PPT, and PDF files on my phone? ..................................................................... 37
3.14 How are my phone ROM and RAM allocated? ........................................................................................................ 37
3.15 How do I check the available space in my phone storage and microSD card? ......................................................... 39
3.16 Why does my phone display sometimes the notification panel and sometimes switch shortcuts when I swipe down
on the home screen?.......................................................................................................................................................... 40
3.17 Can I move icons in a folder to another screen? ....................................................................................................... 40
3.18 How do I view call records? ..................................................................................................................................... 40
3.19 How do I turn on the scientific calculator? ............................................................................................................... 40
3.20 How to I quickly move icons to different home screens? ......................................................................................... 41
3.21 Why do I have to re-lock the application after restarting my phone even though I already locked it before the restart?
.......................................................................................................................................................................................... 41
3.22 Does my phone support SIM card hot swapping? .................................................................................................... 41
3.23 Why can't audio control of my camera function properly? ....................................................................................... 41
3.24 Why can't I find in the contacts list the contact I just saved on the dialer screen? .................................................... 41
3.25 Why does the calculator still rotate after I set my phone's screen orientation? ......................................................... 41
3.26 Why doesn't the photo file name contain .pdf after I saved it in PDF format? ......................................................... 42
3.27 Why can't I modify the ringtone and vibration settings of my email? ...................................................................... 42
3.28 Why does my phone enter smart cover mode every time I turn on the screen? ........................................................ 42
3.29 Why can't my phone find another device after that device is set to be visible to nearby Bluetooth devices? ........... 42
3.30 Why can't I view screenshots in gallery when the photos are set to display by timeline? ........................................ 42
3.31 Where can I set a ringtone for my messages? ........................................................................................................... 42
3.32 Why are my icons in different orders after I unlock the screen?............................................................................... 43
3.33 Why can't I enable the backup or restore function? .................................................................................................. 43
3.34 Why can't I move an item using Magnification gestures? ........................................................................................ 43
3.35 Why can't I align icons when I tilt my phone using gesture control? ....................................................................... 43