Frequently Asked Questions

HUAWEI G760-L01&L03 Smartphones Hotline FAQs
1 Basics
Issue 01 (2014-09-01)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
15

Your phone's hardware may be faulty, for example, the display is damaged. To check
whether your phone's hardware is faulty, play a local video for comparison.

Your phone's available memory is insufficient.
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The CPU usage is high.
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Too many applications are running.
1.12.4 Will simultaneously playing and downloading online
streaming media take up my phone's storage space?
No. When playing and downloading online streaming media, your phone uses its RAM rather
than its storage.
1.13 Bluetooth
1.13.1 What files can be transmitted using Bluetooth?
Photos, audio clips, videos, web pages, and contacts can be transmitted using Bluetooth.
1.13.2 How do I send a file using Bluetooth?

To share an audio clip, a photo, or a video, touch and hold the file in Music or Gallery,
and touch then Bluetooth to send the file.

To share a website, open a website, and touch Menu > Share page > Bluetooth.

To share a contact, go to Contacts, and touch the menu button, then Share contacts >
Bluetooth.
1.13.3 Why can't my phone be discovered by other Bluetooth
devices?

Bluetooth has been turned off on your phone.
Turn on Bluetooth from Settings or the notification panel.

Bluetooth is turned on, but your phone is not set to be visible to other devices.
To set your phone to be visible to other devices: Go to Settings, touch Bluetooth, and
touch your phone's name (generally in the first line).
1.13.4 What is the Bluetooth working range?
The working range is approximately 10 meters.
1.13.5 Why can't I pair my phone with other Bluetooth devices?
Your phone supports various profiles, such as A2DP, HSP, HFP, PAN, HIDH, OPP, and PBAP.
If the pairing device also supports these profiles but fails to be paired with, see the following
solutions:

Your phone cannot detect another phone.